Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Hot Tub experts at Backyard Living Center Answer FAQs! Part 4

Backyard Living Center is a locally owned and operated Saskatoon hot tub storeThey offer an exclusive line of high-quality Canadian-built hot tubs that are perfectly suited to the Saskatchewan climate. With a variety of design choices, they have a spa that will suit every lifestyle! Service means everything to owners Sheryl and Matthew! Whether it's finding the perfect spa, hot tub servicing or repair, water testing, or helping find or deliver parts for your hot tub, they're here to help.  In this Saskatoon hot tub tip, we continue the series of experts answering all your FAQs about hot tubs. 

Backyard Living Center Is Your Trusted Saskatoon Hot Tub Store!

FAQs About Hot Tubs Answered By Backyard Living Center - Part 4

How easy is it to service all areas of the spa?


H2O Spas are manufactured with motors and electronics located inside the front of the spa. This makes it very easy to access all of the equipment during regular maintenance. Some spas have motors housed on more than one side of the spa which makes it very difficult to position the spa against a wall or on a deck. Never purchase blindly, always insist on seeing the area where the equipment is housed it will tell you a lot about the quality of construction. Because we manufacture all H2O Spas with a dedicated structural frame, we are able to assemble our product in a modular style. This means that if there are any maintenance issues or need for repair, the hot tub is completely accessible from all sides.


Does the plumbing vibrate?

It is widely quoted that only full urethane foam insulation can restrict the movement of the plumbing lines in traditional spas, therefore, preventing any vibration in the plumbing. An H2O Spa is not your traditional spa. The development of highly efficient and balanced water delivery systems has eliminated plumbing vibration and movement. As an additional measure, in an H2O spa, the weight of water within the plumbing lines is supported by custom supports built into the fibreglass shell.

Are all Hot Tub Warranties the same?

NO, not all spa warranties are the same. At H2O Spas we go to great lengths to separate ourselves from the competition. We work closely with our dealer network to ensure that we are not associated with exaggerated product claims that can lead to future ambiguity. Not all warranties are genuine in their intention, read them carefully.

What is the Best Location for my Hot Tub?

Location, location, location. Always make sure that your hot tub is located as close to the house as possible. It has to be convenient, especially when using the hot tub during our Saskatchewan winters. If you intend on using your hot tub frequently, then close to the house makes sense; protection from the weather while accessing the hot tub is essential.

Is it Difficult to Maintain a Hot Tub?

It is very easy to maintain your hot tub.
  • The first task is to make sure your spa is visually clean. That means that you have cleaned the acrylic surface. This can be achieved by simply wiping the acrylic surface with a clean cloth and no detergents or cleaning liquids other than those designed specifically for the purpose. The acrylic surface will not withstand abuse with harsh chemicals or toxic cleaners.

  • Do not use any chemicals on the cabinet, acrylic surface or on equipment.

  • All H2O Spas are made from acrylic, fibreglass and plastic. These materials have been chosen for their longevity and ability to look new even after years of use.


How much does it cost to run a hot tub monthly?

We have measured the cost of using your hot tub under normal use conditions. How you use your spa can greatly influence the cost of operation and obviously, some people will use their tub more or less often, in which case, the average may not apply to them. Our research along with the feedback of our customers, suggests that an average monthly Hydro cost should run between $15 and $30 depending on your location.

Is it safe to empty my hot tub water onto my lawn?

Prior to you emptying your spa, you should reduce the sanitizer content of the spa. This means that you should refrain from putting any Chlorine or Bromine into the spa. You can then add a product to the water that eliminates sanitizer. To empty your spa simply connect your garden hose to the drain connector in the equipment enclosure and place the other end of the hose into the storm drain. If all sanitizer has been removed from the spa, it is safe to run the water onto your lawn.

Does the hot tub cover have to be on the hot tub when it is not in use?

Yes, here is the reason why. If the cover is not properly fitted onto the spa when not in use, the heat will escape and cool the water. When this happens the electronic controller will call for heat from the heater until the required temperature is reached. The call for heat will continue indefinitely until the temperature is maintained. If you lose heat from the cover it will cost you money. So, make sure the cover is always properly fitted.

How do I detect a leak in my hot tub?

The simple rule for leak detection is water loss. If you observe a reduction in the water level of your spa you should refill the tub to your desired level and check again at the same time the next day. If the same loss occurs call us and explain the circumstances.

  • Another indicator is that you see evidence of water stains on the pad underneath the hot tub. If it is persistent and maybe worsens, again, call us.

  • Do not attempt to repair the spa even if you locate the leak; the spa is made from speciality parts and is best left to the service technician. Read the warranty claim document to make sure the repair is covered under the warranty. If the warranty has expired we can still repair it for a reasonable fee.


See their selection of in-stock H2O Canadian-made premium spas at their showroom on Brodsky Avenue, or visit their website for more choices and information on hot tub supplies, hot tub care, and maintenance and service. Take it from us… you will not be disappointed!!!


MORE Questions? 



Your Backyard Oasis is Waiting For You!

You can read more amazing client testimonials and see all products and services they offer by checking out the Backyard Living Center’s listing by clicking on the link below. 

Backyard Living Center is Your Trusted Saskatoon Hot Tub and Outdoor Furniture Store!

Trusted Saskatoon Hot Tub experts at Backyard Living Center Answer FAQs! Part 2

Backyard Living Center is a locally owned and operated Saskatoon hot tub storeThey offer an exclusive line of high-quality Canadian-built hot tubs that are perfectly suited to the Saskatchewan climate. With a variety of design choices, they have a spa that will suit every lifestyle! Service means everything to owners Sheryl and Matthew! Whether it's finding the perfect spa, hot tub servicing or repair, water testing, or helping find or deliver parts for your hot tub, they're here to help.  In this Saskatoon hot tub tip, we continue the series of experts answering all your FAQs about hot tubs. 

Backyard Living Center Is Your Trusted Saskatoon Hot Tub Store!

FAQs About Hot Tubs Answered By Backyard Living Center - Part 2

Should I have one or two jet pumps?


The answer is based on the number and size of the jets in the spa. Each jet is designed to work with a maximum water flow and H2O engineers calculate the total water flow required for all the jets in the spa and size the jet pump accordingly by using the most efficient combination of pumps.

Is one pump enough to give me the therapy I want?

One pump can be enough to give you the therapeutic experience you want. Remember not all hot tubs are created equal; many manufacturers have very different interpretations of horsepower, numbers of jets, etc. All of these factors will impact or have some relationship to what experience you will achieve in your spa.

Does a motor marketed as 7HP really produce 7 times the water flow of a 1HP pump?

No. Horsepower ratings on motors are not proportional with water flow and are sometimes misleading as they are not the true working horsepower but the motors’ breakdown horse power that if achieved, would cause the motor to fail. The horsepower rating of a motor refers more to the energy consumption required to operate the motor. At H2O spas we strive to provide the optimum water flow using the least horsepower because we know this to be the most energy efficient and environmentally responsible solution.

How is the Spa water cleaned?

The spa water is sanitized using either Chlorine or Bromine but the clarity of the water relies on the water passing through the built-in filtration system. Depending on the manufacturer this can be achieved in two ways:

  1. Timed Filtration – A system can be designed so that the large jet pump is programmed to run on its low-speed setting for a predetermined length of time, pulling water into the filter and removing particles. The limitations to a system such as this are that the jet pump has to run for a minimum period of 4 hours, twice a day, which can be noisy and not very energy efficient. Also, because the jet pump is filtering and pushing the water through the heater there are a number of restrictions to the water flow that slow the flow of water to the jets when high speed is engaged. This method is used mainly to save money because if you don’t have to install a circulation pump, you save money. But remember a spa without a circulation pump is a lesser product.
  2. Continuous 24/7 Filtration – H2O spas recommend using a dedicated small circulation pump to perform water filtration. This small pump uses very little energy, is quiet, and ensures your spa water is always crystal clear. A bonus of this system is that the now dedicated 2-speed jet pump is available to be plumbed directly to the jets to give the maximum flow of water.

Does a larger filter result in a cleaner spa?

A filter's ability to clean a spa is dependent on the density of the filter material and the amount of water flowing through the filter. To optimize these parameters, filters are made from a 20-micron weave to trap the majority of particles without being too dense to restrict water flow. An H2O spa with the 24/7 circ master pump passes 30 GPM constantly through the filter to give optimum cleaning performance.

The overall surface area of a filter is how the filter is measured i.e. 25 sq ft. means that if all the pleats of the filter were flattened out the total material used to make the filter would cover an area of 25sq.ft. Having a larger filter means that there is more surface area to hold particles between filter cleanings.

MORE Questions? 


See their selection of in-stock H2O Canadian-made premium spas at their showroom on Brodsky Avenue, or visit their website for more choices and information on hot tub supplies, hot tub care, and maintenance and service. Take it from us… you will not be disappointed!!!




Your Backyard Oasis is Waiting For You!

You can read more amazing client testimonials and see all products and services they offer by checking out the Backyard Living Center’s listing by clicking on the link below. 

Backyard Living Center is Your Trusted Saskatoon Hot Tub and Outdoor Furniture Store!

Trusted Team Brags About Backyard Living Center, Your Trusted Saskatoon Hot Tub Store!

The Trusted Saskatoon team is thrilled to brag about our newest Trusted Saskatoon outdoor living and recreation partner, Backyard Living Center, your Trusted Saskatoon Hot Tub Store!


Sheryl and Matthew Harras are the proud owners of Backyard Living Center, a local, family-owned and operated Saskatoon hot tub store. They are passionate about helping citizens of Saskatoon and the surrounding area find the best hot tub, or outdoor furniture to meet their needs without the high-pressure sales tactics. They really do care and go the extra mile to find out what will work best for you and your family, whether it’s a new hot tub, supplies or chemicals, or just honest advice and tips. They also have amazing customer service, as many of their customers have raved about their personable attitude and dependability. When dealing with Backyard Living Center, you’re not dealing with just any staff members… you’re personally dealing with the owners… and they are owners who care!


Sheryl suffered from painful back issues after several unfortunate vehicle accidents. After seeking relief in many places, much to her surprise, she found that hot tub hydrotherapy really helped! She was never interested in hot tubs, but when one came with a new house the family purchased she decided to give it a try, and here she is years later a hot tub convert who has excellent advice to share!   


This couple is striving to be the best in the hot tub industry. So after gaining years of knowledge and expertise with a few other companies, and noting both the good and bad of the industry, they feel confident that they can provide unparalleled service and professionalism along with friendly and honest advice, to those looking to purchase a hot tub. Not only do they have a great selection of Canadian-made hot tubs and spas, but they can also look after your service and repair needs, hot tub and pool water care, and even hot tub and pool financing. In addition, they are introducing luxury outdoor furniture this coming spring!! 


“Remember, they don’t just sell hot tubs and spas, they are here to help you with Emotional Wellness, Physical Wellness and Relational Wellness. Did you know that hot tubs are hydrotherapy for your entire body, and can help with headaches, sports injuries, back pain, knee pain, tight muscles and sciatica?"


We are so fortunate that Sheryl, Matthew, and their daughter Sara moved to Saskatoon to establish and grow their business, and we are thrilled about their decision to join our Trusted Saskatoon community. They saw Saskatoon as the perfect place, with the right demographics, the right economy, and the right people to create their dream business. But no matter where you live in Saskatchewan, the team at Backyard Living Center will try their best to assist you.


Community Support Is Important


Making a difference in our community in various charitable ways is a real heartfelt mission of Backyard Living Center. Above is a recent photo of owners Matthew and Sheryl, and below is a photo of a local hero Owen and his Mom. Thanks to their customers for shopping local, the company was able to give back to this young local hero by donating funds so that Owen could get a fin for his amputation and enjoy some swimming lessons.



As part of our Unique Trusted verification process, where we speak to real customers and suppliers, we continually heard the same positive comments about Sheryl and Matthew and the feedback was nothing short of excellent. 


“I heard about Sheryl and Matthew from someone else, and when she had mentioned they were going to open up their own store I waited to deal with them, and I’m so happy I did! They have gone above and beyond my expectations, from purchasing, to installation to solving my water and ph problems, I have not experienced any problems whatsoever. I would definitely rate them a 10/10 and have already referred them to friends and family.” - Ryan McIntyre, Rural SK


“I first met Sheryl Harras when she was employed as the Sales manager for a very successful and long established Pool and Spa company based in BC. I myself have been associated with the Pool and Spa industry for 30 years, so I was surprised that after just one meeting I was immediately impressed with her level of professionalism and knowledge. For the next 2 years we developed a mutually beneficial relationship. Her enthusiasm and salesmanship ensured that her store soon became one of my largest customers and still is to this day. More recently, when Sheryl advised me that she was planning to move to Saskatoon and start her own Hot Tub retail store, I was fully committed to help in any way possible. I know with her track record, it will only be a matter of time before Backyard Living Center becomes one of the most successful Hot Tub stores, not just within Saskatoon but within all of Western Canada. H2O Spas is proud to partner with Sheryl and Matt Harras and they can be assured of our support as they continue to grow their business.” 
Sincerely, Mark Owen, H2O Spas


See their selection of in-stock H2O Canadian-made premium spas at their showroom on Brodsky Avenue, or visit their website for more choices and information on hot tub supplies, hot tub care and maintenance and service. Take it from us… you will not be disappointed!!!

Your Backyard Oasis is Waiting For You!

You can read more amazing client testimonials and see all products and services they offer by checking out the Backyard Living Center’s listing by clicking on the link below. 

Backyard Living Center is Your Trusted Saskatoon Hot Tub and Outdoor Furniture Store!

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