Being a Trusted Partner on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising company, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.
Why Choose a Trusted Saskatoon Partner?
All Trusted Saskatoon partners must pass a unique verification process; they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a robust local marketing campaign.
We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with everyday people, just like you, who are looking for products and services in Saskatoon and the surrounding area. We approach individuals we see looking for a local business and ask them to mystery shop Trusted Saskatoon Partners in that category. Those who agree to be Trusted mystery shoppers go about their usual business, except at the end, they fill out a report to tell us about the experience. We then share it with you!
We are thrilled to share our latest mystery shop.
Brown Electrical Contracting are Trusted Saskatoon Electricians
Date of Mystery Shop: June 26th, 2025
Name of Shopper: Gaileen W
MYSTERY SHOP CHECKLIST:
How was the greeting/ welcome/ call answered? If retail, what is the appearance of the store/staff and showroom? Promptly and professionally.
Product/industry knowledge of staff? Excellent.
If a quote is required, is the quote well laid out/ clear? YES
Overall experience 1-10. 10
Would you return as a customer or recommend them to close friends? Absolutely.
Did anyone stand out as exceptional? If so who? Why – Mitch, the owner, he is a great guy!
TRUSTED GUARANTEES
1. Provide the service and quality promised - Yes
2. Complete the job on time - Yes
3. Charge the price quoted with NO surprises - Yes
4. Communicate honestly and be responsive to customer needs - Yes
5. Resolve any issues with customer satisfaction in mind - Yes
ANY OTHER COMMENTS?
I was very happy with Mitch at Brown Electric. He was able to come and do the work we needed within a week. He was on time and did a great job. I highly recommend Brown Electric!
THANK YOU, Gaileen, FOR taking the time to share your experience.