Trusted Tips and Resources

Trusted Tips & Resources

Bateman Jewellers, Your Trusted Saskatoon Jewellery Expert, Passes a Mystery Shop with Flying Colours

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising company, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.


Why Choose a Business On the Trusted Saskatoon Directory?

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you!

The Trusted Saskatoon team is thrilled to reveal the Bateman Jewellers Mystery Shop Report!


Bateman Jewellers are Trusted Saskatoon jewellery experts! Did you know that they are the oldest independent jewellery store in Saskatoon? Bateman Jewellers maintain that the relationship with their clients is very important to them. In their latest Saskatoon jewellery tip, they share all the gemstone options for engagement rings BEYOND just a diamond. 


MYSTERY SHOP CHECKLIST:

1. How was the greeting/ welcome/ call answered? Very pleasant and friendly.


2. Appearance of the store/staff and showroom? Nice and bright, organized and clean.


3. Product/industry knowledge of staff? Excellent! Cam knew exactly what he was looking for, he was very efficient and quick and even taught me a few things.


4. Overall experience 1-10. 10


5. Would you return as a customer/ recommend them to close friends? Absolutely and already have!!


6. Did anyone stand out as exceptional? If so who? Why? I only dealt with Cam and he was very knowledgeable, fast, very personable and friendly.


TRUSTED GUARANTEES

1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

Please share any other comments relating to your experience with the company.

"I made an appointment with Cam because I was interested in selling some gold. My mom had a lot of jewellery and I really didn't know what was real and what was fake. I was a little apprehensive about going in because you just never know if they will tell you the truth and give you the money you really should be getting. Cam put all my fears to rest. It was such a great experience that I have already told friends and family to go through their jewellery and take it in. 

I would have NO issues with going back again. In fact, as soon as I got home I was on the hunt for more jewellery kicking around that we don't want. He even taught me a few lessons on what to look for if you are unsure if an item is real or not. I had a lot of fun!"


WHAT A GREAT MYSTERY SHOP!!! Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.comFind Bateman Jewellers on 2nd Ave South or online at http://www.batemanjewellers.com, they are your Trusted SASKATOON JEWELLERS!

'Your Jewellery Is A Lifetime Investment... Buy It From A Lifetime Friend'

Bateman Jewellers is a Trusted Saskatoon Jewellery Store 


Trusted Saskatoon Jewellers at Batemans share a Tip about Hand Sanitizer Effect On Jewellery

Bateman Jewellers are Trusted Saskatoon jewellery experts! Did you know that they are the oldest independent jewellery store in Saskatoon?  Bateman Jewellers maintain that the relationship with their clients is very important to them, and Trusted Saskatoon is sure you have heard Cam say in his well-known radio ads 

'Your jewellery is a lifetime investment; Buy it from a lifetime friend. ' 

What Does Hand Sanitizer Do to Our Jewellery?


In the past few weeks, you've probably increased your use of hand sanitizer and other soaps due to the global spread of Coronavirus (COVID-19 for short). But while all of those disinfecting agents are protecting you, they might be hurting something else—your jewellery.


In Batemans latest jewellery tip they share an article from JCK Online - a North American Jewellery Industry website. 




On the best days, many of us are germaphobes. My obsession with keeping germs at bay went into overdrive when I became a mom, and then throw in a pandemic, and I’m considering fashioning myself a hand sanitizer holster. Oh yeah, I’d wear it.
Years ago when I worked in retail, even then I had a small bottle of hand sanitizer close at hand. I remember being told that too much could eat away at the rhodium plating on my ring (I had a white gold wedding set at that time). Still, a quick rub here and there kept my hands feeling clean, and, though my ring definitely bled yellow over time, it’s hard to know if that was the reason why—or if it was just general wear and tear.


Currently, constant hand-washing and sanitizing isn’t just for peace of mind; it’s highly recommended. I don’t even want to write the word COVID-19—I swear it echoes in my dreams. But it’s keeping us prudently cleaning our hands, and in turn, cleaning our jewelry, too—at least, the pieces we wear on our fingers.
Let me please preface this by saying that yes, you should absolutely positively wash wash wash, spray spray spray, scrub scrub scrub—whatever keeps your hands clean. Jewelry is precious, that is true, but your health is all the more so.
However, given that I’m sporting a newly redesigned wedding ring, I can’t help but wonder what I might be doing to it with my constant use of chemicals. Am I causing damage?

I always take my ring off to shower, lotion, make meatballs—you get it. Not trying to gunk up the jewels here! But I almost never take it off to wash my hands, and certainly not to sanitize. I’m betting most wearers are the same.
I spoke with Shan Aithal, a metallurgist at Stuller, to get the dirt (pardon the pun) on keeping hands—and rings—clean. 

“To my knowledge, hand sanitizers are not capable of removing tough, albeit thin, rhodium that’s on a piece of jewelry,” says Aithal. “Hand sanitizers come in two varieties: alcohol-based and non–alcohol-based. The ones with alcohol are benign to jewelry items as alcohol is the main germ-killing ingredient. However, non–alcohol-based ones typically use chlorine-based compounds as germicides. These chlorine compounds could react with water and release free chlorine. Free chlorine radical is very reactive and could cause tarnishing of jewelry, especially if it is made of sterling silver. Also, halogens are known to cause stress corrosion cracking in low karat golds, in particular, nickel white golds.”

It is worth noting, in this case, that the CDC recommends using alcohol-based hand sanitizers with at least 60% alcohol content. As long as you’re doing that, your metal will probably stay in great shape.
Soaps, according to Aithal, are a different story. “Soaps can contain abrasives, like Lava or that orange goo dispensed near hand-washing stations, that could damage the surface of jewelry and cause rhodium to be worn away.”

What about diamonds and sapphires? 


It won’t damage them but can leave a filmy residue on the stones over time, dulling the sparkle. But it’s not permanent, and nothing a quick soak in an ultrasonic can’t fix.


“If anything, people should be cleaning their jewelry more,” says Susi Smither, founder of The Rock Hound. “Think of all that horrid buildup of crud under rings and behind the setting of claw-set earrings. Hand sanitizer kills the baddies then evaporates fast—this shouldn’t have any detrimental effects on your gemstones, even materials such as gemstones and pearls. If you’re worried, at the end of the day give them a rinse and dry when you get home.”


Peggy Grosz, senior vice president at Assael, suggests erring more on the side of caution when it comes to pearls. 

“Sanitized skin should not come into contact with your pearls until completely dry and evaporate—wait about five minutes before putting on your pearls,” says Grosz. “As with perfumes and hairspray, the alcohol in the hand sanitizer can change the surface of the pearl, the two noticeable differences being a loss of lustre and a change in colour—white pearls, for example, will become yellowed if repeatedly exposed to such chemicals. Pearl rings should be removed when applying hand sanitizer, but because they have a mounting which separates them from direct contact with the chemicals, it is safe to put rings back on after a few minutes.”

Bottom line? Most, if not all, jewellery will be just fine, lovers of Georgian and early Victorian pieces should  take special care as water can get into rings with closed-back mountings and affect the appearance of the stones. Also, locket rings or any ring that has a photo of some other decoration under glass should not be washed with water.

But of course, sometimes the simplest advice is the best. When in doubt, it is always better to take your rings off before washing your hands.!


 If you are resting your rings on the sink while you scrub, please be sure the drain is closed, okay


Bateman Jewellers is a Trusted Saskatoon Jewellery Store 




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