Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Hot Tub experts at Backyard Living Center Answer FAQs! Part 1

Backyard Living Center is a locally owned and operated Saskatoon hot tub storeThey offer an exclusive line of high-quality Canadian-built hot tubs that are perfectly suited to the Saskatchewan climate. With a variety of design choices, they have a spa that will suit every lifestyle! Service means everything to owners Sheryl and Matthew! Whether it's finding the perfect spa, hot tub servicing or repair, water testing, or helping find or deliver parts for your hot tub, they're here to help. In this Saskatoon hot tub tip, they answer more FAQs about hot tubs. 

Backyard Living Center Is Your Trusted Saskatoon Hot Tub Store!

FAQs About Hot Tubs Answered By Backyard Living Center - Part 1 

Is the jet count important to the operation of the hot tub?


The number of jets in a hot tub determines how much water flow is needed from the pump. Jet counts in excess of 55 jets give rise to more horsepower, less efficient pumps, which inevitably increases the cost of operating the spa. If a spa with more than thirty jets is not adequately powered the result will be low pressure, leading to inadequate water flow, resulting in weak jet performance.

Be aware of being misled over jet counts, a jet may have one orifice or up to ten orifices. Jet count means actual jets not the number of holes within each jet. For instance, a hot tub with one hundred orifices in fact may only be ten jets each with ten orifices. At H2O spas we count the number of jets, so in our spa lineup, a hot tub with thirty jets will have thirty separate molded jets. The pump size is in ratio to the number of jets, not orifices.

What make and model of Spa will best suit my requirements?

This question is difficult to answer unless you have a predetermined requirement like how many people will be using the spa. This will answer the first part of the question and determine the physical size of spa you need.
  • How much space have you allocated for your spa? Is it close to the house? If it is too far away from the house, it will not be used as much as if it is within 20 feet of the house. Remember location, location, location! Being too far away will deter you from using it in our cold Saskatchewan winter.

  • Visit your closest manufacturer’s dealer store and collect as much information as possible including any literature. Make sure you ask for information on the running costs of the spa during normal use.

  • Be aware that some manufacturers call their spas “8 man” when there are clearly only 5 seats with jets. As a simple rule of thumb, count only seats with jets when calculating the number of useable seats in the spa.


Remember that each person also needs leg space. The superior size and depth found in the footwell of an H2O spa allows you to put your feet directly down in front of you in a natural seating position. This allows everyone their own foot space. Never buy a spa without sitting in it with or without water to assess the seating comfort.

How many jets should a spa have?

Jets work to stimulate blood flow to tired muscles. It is not necessarily the case that more jets are better.  Jet positioning is far more important than how many jets you have because it’s the positioning that decides where the water stream lands, preferably, on your muscles and not your skeleton. Look for jets to work in pairs, massaging muscles on each side of the spine.

What is the difference between an air jet and a water jet?

Again as with jet counts, air and water jet counts can be confusing. Some manufacturers install small air outlets into the spa and count them as jets. They are in fact not jets but air ports intended to add ‘bubbling’ to the spa water. They have no significant value, in as much as they just release air into the water giving the impression of therapeutic value, where in fact they just cool the water. It is another way for a manufacturer to show an increased jet count deliberately misleading the customer. The air jets have no mechanical operating controls and therefore are either on or off. When cool air is drawn in through the small ports of the jet and exhaled into the spa it gives the impression of rigorous jet action when, in fact, it is just cooling air being injected into the spa. In particular, be aware of spas for sale with literally hundreds of jets, they will probably have a large percentage of air-only ports.


See their selection of in-stock H2O Canadian-made premium spas at their showroom on Brodsky Avenue, or visit their website for more choices and information on hot tub supplies, hot tub care, and maintenance and service. Take it from us… you will not be disappointed!!!


Your Backyard Oasis is Waiting For You!

You can read more amazing client testimonials and see all products and services they offer by checking out the Backyard Living Center’s listing by clicking on the link below. 

Backyard Living Center is Your Trusted Saskatoon Hot Tub and Outdoor Furniture Store!

Trusted Saskatoon Hot Tub experts at Backyard Living Center explain what you should consider BEFORE buying a hot tub.

Backyard Living Center is a locally owned and operated Saskatoon hot tub storeThey offer an exclusive line of high-quality Canadian-built hot tubs that are perfectly suited to the Saskatchewan climate. With a variety of design choices, they have a spa that will suit every lifestyle! Service means everything to owners Sheryl and Matthew! Whether it's finding the perfect spa,  hot tub servicing or repair, water testing, or helping find or deliver parts for your hot tub, they're here to help. In this hot tub tip, they explain what you should consider BEFORE buying a hot tub. Backyard Living Center Is Your Trusted Saskatoon Hot Tub Store!




Does the company that you’re considering buying a hot tub from offer service, maintenance and repairs in-house? What are their fees to repair or service?

We recommend shopping local from a company that services what they sell. Some companies will charge significantly more for parts, their hourly rate, and service call-out fee, ask before you buy so there are no surprises.


What is included in the hot tub start-up kit? How long will the start-up kit last? Is there anything that you’ll have to buy in the first 1-3 months?

Chances are you’ll want and need a second filter so that you have a backup when you’re doing a deep clean of the filter. You’ll also need products to raise and lower alkalinity, PH, etc. If the start-up kit doesn’t include those items you might want to budget or at least be aware that they are products you will need.


How does the company support you after you’ve received the hot tub? Do they offer water testing? How do they support you with your water balancing?

Look for a company that cares about its customers and offers support after the sale. There is a bit of a learning curve, especially in the first month of owning your first hot tub. It’s nice to be able to call, email or text a water care specialist if you have any questions. Even better is having someone reach out to you to see if everything is going well.

Does the hot tub have a circulation pump? Why is this important?

-Having a circulation pump is very energy efficient (it also saves you money).

-It circulates and filters the water 24/7 cleaning the water constantly (cleaner water means easier water care).

-It is whisper quiet. We had our last hot tub about 6 feet from the foot of our bed and couldn’t hear it.
Do they offer a free site inspection before delivery? Before the installation date, will a technician come out and take a look at your yard, make recommendations of where to place the hot tub, go over what options you could consider for the base, make sure they can safely get the tub in place, and answer any questions you have?


What does the hot tub delivery include? 

Do they drop the hot tub off at your curbside and leave you to deal with getting the 800-pound hot tub into place in your yard? Or do they put the hot tub in place, fill the hot tub and give you an orientation so that you know how the hot tub works and how to balance the water?


Are there proprietary parts used in the hot tub? Is this a good or bad thing?

If proprietary parts are used you are tied to that store to buy parts. Proprietary parts are usually much higher in price than parts that can be purchased from any pool and spa store. What happens if the store is closed for a long weekend, or they don’t answer their phone in the evening and you have a leak? You could call us to fix it, but if it’s a proprietary part we wouldn’t have it, and chances are, we wouldn’t be able to order it.


See their selection of in-stock H2O Canadian-made premium spas at their showroom on Brodsky Avenue, or visit their website for more choices and information on hot tub supplies, hot tub care and maintenance and service. Take it from us… you will not be disappointed!!!

Your Backyard Oasis is Waiting For You!

You can read more amazing client testimonials and see all products and services they offer by checking out the Backyard Living Center’s listing by clicking on the link below. 

Backyard Living Center is Your Trusted Saskatoon Hot Tub and Outdoor Furniture Store!



Trusted Team Brags About Backyard Living Center, Your Trusted Saskatoon Hot Tub Store!

The Trusted Saskatoon team is thrilled to brag about our newest Trusted Saskatoon outdoor living and recreation partner, Backyard Living Center, your Trusted Saskatoon Hot Tub Store!


Sheryl and Matthew Harras are the proud owners of Backyard Living Center, a local, family-owned and operated Saskatoon hot tub store. They are passionate about helping citizens of Saskatoon and the surrounding area find the best hot tub, or outdoor furniture to meet their needs without the high-pressure sales tactics. They really do care and go the extra mile to find out what will work best for you and your family, whether it’s a new hot tub, supplies or chemicals, or just honest advice and tips. They also have amazing customer service, as many of their customers have raved about their personable attitude and dependability. When dealing with Backyard Living Center, you’re not dealing with just any staff members… you’re personally dealing with the owners… and they are owners who care!


Sheryl suffered from painful back issues after several unfortunate vehicle accidents. After seeking relief in many places, much to her surprise, she found that hot tub hydrotherapy really helped! She was never interested in hot tubs, but when one came with a new house the family purchased she decided to give it a try, and here she is years later a hot tub convert who has excellent advice to share!   


This couple is striving to be the best in the hot tub industry. So after gaining years of knowledge and expertise with a few other companies, and noting both the good and bad of the industry, they feel confident that they can provide unparalleled service and professionalism along with friendly and honest advice, to those looking to purchase a hot tub. Not only do they have a great selection of Canadian-made hot tubs and spas, but they can also look after your service and repair needs, hot tub and pool water care, and even hot tub and pool financing. In addition, they are introducing luxury outdoor furniture this coming spring!! 


“Remember, they don’t just sell hot tubs and spas, they are here to help you with Emotional Wellness, Physical Wellness and Relational Wellness. Did you know that hot tubs are hydrotherapy for your entire body, and can help with headaches, sports injuries, back pain, knee pain, tight muscles and sciatica?"


We are so fortunate that Sheryl, Matthew, and their daughter Sara moved to Saskatoon to establish and grow their business, and we are thrilled about their decision to join our Trusted Saskatoon community. They saw Saskatoon as the perfect place, with the right demographics, the right economy, and the right people to create their dream business. But no matter where you live in Saskatchewan, the team at Backyard Living Center will try their best to assist you.


Community Support Is Important


Making a difference in our community in various charitable ways is a real heartfelt mission of Backyard Living Center. Above is a recent photo of owners Matthew and Sheryl, and below is a photo of a local hero Owen and his Mom. Thanks to their customers for shopping local, the company was able to give back to this young local hero by donating funds so that Owen could get a fin for his amputation and enjoy some swimming lessons.



As part of our Unique Trusted verification process, where we speak to real customers and suppliers, we continually heard the same positive comments about Sheryl and Matthew and the feedback was nothing short of excellent. 


“I heard about Sheryl and Matthew from someone else, and when she had mentioned they were going to open up their own store I waited to deal with them, and I’m so happy I did! They have gone above and beyond my expectations, from purchasing, to installation to solving my water and ph problems, I have not experienced any problems whatsoever. I would definitely rate them a 10/10 and have already referred them to friends and family.” - Ryan McIntyre, Rural SK


“I first met Sheryl Harras when she was employed as the Sales manager for a very successful and long established Pool and Spa company based in BC. I myself have been associated with the Pool and Spa industry for 30 years, so I was surprised that after just one meeting I was immediately impressed with her level of professionalism and knowledge. For the next 2 years we developed a mutually beneficial relationship. Her enthusiasm and salesmanship ensured that her store soon became one of my largest customers and still is to this day. More recently, when Sheryl advised me that she was planning to move to Saskatoon and start her own Hot Tub retail store, I was fully committed to help in any way possible. I know with her track record, it will only be a matter of time before Backyard Living Center becomes one of the most successful Hot Tub stores, not just within Saskatoon but within all of Western Canada. H2O Spas is proud to partner with Sheryl and Matt Harras and they can be assured of our support as they continue to grow their business.” 
Sincerely, Mark Owen, H2O Spas


See their selection of in-stock H2O Canadian-made premium spas at their showroom on Brodsky Avenue, or visit their website for more choices and information on hot tub supplies, hot tub care and maintenance and service. Take it from us… you will not be disappointed!!!

Your Backyard Oasis is Waiting For You!

You can read more amazing client testimonials and see all products and services they offer by checking out the Backyard Living Center’s listing by clicking on the link below. 

Backyard Living Center is Your Trusted Saskatoon Hot Tub and Outdoor Furniture Store!

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