Gibbon Heating & Air Conditioning has been serving Saskatoon and surrounding areas for over 40 Years, a "Total Service" company with trained technicians who are able to provide customers with solutions to all your heating and cooling needs. They provide prompt, courteous and professional service. In their latest Air Conditioning Tip they caution homeowners about high-pressure sales tactics. Gibbon Heating and Air Conditioning are TRUSTED SASKATOON Air Conditioning & Furnace Professionals
As an Independent Lennox Premier Dealer, the Gibbon Heating and Air Conditioning team is proud to provide prompt, courteous and professional service that is required by Lennox’s Quality standards. We are regularly evaluated through an independent customer satisfaction survey process. We are trained to design, install, service, and maintain home comfort and indoor air quality systems in Saskatoon and area
High-Pressure Sales Tactics: Do Your Research
Claims of high-pressure sales tactics, as well as false, incorrect or misleading information about natural gas appliance sales have been skyrocketing. The claims include salespeople being intentionally vague about the funding source of a rebate or offer, and has resulted in customers assuming the salesperson is a government or SaskEnergy rebate. They are not.
SaskEnergy and SaskEnergy Network Members do not allow or conduct door-to-door sales activities. As a precaution, we are encouraging homeowners to do their research before signing a contract or investing in new heating and cooling equipment.
Unfortunately, there has been many cases where customers have felt pressured into quickly signing agreements without fully understanding what they are agreeing to or the cost of the equipment they are agreeing to buy or rent.
“Don’t be afraid to ask a lot of questions, thoroughly review financing contracts and fine print before you sign, research the company, and shop around by gathering quotes from other local contractors.” said Carolyn Bagnell, Executive Director for MCAS, in a news release.
If a contract has already been signed, and the homeowner feels they have been misled on the service, equipment or cost, they have the ability to halt the transaction within 10 days of signing the contract. Misleading sales tactics can come from door-to-door selling or from phone calls from telemarketers trying to sell or rent you heating and cooling equipment.
Lodge a Complaint
Gibbon Heating & Air Conditioning wants to help keep everyone as safe as possible during these times. If you have experienced misleading heating and cooling equipment sales tactics, we encourage you to call the Financial and Consumer Affairs Authority (FCAA) of the Government of Saskatchewan at 306-787-5645 or 1-877-880-5550 (menu option #1) to lodge a formal complaint.