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Trusted Tips & Resources

Trusted Founder Shares A Personal Experience With A Roofing Company That Would Never Qualify For Trusted Saskatoon


When I started Trusted Saskatoon back in 2011, my aim was to create a website where consumers could find TRUSTWORTHY locally owned businesses who operate with integrity. I had suffered a few times from negative experiences and felt that there was something missing that prevented people being ripped off. I recently experienced first-hand ( again) the exact reason why I was driven to create www.trustedsaskatoon.com, as a real resource to protect and help YOU the consumer who is choosing where to spend your hard earned money!

Sara Shares A Real Life Roofing Story

Not long ago I returned home to find that a local 'cedar shake expert' roofing company had stopped by. They spoke to a family member in my absence and delivered a flyer, product brochure, business card and a detailed $12,500 quote for a new roof. I had not requested a quote, however the company representative said they wanted to provide it to us as a courtesy as they were concerned for us. They noted that this was their recommendation based on the many issues they could see whilst working on our neighbours roof. The company had been next door for a few days repairing and re-roofing the roof and they said that had given them an excellent opportunity to see the issues on our roof. Even better,  because they were in the area, they would do it for a special reduced price – how kind of them! 

Unfortunately for this roofing company, they pitched their quote to the wrong homeowners... 

Being the owner of Trusted for nearly 9 years, means that I have learnt a lot of best practices when it comes to quoting. In addition to that, I have lots of people sharing with me who NOT to trust in Saskatoon. This company has been mentioned to me at least a dozen times over the years, so I was bound to be suspicious of the quote and the motivations behind it.


Naturally, I wanted to find out whether these roofing ‘experts’ were right about the issues with my roof, so I called one of our Trusted Saskatoon Roofers, Scott Roofing to take a look. 

Scott Roofing 

Scott Roofing has over 30 years years of experience in the Saskatoon roofing industry and they are the first roofing choice for many of Saskatoon's top contractors. Owner, Scott Landru has  extensive roofing experience, skills and knowledge.They have proven track record and we know them to be a trustworthy reliable roofing contractor for both builders and homeowners who value friendly service and honest advice. 

A Roof Inspection 


Scott visited my house with some team members, and inspected my roof from ground level as well as from on the roof itself. They also checked via a drone to make very sure they had done a thorough job. After a few days he sent over the report and a quote that I have attached below.

 


Please note that the roof showed “signs of normal wear due to ageing”, but that it still had a “projected remaining life expectancy of 15-25 years” so in his expert opinion there would be no reason to complete a roof replacement or any repairs any time soon.

 
Scott’s information raised the question, WHY would this other roofing company give us a quote for $12,500 for a new roof when there was nothing wrong with it? Was this just a genuine mistake, or was there something a bit more sinister to the story? 

WHY You Should Always Do Your Due Diligence 


Upon further investigation, they have 19 (yes,19) cases against them due to issues with past jobs, so it is clear that there is a trend beginning to appear with this business.. They are NOT trustworthy. 

Roofers are often seen as untrustworthy by homeowners, as there have been too many stories like this of people being scared into thinking that their most valuable asset is going to be wrecked by a roof that is in 'desperate' need of a replacement. To add to the problem, few Canadians make the necessary verifications, such as ensuring the company they are signing with legally exists (16%), has proper insurance (19%), a business licence (27%), and a clean legal history (14%). This exacerbates the problem and leads to people being ripped off unnecessarily. 

So, what point am I trying to make by sharing my experience??

I want to emphasize that you should ALWAYS shop around and get at least 2 or 3 quotes whenever you need a job done, to ensure that you do not get ripped off by a disreputable contractor or business owner. Alternatively, you can cut out all that leg work and save time and stress, simply visit Trusted Saskatoon, where you can find a Trusted Saskatoon businesses in 40  categories. We KNOW them, we care about them AND you the consumer. We have checked them out for you and we work with them to maintain standards. They share their experience and advice with you in articles like this - we have collected over 1000 helpful articles  in our Trusted Saskatoon library . We GUARANTEE that we only promote trustworthy integrity driven locally owned businesses who are invested in our community and will always complete work to the highest quality for a fair price on time! 

I will not name the other roofing company - that is not my role- Trusted is here to support and promote the businesses we partner with, those operating in line with our Trusted Guarantees. We stand by them and so do all of our other wonderful Trusted Saskatoon partners. 

5 Trusted Guarantees

  1. Provide the service and quality promised.
  2. Complete the job on time.
  3. Charge the price quoted with NO surprises.
  4. Communicate honestly and be responsive to customer needs.
  5. Resolve any issues with customer satisfaction in mind.


Scott Roofing is a Trusted Saskatoon Roofer  


Trusted Saskatoon Roofer Scott Roofing Mystery Shop!

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory,  advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. 


Why Choose a Business On the Trusted Saskatoon Directory? 

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses who we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team are thrilled to share our latest mystery shop report about Scott Roofing! 

Mystery Shop Scott Roofing 


Name of Shopper: Brett B


1. How was the greeting/welcome/call answered?

Promptly and professionally. I had someone booked for an inspection and quote within minutes.

2. Product industry knowledge of staff?

Scott had multiple samples available and was able to source my roof needs without delay. 

4. If a quote is required is it well laid out / clear?

Yes, it was delivered quickly and the information on the quote was clear.


5. Did they ask where you found them?

Yes


 

6. Overall experience 1-10

10 out of 10


7. Would you return/recommend?

Yes.


8. Did anyone stand out as exceptional?

Yes, Scott.


9. If you made a purchase or booked a job, how was the process?

 See below


Did they uphold the 5 Trusted Guarantees? 

  1. Provide the service and quality promised -  Yes
  2. Complete the job on time - yes
  3. Change the price quoted with no surprises - yes
  4. Communicate.honestly and be responsive to customer needs - yes
  5. Resolve any issues with customer satisfaction in mind - yes



Please share any other comments relating to your experience with the company. 


 "This was an interesting test for Scott Roofing because of some strange circumstances which they handled very well.The roofing material loader (a 3rd party company - not Scott Roofing) - fell through my roof when delivering. Honest accident. They had a repair person there in minutes and properly fixed an entire side of the roof, actually adding value to my home. They let me know of the problem right away and did not try to hide it. There was no cost to me and they made sure I was happy with the work. "
"They finished the roofing just before a very powerful windstorm. I found a roofing nail on my deck not long after and wondered how many might be scattered on the lawn or neighbours lawn. Because the work happened while my family was on vacation, I didn’t want to mow my lawn, now very long due to vacation absence (ie shoot nails around) or have my kids play in the yard for fear of injury and therefore potential litigation. They agreed at no extra cost to come and do a second round of cleanup with a magnet. They did, and everything has been clear; my neighbours said they asked them if they could go over their yards too just in case."
"Scott Roofing’s quote came in 10-12% under 3 other companies that I contacted." 

CONGRATULATIONS on a successful mystery shop Scott and the team at Scott Roofing a Trusted Saskatoon Roofer! As roofing is one of the least Trusted categories out there, we are thrilled to have such amazing roofers like Scott Roofing on Saskatoons directory of excellence!.

Honest, Dependable, Hardworking

Customer satisfaction is their top priority. 

Contact Scott today for a free quote for all your roofing needs. 


Scott Roofing is a Trusted Saskatoon Roofer.



Sunview Windows and Sunview Solariums Celebrate 5 Years as Trusted Saskatoon's Window, Door & Sunroom Pro's

Sunview Windows and Doors manufacture windows in their Saskatoon factory. They install new and replacement windows to home woenrs and busineses to Saskatoon and across Saskatchewan. They also sell high quality doors, security shutters and blinds. In addition, they also manufacture solariums (also called sunrooms), screen rooms, conservatories and patio covers via their sister company, Sunview Solariums Ltd.


Sunview Windows and Sunview Solariums Trusted Saskatoon Partners for 5 Years






Sunview's great reputation is built on the foundation of trust, integrity and doing business the right way.

Owners Rod Buell and Michael McLachlan are committed to providing 100% customer satisfaction. They invest time and energy ensuring Sunview Windows and Doors and Sunview Solariums offer consistently high standards of quality and workmanship. The Sunview team are always looking at new and innovative products and they are willing and capable of taking on any project, including custom manufacture. 

The Trusted Saskatoon team enjoys working with Sunview, we have always found them to be very knowledgeable, friendly and responsive. They stand by their products and have an excellent warranty. 

Not only does this company manufacture windows in Saskatoon, made to withstand our harsh climate,  but they also manufacture Sunview sunroom's (also known as conservatories or solariums).  

Conservatories are a fast-growing trend in Saskatchewan. Conservatories have been popular in Europe for many years and Sunview solariums supply customers across North America. These stunning products are a great addition to any home as they extend the comfort and living space, as well as protecting homeowners and their guests from pesky insects and the elements. 



The Sunview team are skilled professionals and their goal is to provide the best possible experience from start to finish. They provide financing and have many happy clients who are thrilled with the work Sunview has done for them.  Contact them today to start the home update of your dreams! 

As their tagline clearly explains... 

We build them – We install them – We stand behind them

 


Rod and his team did a fantastic job for us. From the initial walk-through consultation, providing us with some great options, remeasuring things at the time of order to confirm to final installation, it was a great experience. We would not hesitate to use their services again or refer them to friends or family.  Dean York 

 

  Sunview are Trusted Saskatoon Window, Door & Sunroom Experts

  


Trusted Saskatoon Partners Announced As SABEX Awards Finalists!

THE SABEX AWARDS - SASKATOON ACHIEVEMENT IN BUSINESS EXCELLENCE

Saskatoon and area have many great businesses that have raised the standards for the community and industry at large. At Trusted Saskatoon we value businesses run with integrity and are proud to announce that three of our Trusted Saskatoon Partners are Finalists for the 2019 SABEX Awards!

Customer Service (Sponsored by MNP LLP): Finalist - Glenwood Auto Service
Rob Scott (Owner) has always taken great pride in exceeding clients expectations when it comes to customer service. Glenwood Auto Service has a long history of delivering quality auto repair and service since 1973. Their motto from the beginning has been "fantastic service is our discount". Glenwood's commitment to superior customer service has remained consistent and because of this, the business continues to grow. 
Their customers are extremely loyal and Glenwood always listens to feedback to continue to grow. With over 2000 positive client reviews in an industry that is flooded with horror stories, we are proud to have Glenwood AutService as Trusted Saskatoon AutoRepair & Tire Specialists! 

Marketing (Sponsored by Handy Special Events): Finalist - Decora Homes Ltd.
Decora Homes specialize in building high-end custom homes. A multi-award winning home builder with over 10 years experience. When they unleash their creativity they excel and they love incorporating new ideas that make them truly unique. Decora Homes have always marketed their company to showcase the quality and uniqueness they are known for. Decora Homes have earned recognition for their distinctive design and spectacular detail. Decora Homes have been a Trusted Saskatoon Home Builder for over 5 years with no complaints.

New Business Venture (Sponsored by Saskatchewan Polytechnic): Finalist - Wiebe Windows & More
Owner, Bradley Wiebe has been installing windows and doors in Saskatoon and area for over 10 years. When starting his own company in 2015 he knew that his focus would be on ensuring quality workmanship and exceptional customer service. Wiebe Windows & More has a 5-star rating and numerous customer testimonials and is on target to grow as a business by another 40% this year. Trusted Saskatoon is proud to have Wiebe Windows & More on our directory of excellence and to be able to promote their company with a new website, logo design and more through Trusted Marketing Services.




Congrats to these amazing individuals and Trusted Saskatoon businesses on being named a 2019 SABEX Awards Finalist!


Marketing (Sponsored by Handy Special Events):G

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Trusted Saskatoon Accountants Hounjet Tastad Harpham Share Changes To Accelerated Capital Cost Allowance.

Trusted Saskatoon Accouontants Hounjet Tastad Harpham is a locally owned and operated accounting firm in Saskatoon. While they are based in Saskatoon, they serve clients across the entire province. Hounjet Tastad Harpham has spent decades gaining the trust of the people of Saskatchewan and has gained a reputation as one of the most knowledgeable and consistent accounting firms in the city, and province. They provide accounting and tax services for small, medium, and large businesses, as well as individuals and non-profit organizations. Hounjet Tastad Harpham is a partnership between Roseline Hounjet, Allyn Tastad, and Dustin Harpham.


Accelerated capital cost allowance is changed.


With the tax changes announced in the federal government’s fall economic statement, farmers can get more capital cost allowance sooner on the purchase of equipment.

Some equipment dealers are using this accelerated investment incentive property (AIIP) as a sales tool. Here’s what has changed and what it means in actual dollars. Taxes are certainly not my area of expertise. Thanks to Saskatoon accountant Allyn Tastad of Hounjet Tastad Harpham for walking me through the changes and the implications.

The changes apply to property acquired after Nov. 20, 2018, that becomes available for use before 2028. Farm equipment qualifies. One exception is a property that was previously owned by the taxpayer or by a non-arm’s length person or partnership.    

 The incentive accelerates the amount of   capital cost allowance that can be deducted   from taxable income. First of all, the half-year   rule has been suspended. Until now, you   could only claim half of the regular allowance   in the year that something was purchased.   Now you can claim 100 per cent of the   applicable capital cost allowance in the year   of purchase.

In addition, the first year of capital cost allowance has been bumped up by 50 percent. In practical terms, a producer will have equipment in various capital cost allowance categories. Net additions to any class will be increased by a factor of 50 percent for calculating the first-year capital cost allowance.

 

For subsequent years, the allowance deduction returns to normal. 

So how does all this work in practice? Let’s say you buy a new or used tractor for $100,000. Tractors and other self-propelled equipment are in Class 10 and eligible for a 30 percent capital cost allowance.

If you purchased the tractor before Nov. 20, the capital cost allowance in the first year is 15 percent or $15,000. This is half of the 30 percent allowance in the first year of purchase.    

     

If the tractor is bought after Nov. 20, the half-year rule is suspended, plus the amount is bumped up by a factor of 1.5 times. Rather than a capital cost allowance of 15 percent, you can deduct 45 percent, which is 45,000.

 

How does this affect your tax bill? If you’re running an incorporated farm with a federal tax rate of 12 percent, the $45,000 capital cost allowance reduces your tax bill by $5,400. The same tractor purchased before Nov. 20 would generate a reduction in taxes of only $1,800.

 

This is a federal incentive to buy equipment and stimulate the economy. However, remember that when you’re allowed to claim more allowance in year one, it reduces how much is left for subsequent years. The total amount of deduction hasn’t been increased. You just get to claim deductions sooner.             

 Farmers who are old enough may remember the tax credit that existed on new equipment purchases back in the 1980s. You actually received an extra tax credit over and above the capital cost allowance. That’s been gone for decades and this new incentive should not be described as a tax credit. It’s merely an acceleration of the expense you can claim. 

There is value to receiving more of your tax deduction earlier, but when you work through the numbers, this shouldn’t move the needle very much when deciding whether to upgrade equipment. Other considerations remain much more important.


If you are looking for a Saskatoon chartered professional accountant for your personal taxes or business accounting needs, contact the team today.


Check out their listing here: Hounjet Tastad Harpham are Trusted Saskatoon Accountants


Information sourced from  https://www.producer.com/2018/12/accelerated-capital-cost-allowance-is-changed/  By Kevin Hursh

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

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