Trusted Tips and Resources

Trusted Tips & Resources

Trusted Founder Shares A Personal Experience With A Roofing Company That Would Never Quality For Trusted Saskatoon


When I started Trusted Saskatoon back in 2011, my aim was to create a website where consumers could find TRUSTWORTHY locally owned businesses who operate with integrity. I had suffered a few times from negative experiences and felt these was something missing that prevented people being ripped off. I recently experienced first-hand ( again) the exact reason why I was driven to create www.trustedsaskatoon.com, as a real resource to protect and help YOU the consumer who is choosing where to spend your hard earned money!

Sara Shares A Real Life Roofing Story

Not long ago I returned home to find that a local 'cedar shake expert' roofing company had stopped by. They spoke to a family member in my absence and delivered a flyer, product brochure, business card and a detailed $12,500 quote for a new roof. I had not requested a quote, however the company representative said they wanted to provide it to us as a courtesy as they were concerned for us. They noted that this was their recommendation based on the many issues they could see whilst working on our neighbours roof. The company had been next door for a few days repairing and re-roofing the roof and they said that had given them an excellent opportunity to see the issues on our roof. Even better,  because they were in the area, they would do it for a special reduced price – how kind of them! 

Unfortunately for this roofing company, they pitched their quote to the wrong homeowners... 

Being the owner of Trusted for nearly 9 years, means that I have learnt a lot of best practices when it comes to quoting. In addition to that, I have lots of people sharing with me who NOT to trust in Saskatoon. This company has been mentioned to me at least a dozen times over the years, so I was bound to be suspicious of the quote and the motivations behind it.


Naturally, I wanted to find out whether these roofing ‘experts’ were right about the issues with my roof, so I called one of our Trusted Saskatoon Roofers, Scott Roofing to take a look. 

Scott Roofing 

Scott Roofing has over 30 years years of experience in the Saskatoon roofing industry and they are the first roofing choice for many of Saskatoon's top contractors. Owner, Scott Landru has  extensive roofing experience, skills and knowledge.They have proven track record and we know them to be a trustworthy reliable roofing contractor for both builders and homeowners who value friendly service and honest advice. 

A Roof Inspection 


Scott visited my house with some team members, and inspected my roof from ground level as well as from on the roof itself. They also checked via satellite to make very sure they had done a thorough job. After a few days he sent over the report and a quote that I have attached below.

 


Please note that the roof showed “signs of normal wear due to ageing”, but that it still had a “projected remaining life expectancy of 15-25 years” so in his expert opinion there would be no reason to complete a roof replacement or any repairs any time soon.

 
Scott’s information raised the question, WHY would this other roofing company give us a quote for $12,500 for a new roof when there was nothing wrong with it? Was this just a genuine mistake, or was there something a bit more sinister to the story? 

WHY You Should Always Do Your Due Diligence 


Upon further investigation, they have 19 (yes,19) cases against them due to issues with past jobs, so it is clear that there is a trend beginning to appear with this business.. They are NOT trustworthy. 

Roofers are often seen as untrustworthy by homeowners, as there have been too many stories like this of people being scared into thinking that their most valuable asset is going to be wrecked by a roof that is in 'desperate' need of a replacement. To add to the problem, few Canadians make the necessary verifications, such as ensuring the company they are signing with legally exists (16%), has proper insurance (19%), a business licence (27%), and a clean legal history (14%). This exacerbates the problem and leads to people being ripped off unnecessarily. 

So, what point am I trying to make by sharing my experience??

I want to emphasize that you should ALWAYS shop around and get at least 2 or 3 quotes whenever you need a job done, to ensure that you do not get ripped off by a disreputable contractor or business owner. Alternatively, you can cut out all that leg work and save time and stress, simply visit Trusted Saskatoon, where you can find a Trusted Saskatoon businesses in 40  categories. We KNOW them, we care about them AND you the consumer. We have checked them out for you and we work with them to maintain standards. They share their experience and advice with you in articles like this - we have collected over 1000 helpful articles  in our Trusted Saskatoon library . We GUARANTEE that we only promote trustworthy integrity driven locally owned businesses who are invested in our community and will always complete work to the highest quality for a fair price on time! 

I will not name the other roofing company - that is not my role- Trusted is here t  support and promote businesses operating in line with our Trusted Guarantees. We stand by them and so do all of our wonderful Trusted partners. 

5 Trusted Guarantees

  1. Provide the service and quality promised.
  2. Complete the job on time.
  3. Charge the price quoted with NO surprises.
  4. Communicate honestly and be responsive to customer needs.
  5. Resolve any issues with customer satisfaction in mind.


Scott Roofing is a Trusted Saskatoon Roofer  


Trusted Saskatoon Mortgage Broker Tammy Wandzura Shares Why Customer Service Matters!

Purchasing your home is one of the biggest and most important decisions that you can make. Tammy Wandzura is a Trusted Saskatoon Mortgage broker and the team at Elite Mortgage Choice believe that buying a home should also be an exciting experience with little to NO stress. By trusting your Saskatoon Mortgage Broker, you are ensuring that any stress you may have had in previous encounters can be eliminated! Tammy truly believes that all you should have to worry about is opening the door to your new home for the very first time. In her latest Mortgage tip she shares why experience and service matters

Experience Matters In The Mortgage Industry 

The Customer service experience is the highest priority for us. That is why we treat each “transaction” like our very own mortgage approval. This means that you, the customer, gets great service, great communication, great follow up, speedy approvals and the best rates! 

We believe that every experience is more than just the “mortgage”. It’s about making connections with YOU, by having amazing communication and really CARING about all your needs! Providing you with excellent customer service is fundamental to us being a quality mortgage broker, by preparing you for the application process and answering any questions that you may have during the process to ensure that the process is as smooth and stress-free as possible. 

We have all sadly lowered our customer service expectations. We expect to wander around the department store looking for anyone that may be able to answer our question, we expect to call our Dr’s office to have someone not happy about us calling on the other end of the phone, we expect to call our bank and have an appointment set 7-10 days later.

This means that nowadays you don’t expect OUTSTANDING. But you SHOULD! 

Thankfully, we do expect outstanding, and always ensure that we deliver on that promise. We understand that the Customer Service Experience is WHY we have “life long” clients, and WHY our business is built on referrals from happy clients. This emphasises that our focus throughout the whole mortgage process is on YOU! However, no matter which mortgage broker you choose, YOU should always be the priority. 

Your WHY is our WHY.

We will ALWAYS build relationships and trust with our clients, because we think that your expectations should be EXCEEDED! By making sure that your expecations are met we all end up winners, and that is how we will always operate at Tammy Wandzura! Make sure that you never expect anything less. 


Call Tammy Wandzura today Saskatoon mortgage needs OR visit www.elitemortgagechoice.com

Tammy Wandzura is a Trusted Saskatoon Mortgage broker

Trusted Saskatoon Partners HomeQuarter Coffeehouse & Bakery And Strata Development Receive Design Accolades!

The Trusted Saskatoon team are thrilled to recognize two Trusted Saskatoon partners that worked together to achieve EXCELLENCE! 

HomeQuarters's Award Wining Design 


HomeQuarter Coffeehouse and Bakery, a Trusted Saskatoon Caterer and Bakery and  Strata Development, Trusted Saskatoon Homebuilders have recently been recognized with the 2019 MASI Design Award in the Hospitality Restaurant Category in addition to an Honourable Mention at The Design Council Of 2019 Saskatchewan Premier’s Awards! 


Manitoba Alberta Saskatchewan Interior (MASI) Design Awards

The MASI Awards celebrate the best of interior design throughout Alberta, Saskatchewan, and Manitoba, recognizing design excellence and contributions to the built environment. The HomeQuarter project Interior Designer at Strata, Renea Cave,  attended the award gala held at the Canadian Museum Of Human Right in Winnipeg on October 17th 2019.



Premier’s Awards Of Excellence in Design 

Held in conjunction with Saskatchewan Design Week, the 2019 Premier's Awards of Excellence in Design recognized the great applied design work being done right here in Saskatchewan. HomeQuarter was thrilled to be recognized with an honourable mention.


A Partnership built on Trust 

The fantastic partnership between HomeQuarter and Strata Development in creating the space has resulted in many compliments from guests, They comment on the ‘vibe’ and they love the combination of modern touches, bright natural light, and variety of seating options whilst enjoying the wonderful coffee, live music and food that is on offer! 



Renea Cave, Interior Designer at Strata Development said, “HomeQuarter is an interior that showcases how a successful space functions both physically and atmospherically”. 

It is clear to see that HomeQuarter’s new, award winning location can be added to Strata Developments impressive list of projects and really shows that ‘passion leads to great results’. If you are looking for a Saskatoon builder for your new home build or commercial space we recommend contacting the award winning team at Strata! 

Providing a community meeting area in the "Hayloft" provides a unique role for HomeQuarter in Riversdale. We are very pleased to have our designer, Renea Cave, our builder, Strata Development and the cafe recognized for excellence in these provincial and regional design competitions.” said Lee & Grace Whittington, Owners Of HomeQuarter 


 

HomeQuarter is a locally owned family business that takes pride in their products. They offer catering services for 10-150 people, in addition to their restaurant, coffee house and bakery. So, what are you waiting for? Go visit HomeQuarter Coffeehouse & Bakery to see what all the fuss is about!

 

Trusted Saskatoon Mortgage Broker: Tammy Wandzura explains the Mortgage Approval Process

Purchasing your home is one of the biggest and most important decisions that you can make. Tammy Wandzura is a Trusted Saskatoon Mortgage broker and the team at Elite Mortgage Choice, Saskatoon believes that buying a home should also be an exciting experience with little to NO stress. By trusting your Saskatoon mortgage broker, you are ensuring that any stress you may have had in previous encounters can be eliminated! 

Mortgage Approval Process

Being READY, ORGANIZED and ENGAGED are the keys to a successful Mortgage Approval process.

We are here to walk you through the steps from PREAPPROVAL to POSSESSION date so that you have the information you need to make big decisions in a timely manner.


  • As your Mortgage Broker, we are here to do a full pre-qualification.
  • We ensure you have ALL of the information you need to make informed decisions about the largest purchase and investment you will ever make.
  • We are Provincially legislated to work in your best interests.
  • There is no cost to using our services.
  • We are knowledgeable about everything related to mortgages, including any new mortgage rules or requirements that may impact your decisions.
  • We review your file and find the best lenders, rates, terms and conditions that meet your current and future financial goals.
  • We are speedy.  Our response times include evenings and weekends when necessary to keep your file moving in a timely manner.
  • We walk you through every step of the process in an easy to understand manner.
  • We organize the process for you so that the entire experience is exciting and well understood.
  • We really care.  Although most of our process is over the phone and email, we are located locally and we are here for you every single step of the way.

Each applicant will have different information that has to be collected depending on their employment status, length of time at employer, where the downpayment funds are coming from and overall credit health.

We collect ALL of the needed supporting documentation along with a FULL application at the time of pre-approval request.

This ensures that the information we have on file will match what the lender will accept and support once you have an accepted offer in on a home you wish to purchase.


We are here to walk you through each step of ‘the process’.  We are not the bank. We are here to ensure that we structure the application and the mortgage approval request in a way that the lender will support and easily/quickly approve, all while setting up a mortgage that meets your future needs and financial goals.

We make the process as simple as possible.

Our motto is: Mortgages. Simplified.

In saying that there is information you must disclose and paperwork that must be provided in order for us to present the best lender options and rates available on the market.

Unfortunately, we cannot run hypothetical figures based on the information we gather from you over the phone.  We do need a full application and supporting documentation.

We are here to create a success story for you.  The more organized we are in communicating solid information to you; the simpler the process for you. 

Why do we check your credit when you are only asking for a PRE-APPROVAL?

Your credit score is a huge key to the entire mortgage approval process.

The new mortgage rules outlined by the Federal Government in October 2016 made your credit score more important than ever.

Your score and the overall health of your credit will determine what lenders may consider your application, your total maximum purchase price and rate in some cases.

Your credit is important to us!

Our goal is to ensure your credit is healthy and stays healthy through the life of your mortgage (25 years), to ensure we can assist you with your renewal options in the future.

We are happy to provide tips and suggestions to build stronger credit throughout the pre-approval process.

We have a 5-star review on GOOGLE because we treat each transaction like our very own mortgage approval.

Our database has been built from amazingly happy clients that refer our services to their friends, family and colleagues.

We are speedy, knowledgeable in everything related to mortgages and we are able to provide same-day pre-approvals.  

Communication is the single most important part of the entire transaction.  We explain things thoroughly and clearly, in a way that you can understand.

Most important we are always here with you through the process to answer any questions that may come up.

What is the process?

We are dedicated to amazing communication – which includes speedy reply time.

For that reason, we have an amazing process that allows us to move fast even if you have tight timelines to meet.

  • APPLY ONLINE at www.elitemortgagechoice.com
  • This information comes directly to us and allows us to start a file for you
  • We will be in touch with you to fill in any gaps that are unique to your situation
  • We will provide you with a list of paperwork we need to review and add to your file
  • Documents should be sent to us electronically when at all possible
  • We will then provide you with the numbers of your mortgage pre-qualification for your full review
  • We are able to provide referrals to Realtors, Lawyers, Home Inspectors etc (if needed)
Most of our process is done over email, online, phone and fax.  

We are always available via email OR phone 306.933.3386 to answer any questions.

You will be hearing from Tammy (Mortgage Broker), Marie (Tammy’s Executive Assistant) or Brydon (Mortgage Associate) throughout the process of your application.

We can review your information now to prepare you for the future.

Thank you for taking the time to read and educate yourself on what steps you may need to take to consider homeownership.

I am here to work with you every step of the way!


Tammy Wandzura is a Trusted SASKATOON MORTGAGE BROKER  





Made In The Shade Trusted Saskatoon Blinds and Window Covering Experts Pass Mystery Shop

The Trusted Saskatoon businesses become Partners with a contract, and they become part of a community. In a community we all have our parts to play to ensure the directory maintains the standards and high level of integrity we demand. To ensure our partners are upholding these guarantees on a daily basis, we have a mystery shop program. We reach out to normal everyday people who we know are in the market for local products and services, and we ask them to add our Trusted Partners to their list. We then send them a report so they can share their experience. 


Made In The Shade Mystery Shop

 Heather Boyko, the owner of Made In the Shade Blinds Saskatoon, is committed to helping her clients get their windows on the best-dressed list! They offer FREE in-home consultations, where they bring the showroom to you. Not only is this more convenient, but it also allows you to see a variety of choices for your home, surrounded by your colours and furnishings, in your home’s own natural light. The Trusted Saskatoon team enjoys promoting Heather as a Trusted Saskatoon window coverings pro for over 5years-  so how did she perform in a Trusted Mystery Shop? 



TRUSTED COMPANYMade In The Shade


MYSTERY SHOP CHECKLIST


1. How was the greeting/ welcome/ call answered? Friendly

2. If retail: Appearance of the store/staff and showroom? N/A

3. Product/industry knowledge of staff? Rating 9/10

4. If a quote is required is the quote well laid out/ clear? Yes

5. Did they ask where you found them? I believe I gave that information

6. Overall experience 1-10? 9/10

7. Would you return as a customer/ recommend them to close friends? Yes

8. Did anyone stand out as exceptional? If so who? Why? Heather was the representative I was dealing with, Very Professional.


TRUSTED GUARANTEES

1. Provide the service and quality promised. Yes

2. Complete the job on time. Yes

3. Charge the price quoted with NO surprises. N/A

4. Communicate honestly and be responsive to customer needs. Yes

5. Resolve any issues with customer satisfaction in mind. N/A 



GREAT job Made In The Shade! Proving yet again that you deserve the Thumbs up from the team at www.trustedsaskatoon.com 


Heather Boyko is ' The Shady lady'  and she is a caring, helpful professional who is fully invested in providing the best possible customer service. We are proud to continue to promote Heather and her growing business  Made In The Shade Saskatoon are Trusted Saskatoon Window Coverings experts


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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
129 21st St E #400
Saskatoon, SK   S7K 0B2
Ph: 306.244.4150

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