Gibbon Heating & Air Conditioning has been serving Saskatoon and surrounding areas for over 40 Years. They are a "total service" company with trained technicians who are able to provide customers with solutions to all their plumbing, air conditioning and heating (HVAC) related requirements. As an Independent Lennox Premier Dealer, the Gibbon Heating and Air Conditioning team is proud to provide prompt, courteous, and professional service that is required by Lennox’s Quality standards. They are regularly evaluated through an independent customer satisfaction survey process. They are trained to design, install, service, and maintain home comfort and indoor air quality systems in Saskatoon and area. In their latest tip, they discuss educating yourself on your HVAC and what to know before you call your local technician.
What to Know Before You Call About Your HVAC in Saskatoon
Educating yourself on your HVAC equipment prior to placing a phone call will be very helpful to the technician that will visit your home. When you call for service on your HVAC in Saskatoon, the professional on the other end will ask you several questions. By being able to answer these questions, you can - in most cases - save yourself money by having fewer house calls with the technician having the tools to diagnose the problem sooner.
HVAC Information to Know: Brand, Age, Error Code
For example, your HVAC is not providing heat. You decide to call a service provider that you trust, such as Gibbon Heating & Air Conditioning in Saskatoon
. One of our professionals will answer and ask you what brand of HVAC equipment you have and how old it is. Depending on the age you provide, they may ask you what error codes are showing on the equipment.
By answering these few questions asked, you are providing the technician with important information to address the problem with your HVAC unit. When a customer cannot answer these issues while on the call, the service provider is essentially sending a technician to your house blind and unaware of where the issue is coming from.
Why Is This Important to Know About Your HVAC?
When the technician knows that the customer has, for example, a Bryant furnace that is 6 years old, providing an error code of 31, this tells them that there is an issue with the control board.
Once the technician is on-site, that is the first thing they will look at. If they did not know this information, they would have to perform a full system check on the HVAC unit to find out where the issues are. A technician’s time costs money. It is important to keep in mind that there is no way for ANY service provider to have all the necessary parts for every piece of HVAC equipment out there.
At Gibbon Heating & Air Conditioning, we will address your problems with your HVAC in Saskatoon professionally. Contact Gibbon with any questions or concerns regarding your HVAC unit.
Superior Auto Body Saskatoon has been in business since 1961, and they have been an SGI ELITE Autobody shop and have been SGI accredited since 1982. There are many reasons they have so many loyal longstanding clients from all over the city, but mostly it is the small, personal touches that they offer to people who have been unfortunate enough to require their services.
They offer newer model courtesy cars and vans for clients... and to help out, they also pick up your vehicle and take it to your SGI appointment and deliver the courtesy car to you at home. In their latest ‘Auto Body Tips with Monty,’ owner of Superior Auto Body shares information on your deductible providing examples of when you do and don't have to pay it.
WHEN DO YOU PAY YOUR DEDUCTIBLE?
Do you know when you may have to pay your deductible? Monty explains in the video scenarios when you do and don’t have to pay your deductible.
PAY YOUR DEDUCTIBLE
You leave your vehicle in a parking lot and you return to damage. This may include a hail storm or you have been involved in a hit and run with no note left on your vehicle. This scenario you do have to pay the deductible.
If you have been involved in an accident where you are at fault, according to SGI. This scenario you do have to pay the deductible.
YOU DO NOT HAVE TO PAY
You have been involved in an accident where you are not at fault and the other person involved is at fault, according to SGI. You do not have to pay your deductible in this scenario.
One situation that happens a lot is when you have been involved in an accident where you are at fault but your vehicle does not have any damage. The other party involved has damage. Do you have to pay for their deductible? No, you do not.
Here is an example: You back up your truck out of your driveway and you hit your neighbour’s vehicle. Your truck has no damage but your neighbour’s vehicle does have damage. You do not need to pay your deductible in this scenario.
If you have questions regarding your deductible or need collision repair contact us at Superior Auto Body and we can handle all of your repair needs. When you bring your vehicle to Superior Auto Body in Saskatoon, you receive a FREE courtesy car while your vehicle is in the shop.
"When we get through it's just like new".
Superior Auto Body is a Trusted Saskatoon Auto Body & Collision Repair Shop
The Trusted Saskatoon Team LOVE a good contest!!
We really like surprises and get so much joy from making other people happy. If that supports our Trusted Saskatoon Partners that we promote and partner with, heck, that's a WIN-WIN!
In our latest contest, we are dusting off our Mystery Bags and packing them with amazing goodies from our partners.
Over 9 weeks we will be announcing 9 lucky Trusted Saskatoon fans as the weekly Winning Wednesday Winners.
Each mystery bag prize will have a value of at LEAST $300.00 and all prizes are from our very own Trusted Saskatoon Partners!
Unfortunately, we can't guarantee every one of our fans gets a prize, but we can guarantee that if you DON’T enter you definitely WON’T win!
MYSTERY BAG 2020 - 9 Weeks of Winning
Starting Wednesday from Oct 28th EVERY week a lucky Trusted Saskatoon Facebook Page fan will win!
All you have to do to be entered for the first 8 weeks is:
- Pick a mystery bag number: 1, 2 or 3
- Comment on the weekly post with your chosen lucky number.
Every Wednesday on Facebook we will reveal the mystery bag number of the week.
At that time we will randomly select a winner from the correct entries on the Mystery Bag Facebook post that week.
The weekly winner will be announced on Facebook and we will reveal the contents of the mystery bag they won!
BUT WAIT, THERE'S MORE...
On December 23rd's Winning Wednesday we have a special mystery prize.
To enter that draw you must sign up on the website BEFORE December 22nd here:
On Dec 23rd at noon we will randomly select a lucky winner from the website entries and they will win ALL 3 bags!! We will call the lucky winner and announce on Facebook live and reveal all the prizes.
Remember it ALWAYS pays to be a fan of TrustedSaskatoon.com
Supporting Saskatoon businesses, consumers and the community is what we do BEST!
TRUSTED CONTEST RULES
- 1 weekly Facebook entry per person - any double entries will disqualify you that week.
- 1 grand prize website entry per person - any double entries will disqualify you.
- Winners must pick up their prize IN Person and bring ID within 5 days of winning or they forfeit the prize.
Winners and Prizes!
WEEK 1 - Bag #1
WEEK 2 - Bag #2
Winner was Raelyn Dawn.
WEEK 3 - Bag #3
WEEK 5 - Bag #2
Winner was Fanterra Fisher- Belak
WEEK 6 - Bag #3
Winner was: Jaime Pitz
WEEK 7 - Bag #1
Winner was: Pearl Kapiniak
WEEK 8 - Bag #2
Winner was: Cindy Radcliffe
2020 GRAND PRIZE WINNER IS ...
The last bag - Community $2000 donation
The following partners donated :
Gareth McKee and his Trusted Saskatoon IT team at Burnt Orange, promise to have a one-hour response time for all your IT support needs. Honesty and respect are important to them. They pride themselves on ensuring their clients understand IT concerns by providing a straightforward and reliable solution with exceptional service. Burnt Orange Solutions are your Trusted Saskatoon IT Experts and in their latest Saskatoon IT tip, Gareth provides 5 tips on how to safely secure data at your company.
GARETH'S 5 TIPS TO SECURE DATA AT YOUR COMPANY
Secure Data with Gareth’s 5 Tips for Your Company
Owner of Burnt Orange IT Solutions, Gareth McKee, provides his top 5 tips on how to secure data safely and improve the security of your data at your company. Watch the video below or read on.
1. Secure Data with the Use of Strong Passwords
According to Forbes, in the last 6 months of 2019 over 4 billion records were exposed by data breaches. Included in these records were over 1 billion passwords retrieved.
The top 5 easiest passwords to hack are:
#1 – 12345
#2 – 123456
#3 – 123456789
#4 – Test1
#5 – Password
But they are not always the easy ones to crack by hackers, as shown here:
#21 – princess
#30 – monkey
#48 – chocolate
#97 – babygirl
So, what do we learn from this? There are ‘bots’ and phishing scams active every day on the internet, looking to gain access to your network, steal your data or encrypt it to extort money from you.
What Does a Strong Password Look Like?
Strong passwords need 2 things: length and complexity. Both are really easy to achieve with a little imagination. Let’s firstly achieve the length. Rather than think of a passWORD, think of passwords (plural) or a passPHRASE.
One solution is to think of 4 unrelated words such as:
#Potato plastiC either strong!
The above is 30 characters and notice I have added the # and ! to make it a little more complex.
Or, you can use a phrase such as:
!Theres a m00se 0n the 100se#
The above is 29 characters. Replacing letters with numbers can be a good way to achieve complexity (for example, changing O’s to zero’s).
The best solution is to use a password manager, which is a secure app that remembers all your complex and long passwords for you so all you have to remember is the 1 password to the manager.
2. Secure Data by Locking Your Computer
How easy would it be for someone to walk past an office, walk-in and steal data from an unlocked PC? This happens more often than you think, and whether it is a disgruntled employee or a stranger who has walked into your building, it is so easy to steal data in this way.
The solution is to have your PC lock itself after a certain amount of inactivity. This is easy to achieve, simply decide the length of inactivity before allowing your PC to lock. I recommend 5 minutes.
Looking after a network properly can be a difficult and time-consuming job so to make your life easy, engage with a local, professional IT Security company such as Burnt Orange IT Solutions. You will find that the money spent on network security is easily recovered by staff efficiencies.
3. Receive a Suspicious Email? Call the Sender Before You Click
Email spoofing costs businesses millions of dollars every year. I am sure you can remember Saskatoon City Council being duped in 2019 to the price of $1 million.
If even a known client emails you asking to transfer money, providing you with new banking details, large orders, or asking you to click anywhere, call the client to ensure the information has come from them directly. A quick phone call can save a lot of money, embarrassment, and is a way to secure data. This should be a standard practice in your office. If you don’t have an Acceptable Use Policy or User Best Practice Policy in your organization, contact your best local IT company. They can help you achieve the best practices in your business.
4. Take a Breath
We all have 10 hours of work to complete in an 8 hour day, but just by taking 1 second to look at an email can save a lot of heartache. Hovering over an email address or a web link can show you where it is actually directing the click. Just because the link reads www.rbc.com, this does not mean it will direct you there.
Also, hackers often send a link which looks real, but is slightly misspelt, for example:
if you look closely there are two ‘i’s in online. In a busy day that may be easy to miss, you navigate to a website with a virus, allowing it to download, the virus waits a day and ultimately encrypts all the data on your server. Not a good day for you or your company.
The accepted solution here is to put DNS protection in place. This service scours the internet all day, looking for dangerous websites, whether they are legit or not, and if a dangerous website is found, the service will stop you from accessing the website. If you can’t access the website, you cannot download the virus. Simple as that! Professional IT companies offer this service for a fraction of the cost of the downtime experienced should a virus be download by accident. Contact your local IT company for help.
5. Back Up Your Data
Even in a small office where there is no ‘real’ server, it is always a good idea to treat one of the PCs as a file server. Have all the data held there, back up that PC, and only that PC. This makes the backup and recovery activity simple and easy. Impose a rule that all data must be held on that PC. Configure each PC to share to that PC. Complete this task and you have just saved yourself days of non-productivity in a recovery situation.
The best backup solutions today backup to the cloud. They will:
Encrypt your data before it leaves your PC,
Be password protected,
and YOU will test it, at least once per month to ensure the data can be recovered.
A backup that does not work when you need it is as much use as a chocolate fireguard. Test it before you need it. As with all the problems discussed, your local professional IT security firm can help you with all these tasks, and for much less than you think.
If you have any questions, please do not hesitate to reach out to Burnt Orange IT Solutions.
We hope this article gave you some insight. If you want to ensure your business’s IT security, contact the Trusted Saskatoon IT professionals at Burnt Orange Solutions and we can take IT worries off your plate.
Burnt Orange IT Solutions Products & Services:
Backup and Recovery
Data and Network Security
Secure WiFi Networks
"IT Support You Can Trust and Understand"
Burnt Orange Solutions are your Trusted Saskatoon IT Experts
Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them.
Why Choose a Business On the Trusted Saskatoon Directory?
All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team is thrilled to share our latest mystery shop report about Phobia Auto Repair.
Mystery Shop - Phobia Auto Repair
Name of Shopper: Scott W.
1. How was the greeting/welcome/call answered?
Friendly and promptly.
2. Appearance of the store, staff, and showroom?
The client area was neat and tidy.
3. Product/industry knowledge of staff?
Very good! Melissa impressed me with her industry knowledge.
4. Overall experience 1-10
5. Would you return/recommend?
Yes - very much so!
6. Did anyone stand out as exceptional?
Both the tech and Melissa at the counter were friendly and helpful.
Did they uphold the 5 Trusted Guarantees?
- Provide the service and quality promised: 10
- Complete the job on time: 10
- Change the price quoted with no surprises: 10 + (Less than I expected)
- Communicate.honestly and be responsive to customer needs: 10
- Resolve any issues with customer satisfaction in mind: 10
Please share any other comments relating to your experience with the company.
Overall, a tremendous first impression. I came in for one concern, a secondary problem which was minor in nature, was repaired for no charge. Definitely will return.
CONGRATULATIONS on a successful mystery shop Phobia Auto Repair! We are thrilled to have such amazing Auto Repair & Service Specialists like Phobia Auto Repair on Saskatoon's directory of excellence!