Trusted Tips and Resources

Trusted Tips & Resources

Bateman Jewellers, Your Trusted Saskatoon Jewellery Expert, Passes a Mystery Shop with Flying Colours

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising company, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.


Why Choose a Business On the Trusted Saskatoon Directory?

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you!

The Trusted Saskatoon team is thrilled to reveal the Bateman Jewellers Mystery Shop Report!


Bateman Jewellers are Trusted Saskatoon jewellery experts! Did you know that they are the oldest independent jewellery store in Saskatoon? Bateman Jewellers maintain that the relationship with their clients is very important to them. In their latest Saskatoon jewellery tip, they share all the gemstone options for engagement rings BEYOND just a diamond. 


MYSTERY SHOP CHECKLIST:

1. How was the greeting/ welcome/ call answered? Very pleasant and friendly.


2. Appearance of the store/staff and showroom? Nice and bright, organized and clean.


3. Product/industry knowledge of staff? Excellent! Cam knew exactly what he was looking for, he was very efficient and quick and even taught me a few things.


4. Overall experience 1-10. 10


5. Would you return as a customer/ recommend them to close friends? Absolutely and already have!!


6. Did anyone stand out as exceptional? If so who? Why? I only dealt with Cam and he was very knowledgeable, fast, very personable and friendly.


TRUSTED GUARANTEES

1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

Please share any other comments relating to your experience with the company.

"I made an appointment with Cam because I was interested in selling some gold. My mom had a lot of jewellery and I really didn't know what was real and what was fake. I was a little apprehensive about going in because you just never know if they will tell you the truth and give you the money you really should be getting. Cam put all my fears to rest. It was such a great experience that I have already told friends and family to go through their jewellery and take it in. 

I would have NO issues with going back again. In fact, as soon as I got home I was on the hunt for more jewellery kicking around that we don't want. He even taught me a few lessons on what to look for if you are unsure if an item is real or not. I had a lot of fun!"


WHAT A GREAT MYSTERY SHOP!!! Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.comFind Bateman Jewellers on 2nd Ave South or online at http://www.batemanjewellers.com, they are your Trusted SASKATOON JEWELLERS!

'Your Jewellery Is A Lifetime Investment... Buy It From A Lifetime Friend'

Bateman Jewellers is a Trusted Saskatoon Jewellery Store 


Trusted Saskatoon Brags About Imagery Photography, A Trusted Saskatoon Photographer!

TrustedSaskatoon.com is so proud to partner with Imagery Photography and tell you why as we brag about this Trusted Saskatoon Photographer!

It seems like everyone who runs in “photographic circles” knows Imagery’s founder, Milton Taylor. Milton started Imagery Photography in 1977 out of a desire to be independently successful – and over the past 35 years has become a name that is synonymous with quality and artistry. As you can imagine, a lot has changed in the photographic industry over 35 years – the technology is very advanced as compared to the old equipment and processes. Milton comments,

“There is more to creating a portrait than a magic camera and photoshop skills… our strength is in our experience, our background in technical training, and our ability to understand the fundamentals – lighting, posing, and the mechanics of exposure.” 

Considering that Milton is a Master of the Photographic Arts, we truly believe that at Imagery Photography Saskatoon, you are dealing with the experts!

Your experience with Imagery begins with the initial consultation, where Milton gets to know a bit more about a person, and really listens to what you, the client, want from your session. This is crucial to the success of the shoot because this is where Imagery works with you to discover what style of portraiture will make you the happiest, whether it be journalistic, static, traditional, or environmental.

Listening to their clients is key to their success… Imagery Photography strives to give you the portraits that you will cherish. From this point, you then book your session (with a rain date chosen just in case!), and after that, a client comes back in to sit with Milton for the initial projection. This is where you can review all of the photos in the shoot with your photographic team to choose your favourites. After that, you are emailed your choices to make your final decisions, and then you are ready to order.

We all know that there are different reasons that people do what they do… some do it for the money, some do it for recognition, and some do what they do because they are passionate about it and genuinely love their craft. When we asked Milton what he loves the most about his work, he responded, 

“I love working in the environment, working with 3 or 4 generations of family, and working with young couples in love… you can see the passion people have for each other. Things in life will catch your eye if they catch your heart – these are the things you should pursue.” 

Essentially, Milton sees himself as a historian – and this is where the artistry really comes into play. 

“This work will be seen 50, 60, 100 years from now.”

Imagery Photography works in collaboration with many photographers in the province, hoping to elevate the standards of the industry and the profession as a whole. Milton does quite a bit of mentoring, and the attitude is always that someone once took the time to share knowledge with him, and this is his way to give back to the profession. He states, 

“Having a cake and eating it by yourself is no fun. This is my cake and I’m sharing it!” 

Asked about retirement, Milton always says he’s retiring on the first... the first time he doesn’t enjoy it anymore, that is! Well. here’s to many more years!!!!!

Read the glowing client testimonials from the clients Trusted spoke to on the IMAGERY PHOTOGRAPHY listing in the SASKATOON PHOTOGRAPHY & FRAMING category on the Saskatoon Directory of Excellence for yourself!!

Western Carpet One Has Been A Trusted Saskatoon Flooring Store For 10 Years

In this series of articles, we are shining a spotlight on the Trusted Saskatoon Partners who have been with us since we launched in 2011. We want to thank them for TRUSTING our team, and we are recognizing each of them individually for providing 10 years of OUTSTANDING service to the citizens of Saskatoon and the surrounding area! In this latest article, we celebrate and recognize Western Carpet One Floor & Home - a Trusted Saskatoon Flooring Store!

We are pleased to celebrate Western Carpet One who has been a Trusted Saskatoon Flooring store for over 10 years!

The business was started by two young entrepreneurs who wanted to give people in Saskatoon great advice and outstanding service when shopping for flooring. Those same values from 47 years ago still hold true today, as David Roden, David Epp, Justin Bussiere, and Adam Brown, all co-owners, emphasize as their company culture. When talking to David Roden he always mentions that any great and successful business starts with its people. It’s that simple! Their team members, no matter what their role in the company, all contribute to their client's satisfaction, and this amazing culture is lived every day in their staff which has grown over the years to 24 today. This is truly a testament to their decades of success as being one of the top flooring stores in Saskatoon, not only because of their great selection, or amazing customer experience but because of their caring team members.

Their HUGE showroom offers a comfortable shopping experience for all types of flooring including carpet, hardwood, laminate, vinyl, and tile! Your Western Carpet One Floor & Home store is about more than just great-looking floors. Why? Because they offer the 'Beautiful Guarantee' that means you can shop with the confidence of knowing that the flooring you buy will look absolutely stunning in your home. If for any reason you're not happy - they're not happy either! Simply let them know and they'll replace it for FREE! That's just one more way your Western Carpet One Floor & Home flooring store goes above and beyond, after all, "customer service" is in everything they do!

Everyone remembers their tagline, “Beautiful Made Affordable”. Well, that is important to the team at Western Carpet One, as they are able to purchase the best, most beautiful flooring, hardwood, carpet, and tile on the market, but at the same time pass on their buying power of a large group, all while being local and independently owned. Their roots are here in Saskatchewan just like their customers! So contact them today, they’d love to help you!

“I have been a customer of Western Carpet One since I moved to Saskatoon, and have always been impressed with the selection, the staff, the service, and the commitment to community support. I have known David Roden, who everyone will recognize as the ‘voice' of the Western Carpet One radio ads since I was his radio rep in 2006. I know that he and his team truly care about this city, and they strive to be and do their best every day. Part of being trustworthy is offering consistent excellence, Western Carpet One lives up to that expectation as standard, and I am very proud to promote and support them.” 
- Sara Wheelwright, Trusted Founder

GIVING BACK IS ALWAYS IN STYLE AT WESTERN CARPET ONE

Western Carpet One is also consistently giving back to our local Saskatoon community through their Carpet One Cares initiatives supporting local charities and non-profits such as Habitat for Humanity, local Food Drives to support various groups, a yearly golf tournament, and gift card draw to support local family-owned restaurants. They are proud to support breast cancer research through Welcome-a-Cure, their exclusive Pink Ribbon Welcome Mat collection that has so far raised over $1 million across North America!

Thank you, David, and your team for providing 10 years of AMAZING service to the citizens of Saskatoon! In the last 10 years, Western Carpet One has been re-checked, re-verified and mystery shopped multiple times, and each time they pass with flying colours. They continue to be one of the top-rated flooring stores in Saskatoon and have always upheld our 5 TRUSTED GUARANTEES of service for their 10 YEARS as Trusted Saskatoon Partners. 

Western Carpet One Floor & Home is a 10 Year Trusted Saskatoon Flooring Store! 


When the Trusted Saskatoon team gives a business the 'Thumbs Up' it really means something!! So continue to use and recommend TrustedSaskatoon.com to FIND GREAT LOCAL BUSINESSES YOU CAN TRUST like Western Carpet One Floor & Home!



Trusted Saskatoon was founded on the principle that great local businesses deserve the promotion. We know they are out there, we have found many already, and we work hard to find more. Please help us by nominating your favourite Saskatoon businesses here.

Ray's Moving & Storage Have Been Your Trusted Saskatoon Movers and Storage Pros For 10 Years

CELEBRATING OUR 10 YEAR TRUSTED SASKATOON PARTNERS!

In this series of articles, we are shining a spotlight on the Trusted Saskatoon Partners who have been with us since we launched in 2011. We want to thank them for TRUSTING our team, and we are recognizing each of them individually for providing 10 years of OUTSTANDING service to the citizens of Saskatoon and the surrounding area! In this latest article, we celebrate and recognize Mark, Brett, and the team at Ray’s Moving & Storage - Trusted Saskatoon Movers and Storage professionals!


 
We are pleased to celebrate Ray's Moving & Storage who have been Trusted Saskatoon movers for over a decade!

Ray's Transport was founded in 1949 by Ray and Leona Diehl when they purchased a truck in the hopes of making enough money for a down payment on a farm. In 1954, Ray's diversified into moving and storage, to fill a need they saw in the local market, and in 1973 incorporated as Ray’s Moving & Storage.

Today this successful company is still family-owned and operated with Mark Lamontange as President (his Mom was actually Leona’s sister) and Brett Diehl as General Manager, whose grandfather was Ray the founder. The company has another generation entering the business, with Mark’s son Cam working full time, and Brett’s daughter working during the summers packing and helping with social media when not in university

 

Ray’s Moving & Storage is not your typical moving and storage company with a few guys and a truck or two. They are professionals who make every effort to see that their client’s move, whether across town or across the country, runs smooth, with as little stress and worry on your part as possible. They are not all about the numbers and how many moves they can cram into a day, or how fast they can get the next move done and rush on to the next one! In talking to Brett he’d rather leave that to their competition... if you call that their competition! We’ve all heard the stories of friends, family, and neighbours who had the worst experience with the mover they chose. Sometimes those Google reviews are not what they seem, and people don’t realize that until they hire a company that is late to start, is short-handed, has an undersized truck, and that don't care about damaging furniture, walls, etc.

Both Mark and Brett can count on one hand the number of bad experiences they’ve had with clients... they just don’t operate that way! Some moving companies have a full-time employee or two to handle customer complaints, and are constantly trying to fix things, give refunds, and go back to repair walls and replace furniture. Ray’s believes in doing the job right the first time, even if it takes a little longer, they don’t cut corners. That’s the quality service that this family-owned business has carried on since 1949. Ray’s success starts with their people, their team members. If you hire the right people first they are what make your business successful.

“Unfortunately I have had negative experiences with moving companies in the past, so I knew this was a category that should be on the Trusted Saskatoon directory. It is stressful enough moving offices or moving homes, without the added issues of worrying about your treasured items being damaged or not knowing what you are going to be charged until the end. Rays have a stellar reputation and it is because they take any feedback seriously and to heart. When Trusted moved offices in 2018 we hired Rays, and it was a great experience. There was no hassle and the guys moving us went over and above.”
- Sara Wheelwright, Trusted Founder       

Ray’s Moving & Storage has been the recipient of many awards over the years, including a SABEX Award for Customer Service, Outstanding Quality Service Award rated by United Vans Lines customers across Canada for the years 1999 through 2008, and Canada’s Best Managed Companies. They are also one of 200 members of United Van Lines (the only Canadian network of moving companies), the Canadian Association of Movers, UniGroup Relocation Network & the BBB. 

During these challenging times, Ray’s has put the safety and well-being of its customers, drivers, and front-line workers as their highest priority. Ray's has a long history in Saskatchewan, working with many of the province's leading organizations and corporations. Today they continue to expand their offerings with commercial and business moves as well as portable container storage options. In life, few events match the stress of moving everything you own, and it is a very personal experience and something they do not take lightly. At Ray’s, they appreciate their clients’ trusting and referring them to help with one of life's biggest transitions.

Thank you for TRUSTING us, and thank you for providing 10 years of OUTSTANDING service to the citizens of Saskatoon and Saskatchewan! They continue to be one of the best-rated moving companies in the province of Saskatchewan. 

Ray's Moving & Storage Have Been Your Trusted Saskatoon Movers and Storage Pros For Over 10 years!


When the Trusted Saskatoon team gives a business the 'Thumbs Up' it really means something!! So continue to use and recommend TrustedSaskatoon.com to FIND GREAT LOCAL BUSINESSES YOU CAN TRUST like Ray’s Moving & Storage!



Trusted Saskatoon was founded on the principle that great local businesses deserve the promotion. We know they are out there, we have found many already, and we work hard to find more. Please help us by nominating your favourite Saskatoon businesses here.

JOB Heating & Air Conditioning Trusted Saskatoon Furnace, A/C and Plumbing Pros For 10 Years

In this series of articles, we are shining a spotlight on the businesses that have been with us since we launched in 2011. We want to thank them for TRUSTING our team, and we are recognizing each of them individually for providing 10 years of OUTSTANDING service to the public of Saskatoon and surrounding areas! In this article, we celebrate and recognize Jeff and the team at JOB Heating & Air Conditioning - Trusted Saskatoon Furnace, A/C, and Saskatoon Plumbing Pros!

We are pleased to celebrate JOB Heating & Air Conditioning who have been a Trusted Saskatoon partner for over 10 years!

The JOB Heating & Air Conditioning team is well known for the air conditioning, furnace, and plumbing work they do for both residential and commercial customers. Jeff Bolton, worked up from employee to partner and he is now the trusted face of the company which currently has six employees. Jeff has been in the HVAC and Plumbing industry since 1989. With this many years of plumbing and heating expertise under his belt, he has a clear vision and commitment to always putting the customer and his community first. Spending many years as a volunteer, serving the community's greatest needs has given Jeff the right balance of drive and determination to always do the right thing. He has a really big heart and is dedicated to always putting the customer's needs first, he prides himself on JOB’s record of integrity, honesty, and service, and he takes being trusted very seriously.

As Jeff would say…”I do what I say, and say what I do!”

“One of Jeff’s biggest challenges over the years has been competing with kijiji’s plumbers and other HVAC companies that don’t abide by reasonable industry standards or even properly insure or register their businesses. Companies that are often run by folks that over promise and under deliver, they often undercut on price to get the job and end up not delivering on the service. Many try to make it up by high pressure sales on work or products the customer may not need. This is the total opposite of how Jeff and his team operates and as someone who was ripped off by an unscrupulous company myself I am wary. I am happy to say that I have used JOB personally several times over the last 10 years and the experience is always stellar."
- Sara Wheelwright, Trusted Founder

The JOB Heating & Air team also prides itself on being recognized as a leader in water heating system technology for new in-floor and boiler installations in Saskatoon. Jeff is passionate about what he does and his enthusiasm is infectious. What you see truly is what you get with Jeff, he is authentic and cares deeply about always leaving a good impression with clients and it is obvious that he values and supports his team, that’s why he wanted to create a business where people love to work! 

When asked about what drives Jeff, he explains his mantra around the shop is.

 “We do every job as if it was our own mother’s house. We treat each other (my coworkers) with respect and dignity and that just becomes the way that we treat everyone, especially our customers.” 

A great example of why JOB Heating & Air Conditioning has been a 10 Year Trusted Saskatoon Partner.

Remember JOB... because they are always striving to live up to their tagline... "Your Comfort is Our Concern!"

Thank you for TRUSTING us, Jeff, and your team, and thank you for providing 10 years of AMAZING service to the people of Saskatoon! In the last 10 years, JOB has been re-checked, re-verified and mystery shopped, and each time they pass with flying colours. They continue to be one of the best heating, air-conditioning, and plumbing shops in Saskatoon and area and have always upheld our 5 TRUSTED GUARANTEES of service for their 10 YEARS as Trusted Saskatoon Partners.

JOB Heating & Air Conditioning have been given the thumbs up as Trusted Saskatoon A/C, Furnace 

And As Trusted Saskatoon Plumbers For Over 10 years!


When the Trusted Saskatoon team gives a business the 'Thumbs Up' it really means something!! So continue to use and recommend TrustedSaskatoon.com to FIND GREAT LOCAL BUSINESSES YOU CAN TRUST like JOB Heating & Air Conditioning!


Trusted Saskatoon was founded on the principle that great local businesses deserve the 
promotion. We know they are out there, we have found many already, and we work hard to find more. Please help us by nominating your favourite Saskatoon businesses here.


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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

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