Trusted Tips and Resources

Trusted Tips & Resources

Wiseguys Mattress Experts talk about Mattress 'Sales'- Buyer Beware

Wiseguys Mattresses offer incredible value to their customers through a boutique-style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their mattress. Wiseguys are your Trusted Saskatoon Mattress Store


WHEN IS A SALE NOT REALLY A SALE?!


I'm sure you have seen the ads on TV, save 50% 60% 70% on mattresses this weekend (which is EVERY weekend). Well, are you REALLY saving this? It's tricky. What your saving is off their regular retail price, not the value of the mattress. So if some store is selling a mattress retailing at 50% off, then its $1500. but what if another store was selling the same mattress
at $999 every day? not really a sale is it. This is how the mattress game is played. But you say no two stores have the same mattress, so how can you compare? Well, that's part of the game too. 


Every chain store has its mattresses made for them, they only exist at
that chain store, so they can put any retail price on them they want because you cannot compare. Both can have memory foam for example, but are the same grade of foam, same poundage, same amount? It's pretty impossible to tell.


Buyers Beware

 
Two big chain stores were caught by the Competition Bureau of Canada (click the link for details)  for  'deceptive marketing practices' and  'grossly inflated regular prices'.

Why Wiseguys is different. 


We sell the real mattresses the companies make. You can find all of the mattresses that we sell, on other retailer's websites in Canada, if they have them advertised. Our high-end products like Serta Masterpiece, I comfort and Pure Energy, can be easily found, then you can compare. 





Do houses, cars, boats have 70% off sales? 


No? then why would you think mattresses would? Wiseguys have never had a "sale" in 13 years. The chain stores always say they will beat anybody's price. But if every chain has different mattresses, how can they do that, it's not the same mattress. 

Let's say Coca-cola made coke for every store in Canada but made a different version for the co-op, Giant Tiger, etc would they make it better than their regular coke just for those chains? Of course not, It would always be a lesser product. Wiseguys is the
Number 1 rated mattress store in Saskatoon for a reason. When you want great service, high-quality products and what to be treated properly, not hoping you're naive enough to fall for slick advertising, come see us at Wiseguys.  






Trusted Saskatoon Mystery Shop -Wiseguys Mattress

Saskatoon businesses sign annual contracts with the Trusted team once they pass the verification process. That is when they become Trusted Saskatoon Partners. In the Trusted Saskatoon community, we all have our parts to play to ensure the community maintains the standards and high level of integrity we promote. To ensure that our partners are upholding these guarantees, we monitor the partners on an ongoing basis and we also have a MYSTERY SHOPPER PROGRAM. This is where we ask normal everyday people to share their experiences with Trusted partners by filling out a report! Our latest business to be mystery shopped was Wiseguys Mattresses a Trusted Saskatoon Mattress and Furniture store. Enjoy! 

Wiseguys Mattresses Mystery Shop.


TRUSTED PARTNER: Wiseguys Mattresses.

Date: Aug 24th, 2019
Name of Shopper: Kim 

MYSTERY SHOP CHECKLIST

  • How was the greeting/ welcome/ call answered? A big smile and a hello from the lady at the desk
  • Product/industry knowledge of staff? She was very knowledgeable, made sure to ask exactly what we were looking for and took us to 4 different options of beds 
  • If a quote is required is the quote well laid out/ clear? It was 100% clear and was on the beds, she confirmed the prices and we chose the best option.
  • Did they ask where you found them? No
  • Overall experience 1-10.  10
  • Would you return as a customer/ recommend them to close friends? Yes I would
  • Did anyone stand out as exceptional? If so who? Why – The lady in the store was very nice and helped us carry the bed, box spring to our truck.

Refer to the Trusted Guarantees and give an overall mark on each. 


TRUSTED GUARANTEES 

  1. Provide the service and quality promised. - YES
  2. Complete the job on time. – YES
  3. Charge the price quoted with NO surprises- YES
  4. Communicate honestly and be responsive to customer needs- YES
  5. Resolve any issues with customer satisfaction in mind – No issues to resolve 











Please share any other comments relating to your experience with the company. 


"I was very impressed that the lady in the store said we could try the mattress at home and if our daughter didnt like it for ANY reason that we could return for another option with no questions asked. The prices were very reasonable and there were so many great option in our price range ( under $1000 for a double bed) . I saw lots of thank you cards on the wall from customers and I can understand why! It's clear that Wiseguys is a Trusted Saskatooon company ! 



Congratulation Mark and the team at Wiseguys, you have proved once more that you deserve the PROMOTION, ENDORSEMENT and KUDOS that we love to heap upon you. Great Saskatoon and area businesses like yours  deserve the promotion 

MOST importantly the public in Saskatoon can feel confident that when they choose a Trusted business from The Saskatoon Directory of experts they will be glad they did!! No risk..no stress..just Trusted businesses at their fingertips waiting to serve them! 





Wiseguys are Trusted Saskatoon Mattress and furniture store 


Trusted Saskatoon Furniture Store Palliser Rooms EQ3 Celebrating 75 Years

Palliser Rooms EQ3 is an independent furniture store that has been operating in Saskatoon for over ten years. The store specializes in offering a generous selection of contemporary furnishings (predominantly Canadian brands) and a personalized service that is forward-thinking and client-focused. Customer reviews describe Palliser Rooms as a "great shopping experience," "with exceptional sales staff," "best displays and best furniture in town," and the kicker: "great delivery service." The comments reflect the company's commitment to providing excellent customer service and speak to their impeccable taste and attention to detail. 

Palliser EQ3 is a Trusted Saskatoon Furniture Store 


In 1944, Palliser originated as a producer of simple wood products in the basement of the home of founder A. A. DeFehr, transitioning to a chicken barn and then the first factory in 1948. Products changed from unfinished wood items to finished furniture and to custom coloured bedroom and occasional tables. The design and value paralleled post war developments. Founder A. A. DeFehr was an early adopter of European technology and modern fashion. The Canadian economy prospered and the DeFehr family participated in this growth. The business survived a catastrophic fire in 1961 that resulted in the building of their first modern factory.

Since their humble beginnings, Palliser has evolved and grown, and in 2016, Palliser was named one of Canada’s Best Managed Companies in 2015 for Business Performance Excellence. Canada's Best Managed Companies is the country's leading business awards program, recognizing excellence in Canadian owned and managed companies:

  • with revenues over $10,000 000; and
  • who have implemented world-class business practices in the areas of strategy, capability, commitment, and financial strength.
Palliser was built on values representing the faith of the founders and the importance of community. Palliser is committed to retain and represent these values. The design of Palliser products will continue to evolve to reflect our changing world but will demonstrate a special emphasis on the contemporary and modern designs that require more attention to detail and precision. Whatever the future holds, the people of Palliser will continue to work together to produce high quality products that provide consumers across North America the opportunity to GET TOGETHER.

At Palliser Rooms / EQ3 we are celebrating 75 years of Palliser, and we want to make it even easier for you to add a touch of Palliser to your home with our 20% anniversary store-wide event. We have many great deals available with 20% off on most of our brands.


Find Palliser online at www.pallisereq3.com - they are one of your best choices when it comes to choosing a  SASKATOON FURNITURE Store. Visit their massive showroom on Faithfull Ave, Saskatoon.

Palliser EQ3 is a Trusted Saskatoon Furniture Store


Palliser Rooms EQ3 Introduces The Newest Product to Their Collection

Palliser Rooms EQ3 is an independent furniture store that has been operating in Saskatoon for over ten years. The store specializes in offering a generous selection of contemporary furnishings (predominantly Canadian brands) and a personalized service that is forward-thinking and client-focused. Customer reviews describe Palliser Rooms as a "great shopping experience," "with exceptional sales staff," "best displays and best furniture in town," and the kicker: "great delivery service." The comments reflect the company's commitment to providing excellent customer service and speak to their impeccable taste and attention to detail. 

Palliser EQ3 is a Trusted Saskatoon Furniture Store 


Introducing the Newest Product by Palliser Rooms EQ3 - The Kenaston


The Kenaston collection takes advantage of modern technology to offer luxurious comfort. A classic family-friendly collection, the Kenaston features a power headrest, power lumbar support, and an extended power footrest, allowing for complete customized comfort.



The collection offers clean styling that is complemented by a T-cushion full chaise, providing support for the entire body when fully reclined. Featuring plush fiber-filled cushions and seats that are topped with a layer of gel-infused memory foam, the Kenaston molds to the body for added comfort. The box-border back cushion is highlighted with beautiful topstitching details, offering added comfort and contributing to the visual appeal of the collection.

The power headrest, recline and lumbar functions are easily operated by a sleek brushed metal switch with integrated USB charging. With a convenient home button, all power functions will easily and quickly return to the fully closed position. The collection also has a console loveseat with drink holders and extra storage.

Visit their showroom, and try the power lumbar and headrest functions - you won't be disappointed!

Shop the Kenaston Collection!



Palliser Rooms / EQ3 is an independently owned, family run business in Saskatoon, SK. Palliser Rooms has always taken pride in supporting local charities including the Ronald McDonald House and Children's Wish Foundation. Visit their Spotlight Profile to learn more about Palliser Rooms / EQ3. If you are looking for some cool dining furniture, drop by the Palliser Rooms / EQ3 showroom at 2125 Faithfull Avenue.



Find Palliser online at www.pallisereq3.com - they are one of your best choices when it comes to choosing a  SASKATOON FURNITURE Store. Visit their massive showroom on Faithfull Ave, Saskatoon.

Palliser EQ3 is a Trusted Saskatoon Furniture Store


Wiseguys Mattress Experts talk about Mattress Myths


Wiseguys Mattresses Saskatoon offer incredible value to their customers through a boutique style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their best SASKATOON MATTRESS.

Mattress Myths Explained by Experts at Wiseguys Mattresses

Mark Stevens, owner of Saskatoon’s Wiseguys Mattresses, knows what he’s talking about when it comes to getting a good night’s sleep. It’s Stevens’ goal to make sure the people of this city achieve quality rest, and that starts with a quality mattress. Each person is unique and has different considerations when choosing the right mattress, and he’s heard many assumptions people make about the selection process. I mean after all Wiseguys Mattresses is a Trusted Saskatoon Mattress Expert! Here, our sleep expert sets the record straight.

1.     A firmer mattress is better

Often people purchase a firmer mattress in hopes of getting a better back support. The truth is that the best mattress for your back is the one that feels the best to you. All mattresses provide pressure relief in the top portion of the mattress and back support in the bottom part. The best combination of the two and how they feel to you is what you should look for in a mattress. Ultimately, the best bed is the one that is most comfortable to you.

2.      High coil count is critical for support

Mattress support is much more than simply the amount of coils. The coils do not make the difference. Characteristics such as type, gauge and tempering are far more critical and important. High coil count alone in no way means you have a better bed and should not have a huge impact on your purchase decision.

3.      Silk, cashmere and wool make a bed more comfortable

When used on a mattress, only small amounts of these materials are in the upper padding. This only makes a bed more expensive. When you cover your mattress with a pad and sheets, you do not directly feel the surface anyway.


4.      Stores sell the same mattress under different names.

Retailers often claim that a particular mattress they sell is comparable to a competitor’s mattress. Though you may find beds that are alike, most “comparables” have little in common. They may look exactly the same on the outside, but will likely have different amounts and grades of foam. Unless it is the same manufacturer and the bed has the same name at both locations, there will be a difference.

5.      I save a lot of money when mattresses are 50% off.

Be wary of retailers with frequent half price sales. It can be a tell-tale sign that they have regularly inflated prices. These sales only give you the illusion that you are saving big.

6.      A quality mattress costs more.

Firstly, the fifth piece of advice above debunks this myth. Secondly, price differences can reflect the price of the foam. Foams with higher grades and densities cost more. Yet, expensive foam does not necessarily mean more comfort. Again, purchase what you find comfortable, not what is more expensive.

7.     Salespeople are always objective.

In a perfect world, this would be true. However, manufacturers offer financial incentives known as SPIFs (salesperson incentive funds) to push various brands and models. Always keep in mind that only you can know what is best for you.

If nothing else remember these simple rules: The only thing that matters in a mattress is comfort and durability. Nobody knows what is right for you, except you. Everybody has different comfort levels. Let your body tell you what is right.



Find Wiseguys Mattress, Circle Dr. E. Saskatoon, fan them on Facebook or check out their listing here in the Saskatoon Furniture Category on THE Saskatoon Directory of excellence. They are YOUR Trusted SASKATOON MATTRESS Experts!



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