When water damage occurs, immediate action must be taken in order to find the cause, fix the issue, and prevent further damage from occurring.
Water damage can occur at any time of the day, any day of the year.
Category 1 Water Damage
Category 1 water sources do not cause an initial health threat. Sources include broken pipes, appliance water line failures, hot water heater ruptures, and broken toilet tanks. If Category 1 water damage is dealt with in the first 24 hours, often times everything can be dried in place and minimal demolition will be required.
Category 2 Water Damage
Category 2 water sources contain some degree of contamination. These sources include appliance overflow, aquariums leaks, waterbed leaks or bursts, and falling rainwater. If Category 1 water damage is left for more than 48 hours, it becomes Category 2 water damage and will require a cleanup process similar to Category 3 water damage.
Category 3 Water Damage
Category 3 water sources always contain pathogenic agents and can be harmful to your health. These water sources include sewer backups, sea and ground surface water, toilet bowls overflows, and sump pump backups. With Category 3 water damage, all items that are contaminated need to be dealt with properly and by professionals to prevent further damage to your home & your health. Many items, including your carpet & drywall, need to be removed & properly disposed of. A Esporta Wash system will safely & effectively clean & disinfects your soft contents that have suffered water damage.
The Process
The first step is always to meet with our customer and go over the scope of the job. We always ask our customers to remove any valuables or sentimental items from the area before we start work.
Next, we want to deal with the things that matter most to you – your belongings. We will work with you to carefully pack & move your undamaged contents to a safe place. We will also determine which of your contaminated items can be cleaned & returned to you, and which need to be disposed of. With the help of the Esporta Wash System, we can now save up to 85% of your belongings that were damaged by water.
Next, we will deal with your home. Properly trained technicians will use their equipment to determine which areas of your walls & floor need to be removed. After the demolition is complete, we will disinfect the area and set-up drying equipment to stabilize the environment. Properly drying the water damaged areas will prevent future damage from occurring.
Lastly, we want to meet with our customer again. We want to ensure you are happy with the work done and understand the next steps in the process.