Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Roofer Scott Roofing Mystery Shop!

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory,  advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. 


Why Choose a Business On the Trusted Saskatoon Directory? 

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses who we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team are thrilled to share our latest mystery shop report about Scott Roofing! 

Mystery Shop Scott Roofing 


Name of Shopper: Brett B


1. How was the greeting/welcome/call answered?

Promptly and professionally. I had someone booked for an inspection and quote within minutes.

2. Product industry knowledge of staff?

Scott had multiple samples available and was able to source my roof needs without delay. 

4. If a quote is required is it well laid out / clear?

Yes, it was delivered quickly and the information on the quote was clear.


5. Did they ask where you found them?

Yes


 

6. Overall experience 1-10

10 out of 10


7. Would you return/recommend?

Yes.


8. Did anyone stand out as exceptional?

Yes, Scott.


9. If you made a purchase or booked a job, how was the process?

 See below


Did they uphold the 5 Trusted Guarantees? 

  1. Provide the service and quality promised -  Yes
  2. Complete the job on time - yes
  3. Change the price quoted with no surprises - yes
  4. Communicate.honestly and be responsive to customer needs - yes
  5. Resolve any issues with customer satisfaction in mind - yes



Please share any other comments relating to your experience with the company. 


 "This was an interesting test for Scott Roofing because of some strange circumstances which they handled very well.The roofing material loader (a 3rd party company - not Scott Roofing) - fell through my roof when delivering. Honest accident. They had a repair person there in minutes and properly fixed an entire side of the roof, actually adding value to my home. They let me know of the problem right away and did not try to hide it. There was no cost to me and they made sure I was happy with the work. "
"They finished the roofing just before a very powerful windstorm. I found a roofing nail on my deck not long after and wondered how many might be scattered on the lawn or neighbours lawn. Because the work happened while my family was on vacation, I didn’t want to mow my lawn, now very long due to vacation absence (ie shoot nails around) or have my kids play in the yard for fear of injury and therefore potential litigation. They agreed at no extra cost to come and do a second round of cleanup with a magnet. They did, and everything has been clear; my neighbours said they asked them if they could go over their yards too just in case."
"Scott Roofing’s quote came in 10-12% under 3 other companies that I contacted." 

CONGRATULATIONS on a successful mystery shop Scott and the team at Scott Roofing a Trusted Saskatoon Roofer! As roofing is one of the least Trusted categories out there, we are thrilled to have such amazing roofers like Scott Roofing on Saskatoons directory of excellence!.

Honest, Dependable, Hardworking

Customer satisfaction is their top priority. 

Contact Scott today for a free quote for all your roofing needs. 


Scott Roofing is a Trusted Saskatoon Roofer.



Trusted Saskatoon welcomes Scott Roofing as a Trusted Saskatoon Roofer

The Trusted Saskatoon Directory Team are thrilled to brag about our latest Saskatoon partner in our Saskatoon Contractors, Exteriors & Roofers category. We would like to welcome and introduce you to Scott Roofing a Trusted Saskatoon Roofer. 


Scott Roofing has years of experience in the Saskatoon roofing industry and they are the first roofing choice for many of Saskatoon's top contractors. Their extensive roofing experience, skills and knowledge have proven them to be a trustworthy business and a reliable roofing contractor for both builders and homeowners who value friendly service and honest advice. 

Scott Landru and his team at Scott Roofing have an impeccable reputation for high-quality, clean work and they believe that relationships really matter.


As part of the unique Trusted Saskatoon verification process, we contacted a long list of Scott Roofing clients. These included both residential and commercial roofing clients,  to hear their opinion about the quality of workmanship and service Scott and his team provide. 

Wow,  we were impressed! Mostvof those surveyed rated them 10/10! Below we share some of their client's experiences, comments and real reviews!  


 "Scott is just the best, there’s nothing else you need to know. "Robin Geortz, Saskatoon

"We have used Scott Roofing for two projects in the last twelve months. First we had our detached garage reshingled and then our home. I have to say that we have been VERY pleased with the service and workmanship. They have many years of experience and it truly shows in the care and attention they take. I would highly recommend Scott Roofing to anyone looking for great service and quality workmanship at competitive pricing." Sherry, Saskatoon

 
One of their clients wrote about their experience in a Google review that we found whilst doing our due diligence and checking Scott Roofings online reputation. We wanted to share,  as it includes a word of warning about what happens if you are unfortunate enough to have an experience with disreputable roofers. 

" I was not fortunate enough to have Scott Roofing replace my roof, I had the experience of using a less reputable company last year.
Today, however, a crew from Scott Roofing was diligently working across the street from my house. On my way home one of the team stopped me and asked to speak with me. He pointed out a potentially serious mistake in the work done to my roof that I wouldn't have been able to identify myself. He asked if it would be okay for him to quickly hop onto my roof and fix the issue because as a professional it was painful for him to see a homeowner with such obvious deficiencies left behind.
To me, this is the measure of true character in a person and a company. How does someone treat you when you have nothing to offer them? When there is no personal benefit to helping you out, how do they react? Every company will talk highly of their service and quality of work, today Scott Roofing skipped the talk and showed their integrity in their actions.
Today, however, a crew from Scott Roofing was diligently working across the street from my house. On my way home one of the team stopped me and asked to speak with me. He pointed out a potentially serious mistake in the work done to my roof that I wouldn't have been able to identify myself. He asked if it would be okay for him to quickly hop onto my roof and fix the issue, because as a professional it was painful for him to see a home owner with such obvious deficiencies left behind
    

To me, this is the measure of true character in a person and a company. How does someone treat you when you have nothing to offer them? When there is no personal benefit to helping you out, how do they react? Every company will talk highly of their service and quality of work, today Scott Roofing skipped the talk and showed their integrity in their actions.
These are the actions of the only roofing company I will use from now on, and the only company I'll be willing to recommend to friends and family."  Scott Jamison, Saskatoon

This is exactly the reason Trusted Saskatoon directory was created in the first place!! 


Trusted Saskatoon warmly welcomes Scott and his team to the Saskatoon directory of excellence, Scott Roofing is a Trusted Saskatoon Roofer and we are proud to give them the thumbs up!

   

Trusted Saskatoon Roofers 3'n1 Construction share a testimonial from very happy customers

FRIENDLY, SINCERE AND HONEST ..DONE BY THE BOOK ..that's what it says on the card of Ken Eade ...the owner of 3'n 1 construction Saskatoon roofers and this truly is the philosophy he lives and does business by!

Be assured that when you call Ken you are getting a SASKATOON CONTRACTOR and a SASKATOON ROOFER who you will amaze you with their customer service and integrity ..in fact, we are pretty sure that 3'n1 Construction will be a name you will pass on to all your friends in the future too!

3'n1 Construction shares a testimonial

                                        


"I hope you and the crew managed to get some much-deserved R&R on the weekend. John and I spent a lot of Saturday outside admiring the new shingles from a variety of angles around the house. You guys did a beautiful job! Then when the rain came later Saturday afternoon, we decided it would be a good test for leaks. So far, so good, which is no surprise I’m sure!

We wanted to write to tell you how impressed we were with the job as well as the process and the cleanup, and we are very much looking forward to working with you again. Later this summer, once we’ve had a chance to check outdoor colours at Creative Doors, we’ll be in touch to see how things look for you in the fall (maybe I should have used the word ‘autumn’!

In the meantime, stay safe!"

Anita & John


Thank you Anita and John for taking the time to share your experience and thanks to 3'n1 Construction for truly showing they deserve their Trusted status!


When we give the Thumbs up to a business IT MEANS something! They are Trusted Saskatoon Roofers!


 


Trusted Saskatoon Roofers 3'n1 Construction article about the importance of trust

FRIENDLY, SINCERE AND HONEST ..DONE BY THE BOOK ..that's what it says on the card of Ken Eade ...the owner of 3'n 1 construction Saskatoon roofers and this truly is the philosophy he lives and does business by...

Be assured that when you call Ken you are getting a SASKATOON CONTRACTOR and a SASKATOON ROOFER who you will amaze you with their customer service and integrity ..in fact, we are pretty sure that 3'n1 Construction will be a name you will pass on to all your friends in the future too!

 

Here they share an article on the importance of trust:

 

 

They are your Trusted Saskatoon Roofers!

Trusted Saskatoon Roofers and Exterior Experts share a tip on snow removal from roofs


Trusted Saskatoon Roofers  and Saskatoon exterior experts! 

Here they share a tip on snow removal from roofs:

Saskatoon weather can seem a bit unpredictable. One minute it’s sunshine and warm weather. Next thing you know we’re hit with a snowstorm. Don’t let the occasional spring-like day fool you — we are still in the middle of winter. And when you consider that insurance claims for damages related to winter storms can run into the thousands, knowing how to deal with ice and snow on your roof is just smart.

 

                                  Let’s hope this never happens in Saskatoon!!

 

Enough snow on the wrong roof could cause it to collapse. The funny thing is that you want your roof to have snow. If the snow doesn’t melt, your attic insulation is doing its job. But if there’s too much snow and ice the roof can collapse.

Roofers can still shingle and install eavestroughs in the winter, we would clean off the snow (hey you get a free snow removal!) and then continue to install a new roof and eavestroughs! This is a great way to avoid any leaks that may occur in the spring.



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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
129 21st St E #400
Saskatoon, SK   S7K 0B2
Ph: 306.244.4150

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