Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Mystery Shop of HomeQuarter Coffeehouse & Bakery

In the Trusted Saskatoon community, we all have our parts to play to ensure we maintain the standards and high level of integrity we promote. To ensure that our partners are upholding these guarantees, we have a MYSTERY SHOPPER PROGRAM, where we ask people in Saskatoon to share their experience by filling out a report to tell us about their experience with a Trusted Saskatoon Partner! Our latest business to be mystery shopped was HomeQuarter Coffeehouse & Bakery Trusted Saskatoon Caterer & Bakery. This particular mystery shop was conducted by twin 11year olds Eden & Esmé who took the mission very seriously! Enjoy! 

HomeQuarter Coffeehouse & Bakery Mystery Shop


TRUSTED PARTNER: HomeQuarter



Name of Shoppers: Eden & Esmé T- Aged 11yrs 

MYSTERY SHOP CHECKLIST

  • How was the greeting/ welcome/ call answered? The man at the counter was very nice and helpful

  • Product/industry knowledge of staff? The offered Mom lots of different coffee options, she likes coffee and said it was really good coffee.  

  • If a quote is required is the quote well laid out/ clear? All the prices were on the menu board above the counter

  • Did they ask where you found them? No

  • Was the place well presented? clean and tidy? The cafe is very nice inside - they have lots of glass and many different places to sit. There is a place for little kids to play, booths to sit in and even an upstairs part which was more private.  They also had lots of places to plug in our chargers so we could use our phone and they had free wifi. It was very clean.

  • Overall experience 1-10.  9.5

  • Would you return as a customer/ recommend them to close friends? Yes,  we have been back and want to go again as there are lots of nice things in the bakery cabinet we would like to try. 

  • Did anyone stand out as exceptional? If so who? Why – The person that makes the cakes and pastries as they are very very good and the man that made Mom's coffee and our chai lattes is very talented at making nice patterns on top of the drinks. Our Step-Dad tries to do them at home but don't look as nice as the ones at HomeQuarter.  



Refer to the Trusted Guarantees-  Did they live up to expectations? 


TRUSTED GUARANTEES 

  1. Provide the service and quality promised. - YES
  2. Complete the job on time. – YES
  3. Charge the price quoted with NO surprises- YES
  4. Communicate honestly and be responsive to customer needs- YES
  5. Resolve any issues with customer satisfaction in mind – Nothing went wrong 


Please share any other comments relating to your experience with the company. 


"The scone, the cinnamon bun and Mom's sandwhich were all very tasty - the cinnamon bun was the best though, it was perfect. The Chai Latte was the 2nd best we have ever had. My Mom asked what the best was and we told her it was from a little place inside the Farmers Market a while ago . Mom started laughing because this was the place that used to be inside the Farmers  Market - so really they have done the 1st and 2nd best chai lattes ever! 





HomeQuarter also offer catering - based on what you have tasted would you like HomeQuarter to cater an event for you?  


If we had a birthday party that was catered or if we could order from HomeQuarter on Health Hunger at school we would be really excited! We are sure the catering is as good as the food and drink we have had. They are very good at everything they do.  

Congratulation Lee, Grace and the team at HomeQuarter! and you have proved once more that you deserve the PROMOTION, ENDORSEMENT and KUDOS that we love to heap upon you. Great Saskatoon and area businesses like yours deserve the promotion 

MOST importantly the public in Saskatoon can feel confident that when they choose a Trusted business from The Saskatoon Directory of experts they will be glad they did!! No risk..no stress...just Trusted businesses at their fingertips waiting to serve them! 


Trusted Saskatoon Mystery Shop -Wiseguys Mattress

Saskatoon businesses sign annual contracts with the Trusted team once they pass the verification process. That is when they become Trusted Saskatoon Partners. In the Trusted Saskatoon community, we all have our parts to play to ensure the community maintains the standards and high level of integrity we promote. To ensure that our partners are upholding these guarantees, we monitor the partners on an ongoing basis and we also have a MYSTERY SHOPPER PROGRAM. This is where we ask normal everyday people to share their experiences with Trusted partners by filling out a report! Our latest business to be mystery shopped was Wiseguys Mattresses a Trusted Saskatoon Mattress and Furniture store. Enjoy! 

Wiseguys Mattresses Mystery Shop.


TRUSTED PARTNER: Wiseguys Mattresses.

Date: Aug 24th, 2019
Name of Shopper: Kim 

MYSTERY SHOP CHECKLIST

  • How was the greeting/ welcome/ call answered? A big smile and a hello from the lady at the desk
  • Product/industry knowledge of staff? She was very knowledgeable, made sure to ask exactly what we were looking for and took us to 4 different options of beds 
  • If a quote is required is the quote well laid out/ clear? It was 100% clear and was on the beds, she confirmed the prices and we chose the best option.
  • Did they ask where you found them? No
  • Overall experience 1-10.  10
  • Would you return as a customer/ recommend them to close friends? Yes I would
  • Did anyone stand out as exceptional? If so who? Why – The lady in the store was very nice and helped us carry the bed, box spring to our truck.

Refer to the Trusted Guarantees and give an overall mark on each. 


TRUSTED GUARANTEES 

  1. Provide the service and quality promised. - YES
  2. Complete the job on time. – YES
  3. Charge the price quoted with NO surprises- YES
  4. Communicate honestly and be responsive to customer needs- YES
  5. Resolve any issues with customer satisfaction in mind – No issues to resolve 











Please share any other comments relating to your experience with the company. 


"I was very impressed that the lady in the store said we could try the mattress at home and if our daughter didnt like it for ANY reason that we could return for another option with no questions asked. The prices were very reasonable and there were so many great option in our price range ( under $1000 for a double bed) . I saw lots of thank you cards on the wall from customers and I can understand why! It's clear that Wiseguys is a Trusted Saskatooon company ! 



Congratulation Mark and the team at Wiseguys, you have proved once more that you deserve the PROMOTION, ENDORSEMENT and KUDOS that we love to heap upon you. Great Saskatoon and area businesses like yours  deserve the promotion 

MOST importantly the public in Saskatoon can feel confident that when they choose a Trusted business from The Saskatoon Directory of experts they will be glad they did!! No risk..no stress..just Trusted businesses at their fingertips waiting to serve them! 





Wiseguys are Trusted Saskatoon Mattress and furniture store 


Trusted Saskatoon Real Estate Agent Kari Calder Supports Camp Easter Seals

The decision to purchase your home is one of the most important decisions you will ever make, and will also be one of your largest investments. Done right, it can also be one of the most exciting and fulfilling times in your life! Kari Calder a Saskatoon Realtor with Century 21 Fusion is there to help you through the process, and provide you and your family with the peace of mind that comes with knowing that you have a realtor working with your best interests in mind.  Kari Calder is a Trusted Saskatoon Realtor

Kari Calder Supports Camp Easter Seals

As a real estate agent in Saskatoon, Kari Calder can proudly say that she donates a portion of each and every sale to send kids to Camp Easter Seals. Easter Seals has been supported by Century 21 since 1979...well before Kari became a REALTOR® in Saskatoon! She has always been a proud supporter since becoming a Saskatoon REALTOR® in 2007 but since having a child of her own in 2014 she has stepped up her contributions.


To date, Century 21 REALTORS across Canada have raised approximately $12 Million to send kids to camp. In 2018 they had an astounding year and raised over $704,000 for Easter Seals through the C21 Kids to Camp Program: enough to enable over 330 kids who are living with disabilities to enjoy and benefit from the transformative experience of a lifetime at an Easter Seals summer camp in 2019.
As Tomany likely are unaware, we have an amazing spot in Watrous for local kids. Kari had the pleasure of visiting here in previous years and was blown away by the facility but also by the kids she met and all of the loving souls who work here and dedicate their time and energy to such a rewarding place. Century 21 agents from across Saskatchewan dedicate time each year to do a “camp clean up” before the season begins.

As a national company, Century 21 is a long standing partner and donor. Each year they have a variety of fundraisers including golf tournaments and events to help raise money to send kids living with disabilities to Easter Seals’ accessible summer camps across the country so that they can have fun, learn new skills, cultivate lifelong friends, and develop their confidence and abilities.

In 2018 our local Century 21 brokerage in Saskatoon was #3 in Canada and #7 in North America for funds raised. Amazingly, Century 21 Saskatoon was right behind Regina who held the #2 spot for Century 21 Canada with money raised.
Each home sold by Kari and each buyer represented by Kari in purchasing a home in Saskatoon (and surrounding communities) allows her to donate to this great cause and she has personally been raising above and beyond the amount to be recognized as a “Golden Heart” with the company. She can’t do this without her loyal Saskatoon real estate clients and those who refer their friends and family to her. So she wants to say thank you...we know the kids thank you as well!

Please consider Kari as your Trusted Saskatoon REALTOR® with a golden heart when it comes time for your or your family’s next real estate needs.

Kari Calder is one Saskatoon's top Century 21 Fusion real estate agents. Kari can assist with all of your Saskatoon buying and selling real estate needs and she is a TRUSTED SASKATOON REALTOR

 

Kari Calder

Saskatoon Real Estate Agent

Century 21 Fusion

kari@saskatoonrealestate.net


Furbaby Pet Care Are Your Trusted Saskatoon Pet sitters, Pet walkers and Pet Massage Specialists.

The Trusted Saskatoon team and community are thrilled to welcome Furbaby Pet Care in Saskatoon, SK to the Saskatoon Directory of excellence in our Saskatoon Pets and Vets Category. Their team is dedicated to giving you peace of mind with the highest level of care for your pets. Their knowledgeable, experienced and professional staff will meet with your family to ensure your pet care needs are understood and every detail is covered! Furbaby Pet Care Are Your Trusted Saskatoon Pet sitters, Pet walkers and Pet Massage Specialists.  


Furbaby Pet Care Guarantees Less Stress For  Your Pet. 


When you leave your pet with Jocelyn and the Furbaby Pet Care Team,  you can be sure that they are in good hands and a safe environment. 

Fido Benefits from Massage Just Like You 

Want to offer your animal the ultimate care? Just as with humans, a pet massage can improve your-four-legged friends' circulation, reduce muscle fatigue, remove toxins and maintain flexibility. It also helps condition his coat, as massage moves the skin’s natural oils through his fur. The founder of Furbaby's,  Jocelyn is a Certified Canine Massage Therapist and she will come to your home, where your pet is most comfortable. Jocelyn is not only a dog lover but a professional dedicated to her career. Growing up with dogs, spending time on a farm and having years of experience with animals who have a range of needs gave her the drive and the know-how to create a business that incorporates holistic pet care practices. She is also a Certified Professional Pet Sitter (CPPS) and has numerous other pet education courses, but her real talent is her connection with your furbabies!


Don't take it from us - read what Furbaby's Clients had to say when we surveyed many of them as part of the Trusted Saskatoon verification process - EVERY single person we spoke to gave them 10/10 on all counts! 


Furbaby Pet Care is a wonderful pet sitting service and I can't possibly say enough wonderful things about this business Jocelyn is an amazing person, she is easy to talk to, beyond accommodating and obviously loves and adores the pets she looks after. I have used her services on more than one occasion and she has always been there to help me with anything that my pets require or need. She updated me with lots of pictures always making sure I felt my pet was in great hands. I could not have asked for a better experience/ 10/10   - Amanda Marie Isnor, Saskatoon


I believe Furbaby spend quality time with my dog and that they have gotten to know her and appreciate her for her own unique personality. They treat her like an extension of their own family and have gone out of their way offering to help get her to our vet for us while we were at work. They come to our home to help us save time, or to just take her out during the day. I love that they send pictures of her at the dog park playing with other pets they are caring for and even just getting some cuddles. It gives us peace of mind knowing she feels at home and is well taken care of when we are away. I would recommend Furbaby without hesitation.  Lindsay Fuchs, Saskatoon



Furbaby Pet Care Services Include: 

'Less Stress For You AND Your Pets!'

Furbaby Pet Care Are Your Trusted Saskatoon Pet sitters, Pet walkers and Pet Massage Specialists.  

Trusted Saskatoon Homebuilder Westbow Construction Featured in Clark's Crossing Gazette

Westbow Construction is committed to providing great service, excellent communication and the best quality home for you and your family. Westbow Construction is a Trusted Saskatoon and Area Home Builder. In their latest article they share a 2019 Clarks Gazette Article that they were featured in.   


Westbow homes provide plenty of style and comfort.


Home buyers looking for quality craftsmanship, unique design, and ease of life will notbe disappointed in the latest offerings from Westbow.

Horizon in Warman and Montgomery Place in Saskatoon are simply all about options, freedom, and comfort with floor plans suited for every walk of life, including busy professionals, downsizing couples, and young families alike.

Quality, comfort, convenience and unique designs are key components to the Horizon and Montgomery Place experience.

Comfort and technology at your fingertips 

Imagine owning a home that is modern, bright, and comes with zero yard maintenance (including snow shovelling in winter!). Plus,

for a limited time, your new home comes with a new Smart Home System that controls climate, lighting and appliances in 10 zones throughout your home by voice or through an app downloaded to your phone.

Style and function comes first in every room Horizon and Montgomery Place homes feature open concept main floors that come complete with:

  • • cozy gas fireplace
  • • kitchen with soft close cabinets
  • • quartz countertops
  • • rich accents on the island, mantel and shelving.

Gourmet kitchens include:

  • • large islands
  • • subway tile backsplash
  • • pantry
  • • stainless-steel appliance options

There are three floor plans at each development to choose from with a variety of unique features to fit your lifestyle.

Both the Horizon and Montgomery Place developments have units that range from 1,446 to 1,777 sq.ft. and come with 9 ft. ceilings, 3 bedrooms,3 bathrooms and a secondfloor laundry. The master bedrooms are large with stunning ensuites featuring dual sinks, quartz countertops, soaker tubs, and tile and glass showers with a walk-in closet. Each basement is open to develop and has 8 ft. ceilings with a large window and roughed in 3-piece bathroom. Units come with a double attached garage, a covered patio, and a fully fenced and landscaped backyard.

To see what makes Westbow’s Horizon and Montgomery Place homes so exciting, see the video here:


Locations that work for every lifestyle Montgomery Place is Saskatoon’s newest town home development located near most amenities, schools, and parks. Strategically located with easy access to Circle Drive in the Montgomery neighbourhood, this modern, bright complex offers two floor plans with a variety of unique features to fit your lifestyle.

The Horizon in Warman is close to the Legends Golf Club, middle and elementary schools, restaurants, medical and dental clinics, grocery and other retail stores, and the Legends Centre recreation complex.

Caring and supporting its communities Since 1977, Westbow has been building homes and fulfilling dreams across Western Canada. The company brought its expertise and unparalleled designs to Saskatchewan seven years ago . Since that time, Westbow has sold out numerous homes and projects in Warman and Saskatoon and plans to be one of the largest builders in the province for years to come.


Owned and operated by the Westeringh family, Westbow believes in giving back to the communities. Justin Westeringh, a partner in Westbow, lives in Warman with his family and actively volunteers his time and expertise with various groups and sports teams in the community.

Finding your perfect Westbow home is easy!

Westbow is proud to work alongside multi-award winning Trusted Saskatoon Realtor© Marla Janzen of Century 21 Fusion. She has worked with Westbow – also a Trusted Saskatoon member in the Home builder category – since the company began developments in Saskatchewan seven years ago. Marla is the exclusive Realtor© for Westbow and can be found online at www.marlajanzen.com and you can access Marla's Trusted Saskatoon realtor listing here  www.trustedsaskatoon.com/listing.aspx?lid=22.


Read the Clark's Crossing Gazette Westbow article in full here 

Westbow Construction - Quality For Generations

Every design, layout, and plan is well thought out to ensure that it works well for your lifestyle. Whether you are a first time home buyer, young family or downsizer, Westbow Construction has a home that would work for you! At Westbow they take pride in ensuring that their clients are purchasing affordable homes but not sacrificing quality, functionality or finishing touches. They have been in business since 1977 and easy to understand why after speaking to their clients.  


Current Westbow Developments include:

Click on more info for showhome locations and hours. 

'Westbow Homes - Quality for Generations'

Westbow Construction is a Trusted Saskatoon and Area Home Builder


 

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129 21st St E #400
Saskatoon, SK   S7K 0B2
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