Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Roofer Scott Roofing Mystery Shop!

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory,  advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. 


Why Choose a Business On the Trusted Saskatoon Directory? 

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses who we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team are thrilled to share our latest mystery shop report about Scott Roofing! 

Mystery Shop Scott Roofing 


Name of Shopper: Brett B


1. How was the greeting/welcome/call answered?

Promptly and professionally. I had someone booked for an inspection and quote within minutes.

2. Product industry knowledge of staff?

Scott had multiple samples available and was able to source my roof needs without delay. 

4. If a quote is required is it well laid out / clear?

Yes, it was delivered quickly and the information on the quote was clear.


5. Did they ask where you found them?

Yes


 

6. Overall experience 1-10

10 out of 10


7. Would you return/recommend?

Yes.


8. Did anyone stand out as exceptional?

Yes, Scott.


9. If you made a purchase or booked a job, how was the process?

 See below


Did they uphold the 5 Trusted Guarantees? 

  1. Provide the service and quality promised -  Yes
  2. Complete the job on time - yes
  3. Change the price quoted with no surprises - yes
  4. Communicate.honestly and be responsive to customer needs - yes
  5. Resolve any issues with customer satisfaction in mind - yes



Please share any other comments relating to your experience with the company. 


 "This was an interesting test for Scott Roofing because of some strange circumstances which they handled very well.The roofing material loader (a 3rd party company - not Scott Roofing) - fell through my roof when delivering. Honest accident. They had a repair person there in minutes and properly fixed an entire side of the roof, actually adding value to my home. They let me know of the problem right away and did not try to hide it. There was no cost to me and they made sure I was happy with the work. "
"They finished the roofing just before a very powerful windstorm. I found a roofing nail on my deck not long after and wondered how many might be scattered on the lawn or neighbours lawn. Because the work happened while my family was on vacation, I didn’t want to mow my lawn, now very long due to vacation absence (ie shoot nails around) or have my kids play in the yard for fear of injury and therefore potential litigation. They agreed at no extra cost to come and do a second round of cleanup with a magnet. They did, and everything has been clear; my neighbours said they asked them if they could go over their yards too just in case."
"Scott Roofing’s quote came in 10-12% under 3 other companies that I contacted." 

CONGRATULATIONS on a successful mystery shop Scott and the team at Scott Roofing a Trusted Saskatoon Roofer! As roofing is one of the least Trusted categories out there, we are thrilled to have such amazing roofers like Scott Roofing on Saskatoons directory of excellence!.

Honest, Dependable, Hardworking

Customer satisfaction is their top priority. 

Contact Scott today for a free quote for all your roofing needs. 


Scott Roofing is a Trusted Saskatoon Roofer.



Trusted Saskatoon Roofers 3'n 1 Construction Answer Is Your Roof Leaking or Is It Condensation?

FRIENDLY, SINCERE AND HONEST...DONE BY THE BOOK ..that's what it says on the card of Ken Eade the owner of 3'n 1 Construction and this truly is the philosophy he lives and does business by. They value great relationships with their clients and believe that this is fostered by truly listening to them. They strive to understand your needs and work with you to achieve your goals. They work hard to add a personal touch to each and every job, treating your home as though it was theirs.  3'n 1 Construction are Trusted Saskatoon Roofers!

 Is Your Roof Leaking or Is It Condensation?

There are basically 3 types of roof “leaks” which are detailed below. The solution to your roof moisture issues depends on what type of “leak” it is. If you notice excessive moisture during extreme temperature changes, and not when it rains, then the moisture probably isn’t a roof leak. The following information should help determine what issues you might be experiencing and what you can do to alleviate condensation.


  • The first type is where water is leaking through the roof system while it is raining. This could include leaks due to damaged or deteriorated shingles, improper installation of the shingles or poor/failed flashing details at penetrations and walls. It may even be due to damaged window sills, improper siding installations or severe wind driven rain. These are external leaks which can usually be inspected and repaired by a roofer

  • The second type of “leak” is caused by ice dams. This is not workmanship related. The best way to prevent or reduce ice dams is to eliminate or reduce the amount of warm air that is escaping into the attic and melting snow on the roof to the point where it creates glacier-like ice build up. Another temporary solution is to remove the snow from the roof before it can turn into ice and penetrate the roof system.

  • The third type of “leak” is caused by condensation or frost buildup in the attic. This is not workmanship related or an actual roof leak. To prevent frost & condensation from developing in your attic you must eliminate or reduce the amount of air leakage into the attic as well as improve insulation & ventilation to allow moist air to escape the roof.

What is Condensation?

Condensation comes from the moisture in the air and is caused by too much moisture in the air for a certain temperature. Condensation forms when warm, moist air touches a surface that is colder than the dew point of the warm air. As that air becomes colder and its temperature drops below its dew point, it must release excess moisture to reach its new, lower dew point. It releases moisture in the form of water, which appears on the colder surface.

There are many things in our homes that put moisture into the air. Normal breathing and perspiration add 3 pints of water to the air every day for each person in your home. In fact, every activity that uses water adds more moisture to the air including cooking, taking showers, dishwashing, and doing laundry. Condensation is more apt to occur in climates where the average temperature is 35º F or colder. Condensation is a common sign of inadequate insulation and/or ventilation.

Condensation in the Home - A Warning Sign

Condensation is usually first noticed on your windows and skylights because they are the most visible areas of your house. While it’s natural to blame the windows, you shouldn’t always. Window and skylight condensation is the result of excess humidity in your home. And the glass only provides a visible cold surface on which humidity can condense. This could be a sign that your excessive indoor humidity is causing damage elsewhere in places you cannot see, such as: your walls, ceilings, floors, and your attic roof. Excessive indoor humidity can cause blistering and peeling paint, warping and rotting wood, as well as the formation of mildew & mold.

During extremely cold temperatures, frost can build up on the underside of the roof sheeting (attic roof). Once the outdoor temperature rises, that frost melts and can mimic a leak. This “leak” can be excessive when the temperatures dramatically change, as is common during our Alaskan winters. Frost build up is most common above heat sources such as light fixtures, kitchen stoves, fireplaces, bathrooms, fans, and improperly vented exhaust fans. When the frost melts, this “leak” is most commonly found dripping out of those heat sources.

High ceiling beams and cathedral ceilings with water spots can be confused with an active leak, when in fact it is a result of condensation.

If you have ever noticed a lot of icicles hanging from the edge of your roof, chances are your house is leaking significant (and expensive) amounts of air and heat into the attic.

Controlling Indoor Humidity

Most new homes are now made tighter than ever. They are well insulated and no longer "breath" on their own. Both insulation and ventilation should be addressed to control condensation. Steps must be taken to ventilate the house, allowing moisture and humidity to escape. 

STEPS YOU CAN TAKE TO CONTROL THE HUMIDITY IN YOUR HOME INCLUDE:

  • Bathroom and kitchen exhaust fans, as well as dryer vents, should never be discharged into the attic space, always discharge outside. You may have an
    adequately ventilated attic, but this won’t matter if the bathroom exhaust fan dumps warm moist air directly into the attic space. This will result in condensed water vapour freezing onto cold attic materials, which will eventually thaw creating wet attic materials resulting in damage in the attic and inside the home.

  • Installing exhaust fans in the kitchen, bathrooms, and laundry rooms.

  • Controlling or covering other sources of humidity (radiator water pans, fish tanks, large numbers of plants, etc.)

  • Installing a dehumidifier. Dehumidifiers are an inexpensive way to reduce the moisture in your home. Highly recommended in vaulted roofs with a loft.

  • Opening fireplace damper.

  • Ventilating the crawl space or basement: Install foundation vents or leave a basement window cracked in the fall or early winter to ventilate your basement or crawl space.

  • Research shows keeping the attic air temperature below freezing when the outside air temperature is in the low 20s can reduce the occurrence of ice dams. Proper attic ventilation is key to keeping the attic cool, while adequate and properly installed insulation is key to keeping your house warm. It is critical to keep soffit vents free from obstructions to allow the natural flow of cool outside air into the attic space to replace the warmer attic air that rises and flows outside ridge and/or roof vents. This flow of air will keep the attic cool and free of moisture build-up.

  • Adding additional roof vents, such as box vents, turbine vents and ridge vents will also allow the warm air to escape the attic space and reduce condensation issues.

Trusted Saskatoon welcomes Scott Roofing as a Trusted Saskatoon Roofer

The Trusted Saskatoon Directory Team are thrilled to brag about our latest Saskatoon partner in our Saskatoon Contractors, Exteriors & Roofers category. We would like to welcome and introduce you to Scott Roofing a Trusted Saskatoon Roofer. 


Scott Roofing has years of experience in the Saskatoon roofing industry and they are the first roofing choice for many of Saskatoon's top contractors. Their extensive roofing experience, skills and knowledge have proven them to be a trustworthy business and a reliable roofing contractor for both builders and homeowners who value friendly service and honest advice. 

Scott Landru and his team at Scott Roofing have an impeccable reputation for high-quality, clean work and they believe that relationships really matter.


As part of the unique Trusted Saskatoon verification process, we contacted a long list of Scott Roofing clients. These included both residential and commercial roofing clients,  to hear their opinion about the quality of workmanship and service Scott and his team provide. 

Wow,  we were impressed! Mostvof those surveyed rated them 10/10! Below we share some of their client's experiences, comments and real reviews!  


 "Scott is just the best, there’s nothing else you need to know. "Robin Geortz, Saskatoon

"We have used Scott Roofing for two projects in the last twelve months. First we had our detached garage reshingled and then our home. I have to say that we have been VERY pleased with the service and workmanship. They have many years of experience and it truly shows in the care and attention they take. I would highly recommend Scott Roofing to anyone looking for great service and quality workmanship at competitive pricing." Sherry, Saskatoon

 
One of their clients wrote about their experience in a Google review that we found whilst doing our due diligence and checking Scott Roofings online reputation. We wanted to share,  as it includes a word of warning about what happens if you are unfortunate enough to have an experience with disreputable roofers. 

" I was not fortunate enough to have Scott Roofing replace my roof, I had the experience of using a less reputable company last year.
Today, however, a crew from Scott Roofing was diligently working across the street from my house. On my way home one of the team stopped me and asked to speak with me. He pointed out a potentially serious mistake in the work done to my roof that I wouldn't have been able to identify myself. He asked if it would be okay for him to quickly hop onto my roof and fix the issue because as a professional it was painful for him to see a homeowner with such obvious deficiencies left behind.
To me, this is the measure of true character in a person and a company. How does someone treat you when you have nothing to offer them? When there is no personal benefit to helping you out, how do they react? Every company will talk highly of their service and quality of work, today Scott Roofing skipped the talk and showed their integrity in their actions.
Today, however, a crew from Scott Roofing was diligently working across the street from my house. On my way home one of the team stopped me and asked to speak with me. He pointed out a potentially serious mistake in the work done to my roof that I wouldn't have been able to identify myself. He asked if it would be okay for him to quickly hop onto my roof and fix the issue, because as a professional it was painful for him to see a home owner with such obvious deficiencies left behind
    

To me, this is the measure of true character in a person and a company. How does someone treat you when you have nothing to offer them? When there is no personal benefit to helping you out, how do they react? Every company will talk highly of their service and quality of work, today Scott Roofing skipped the talk and showed their integrity in their actions.
These are the actions of the only roofing company I will use from now on, and the only company I'll be willing to recommend to friends and family."  Scott Jamison, Saskatoon

This is exactly the reason Trusted Saskatoon directory was created in the first place!! 


Trusted Saskatoon warmly welcomes Scott and his team to the Saskatoon directory of excellence, Scott Roofing is a Trusted Saskatoon Roofer and we are proud to give them the thumbs up!

   

Enjoy the story of 3’N 1 Construction’s owner Ken Eade interviewed by a Saskatoon magazine

FRIENDLY, SINCERE AND HONEST...DONE BY THE BOOK ..that's what it says on the card of Ken Eade the owner of 3'n 1 Construction and this truly is the philosophy he lives and does business by. They value great relationships with their clients and believe that this is fostered by truly listening to them. They strive to understand your needs and work with you to achieve your goals. They work hard to add a personal touch to each and every job, treating your home as though it was theirs. 

3'n 1 Construction are Trusted Saskatoon Contractors, Exteriors & Roofers!


In a construction industry as competitive as Saskatoon’s, what can a company do to set itself apart? Seven years ago, Ken Eade founded 3 ’N 1 Construction with a golden principle in mind — raise the standards homeowners should expect. “Standards slip when people let them,” he says. “It only takes one guy to change that.”

And change it he did. 3 ’N 1 is well-known for its commitment to integrity, whether it’s with the client, a contractor or a supplier. “In the beginning, I kept wondering, ‘How will people pass along my name? How are people going to recognize me?’ ” Eade reflects. “I decided to be a catalyst for change and raise people’s standards — and exceed them in everything we do.”



3 ’N 1 is a diverse Saskatoon roofing company that provides quality construction services for projects of any magnitude. Whether framing homes or garages, roofing and siding, and soffits and fascia, the 3 ’N 1 team is well versed in all areas. Eade, a former scientist, says this diversification is something his customers have come to appreciate. On making the leap from the world of science to that of construction, he says, “Science is cumulative. If you don’t understand the basics, you won’t understand the complexities of everything else. Construction is the same; you have to know the basics so you can evolve your company. I think doing everything has really been one secret of our success. It’s eliminated a lot of frustration for customers.”

Another component of the company’s success is its crew of reputable construction professionals. Eade has great pride in his trusted sub-contractors. “We really do work as a team,” he says. “We are very aware when we arrive at a worksite this is someone’s home, someone’s property. We always keep that in mind.”


Part of Eade’s leadership in the construction industry is educating homeowners about the construction process and how to choose a reputable contractor. “I always, always, always tell people: do your research!” he stresses. “Get a detailed quote. Compare apples to apples. Research a company thoroughly. Are they insured? Are they WCB certified? Do they carry liability insurance? Are they in good standing with their suppliers?” The passion he enthuses about this topic shows his commitment to homeowners and the industry by raising the level of standards that should be expected — and achieved.

Relationships are something Eade does not take for granted. He recalls a recent project in Craik where he assisted a contractor by installing a new roof on a massive barn project. “My supplier sent two extra pallets of shingles. We’re talking about $1,800 worth! So I called them up and said, ‘You sent too much!’ And I returned the extra right away. I never take the relationships I have with my suppliers lightly. They are integral to our success as a company.”

Does a business with a respected reputation happen by chance? No. When the founder sets a high standard of achievement, the company’s competitive advantage quickly becomes apparent. Recalls Eade: “My dad said, ‘In life, there will be people who will try to take things from you — your wife, your possessions. You may lose everything you have in life, but there’s one thing nobody can take from you and that is integrity. The only person who can give that up is you.’ ”

3'n 1 Construction are Trusted Saskatoon Contractors, Exteriors & Roofers!



Find more about them here in the Saskatoon Contractors, Roofing & Exteriors Category

Trusted Saskatoon Roofers 3'n1 Construction share a testimonial from very happy customers

FRIENDLY, SINCERE AND HONEST ..DONE BY THE BOOK ..that's what it says on the card of Ken Eade ...the owner of 3'n 1 construction Saskatoon roofers and this truly is the philosophy he lives and does business by!

Be assured that when you call Ken you are getting a SASKATOON CONTRACTOR and a SASKATOON ROOFER who you will amaze you with their customer service and integrity ..in fact, we are pretty sure that 3'n1 Construction will be a name you will pass on to all your friends in the future too!

3'n1 Construction shares a testimonial

                                        


"I hope you and the crew managed to get some much-deserved R&R on the weekend. John and I spent a lot of Saturday outside admiring the new shingles from a variety of angles around the house. You guys did a beautiful job! Then when the rain came later Saturday afternoon, we decided it would be a good test for leaks. So far, so good, which is no surprise I’m sure!

We wanted to write to tell you how impressed we were with the job as well as the process and the cleanup, and we are very much looking forward to working with you again. Later this summer, once we’ve had a chance to check outdoor colours at Creative Doors, we’ll be in touch to see how things look for you in the fall (maybe I should have used the word ‘autumn’!

In the meantime, stay safe!"

Anita & John


Thank you Anita and John for taking the time to share your experience and thanks to 3'n1 Construction for truly showing they deserve their Trusted status!


When we give the Thumbs up to a business IT MEANS something! They are Trusted Saskatoon Roofers!


 


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