Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising companies, or 'watchdog organization' puts businesses through the ongoing process we do before we promote and endorse them.
Why Choose a Business On the Trusted Saskatoon Directory?
All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you!
Mystery Shop - Western Carpet One Floor & Home
Name of Shopper: KK
1. What was the appearance of the store/showroom?
The showroom is very impressive and I was surprised at how much space and choice I had.
2. Product/industry knowledge of staff?
The sales staff were very helpful and guided me to the best flooring options for the basement reno we are doing.
3. Was the quote well laid out/clear?
Yes
4. Overall experience 1-10
9/10!
5. Would you return as a customer/recommend them to a close friend?
Yes
6. Did anyone stand out as exceptional?
Everyone was helpful and friendly - I was impressed that my sales guy was also the installer! Our space has been transformed and the flooring was such a big part of that - we went from beige carpet to this awesome Vinyl plank product
Please share any other comments relating to your experience with the company.
"The installation was great and done very well. Overall, I was happy with my experience and would return."
CONGRATULATIONS on a successful mystery shop, Western Carpet One! We are thrilled to have such amazing flooring retailers like you on our Saskatoon's directory of excellence!
Western Carpet One Floor & Home is a locally owned and operated flooring store servicing Saskatoon and area since 1974. They are a full-service flooring store. Their stunning showroom offers a comfortable shopping experience for every type of flooring. Whether it is Carpet, Hardwood, Ceramic Tile, Laminate flooring, Cork, Sheet vinyl or area rugs, you will find it at Western Carpet One Floor & Home a Trusted Saskatoon Flooring Store. In their latest Saskatoon flooring tip, Western Carpet share information on the insurance process when it pertains to flooring.
It's important to understand the process and what to expect when dealing with a flooring replacement through your insurance.
When you have an insurance claim, your insurance company will send a sample of your damaged flooring away to accurately determine the value of your replacement product. This testing is done by a company called ICC (Insurance Claim Collaborative Inc).
Once this evaluation is done, it is important that you visit an approved ICC flooring retailer to help facilitate the process of replacing your flooring. Approved ICC flooring retailers, such as Western Carpet One, have specific guidelines to make sure you receive fair replacement value and to protect you from receiving an inferior product. Approved ICC flooring retailers are committed to servicing the unique needs of the policyholder by providing the best service and customer satisfaction commitment. A long-standing relationship between the flooring retailer and ICC and a closely measured performance criteria ensures top quality service.
For more information on insurance flooring replacement, contact Western Carpet One! One of their insurance team members would be happy to assist you.
