Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising company, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.
Why Choose a Business On the Trusted Saskatoon Directory?
All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you!
Bateman Jewellers are Trusted Saskatoon jewellery experts! Did you know that they are the oldest independent jewellery store in Saskatoon? Bateman Jewellers maintain that the relationship with their clients is very important to them. In their latest Saskatoon jewellery tip, they share all the gemstone options for engagement rings BEYOND just a diamond.
MYSTERY SHOP CHECKLIST:
1. How was the greeting/ welcome/ call answered? Very pleasant and friendly.
2. Appearance of the store/staff and showroom? Nice and bright, organized and clean.
3. Product/industry knowledge of staff? Excellent! Cam knew exactly what he was looking for, he was very efficient and quick and even taught me a few things.
4. Overall experience 1-10. 10
5. Would you return as a customer/ recommend them to close friends? Absolutely and already have!!
6. Did anyone stand out as exceptional? If so who? Why? I only dealt with Cam and he was very knowledgeable, fast, very personable and friendly.
1. Provide the service and quality promised - 10
2. Complete the job on time - 10
3. Charge the price quoted with NO surprises - 10
4. Communicate honestly and be responsive to customer needs - 105. Resolve any issues with customer satisfaction in mind - 10
Please share any other comments relating to your experience with the company.
"I made an appointment with Cam because I was interested in selling some gold. My mom had a lot of jewellery and I really didn't know what was real and what was fake. I was a little apprehensive about going in because you just never know if they will tell you the truth and give you the money you really should be getting. Cam put all my fears to rest. It was such a great experience that I have already told friends and family to go through their jewellery and take it in.
I would have NO issues with going back again. In fact, as soon as I got home I was on the hunt for more jewellery kicking around that we don't want. He even taught me a few lessons on what to look for if you are unsure if an item is real or not. I had a lot of fun!"
WHAT A GREAT MYSTERY SHOP!!! Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.com! Find Bateman Jewellers on 2nd Ave South or online at http://www.batemanjewellers.com, they are your Trusted SASKATOON JEWELLERS!
'Your Jewellery Is A Lifetime Investment... Buy It From A Lifetime Friend'