Trusted Tips and Resources

Trusted Tips & Resources

Wiseguys Mattress Experts talk about Mattress 'Sales'- Buyer Beware

Wiseguys Mattresses offer incredible value to their customers through a boutique-style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their mattress. Wiseguys are your Trusted Saskatoon Mattress Store


WHEN IS A SALE NOT REALLY A SALE?!


I'm sure you have seen the ads on TV, save 50% 60% 70% on mattresses this weekend (which is EVERY weekend). Well, are you REALLY saving this? It's tricky. What your saving is off their regular retail price, not the value of the mattress. So if some store is selling a mattress retailing at 50% off, then its $1500. but what if another store was selling the same mattress
at $999 every day? not really a sale is it. This is how the mattress game is played. But you say no two stores have the same mattress, so how can you compare? Well, that's part of the game too. 


Every chain store has its mattresses made for them, they only exist at
that chain store, so they can put any retail price on them they want because you cannot compare. Both can have memory foam for example, but are the same grade of foam, same poundage, same amount? It's pretty impossible to tell.


Buyers Beware

 
Two big chain stores were caught by the Competition Bureau of Canada (click the link for details)  for  'deceptive marketing practices' and  'grossly inflated regular prices'.

Why Wiseguys is different. 


We sell the real mattresses the companies make. You can find all of the mattresses that we sell, on other retailer's websites in Canada, if they have them advertised. Our high-end products like Serta Masterpiece, I comfort and Pure Energy, can be easily found, then you can compare. 





Do houses, cars, boats have 70% off sales? 


No? then why would you think mattresses would? Wiseguys have never had a "sale" in 13 years. The chain stores always say they will beat anybody's price. But if every chain has different mattresses, how can they do that, it's not the same mattress. 

Let's say Coca-cola made coke for every store in Canada but made a different version for the co-op, Giant Tiger, etc would they make it better than their regular coke just for those chains? Of course not, It would always be a lesser product. Wiseguys is the
Number 1 rated mattress store in Saskatoon for a reason. When you want great service, high-quality products and what to be treated properly, not hoping you're naive enough to fall for slick advertising, come see us at Wiseguys.  






Trusted Saskatoon Mystery Shop -Wiseguys Mattress

Saskatoon businesses sign annual contracts with the Trusted team once they pass the verification process. That is when they become Trusted Saskatoon Partners. In the Trusted Saskatoon community, we all have our parts to play to ensure the community maintains the standards and high level of integrity we promote. To ensure that our partners are upholding these guarantees, we monitor the partners on an ongoing basis and we also have a MYSTERY SHOPPER PROGRAM. This is where we ask normal everyday people to share their experiences with Trusted partners by filling out a report! Our latest business to be mystery shopped was Wiseguys Mattresses a Trusted Saskatoon Mattress and Furniture store. Enjoy! 

Wiseguys Mattresses Mystery Shop.


TRUSTED PARTNER: Wiseguys Mattresses.

Date: Aug 24th, 2019
Name of Shopper: Kim 

MYSTERY SHOP CHECKLIST

  • How was the greeting/ welcome/ call answered? A big smile and a hello from the lady at the desk
  • Product/industry knowledge of staff? She was very knowledgeable, made sure to ask exactly what we were looking for and took us to 4 different options of beds 
  • If a quote is required is the quote well laid out/ clear? It was 100% clear and was on the beds, she confirmed the prices and we chose the best option.
  • Did they ask where you found them? No
  • Overall experience 1-10.  10
  • Would you return as a customer/ recommend them to close friends? Yes I would
  • Did anyone stand out as exceptional? If so who? Why – The lady in the store was very nice and helped us carry the bed, box spring to our truck.

Refer to the Trusted Guarantees and give an overall mark on each. 


TRUSTED GUARANTEES 

  1. Provide the service and quality promised. - YES
  2. Complete the job on time. – YES
  3. Charge the price quoted with NO surprises- YES
  4. Communicate honestly and be responsive to customer needs- YES
  5. Resolve any issues with customer satisfaction in mind – No issues to resolve 











Please share any other comments relating to your experience with the company. 


"I was very impressed that the lady in the store said we could try the mattress at home and if our daughter didnt like it for ANY reason that we could return for another option with no questions asked. The prices were very reasonable and there were so many great option in our price range ( under $1000 for a double bed) . I saw lots of thank you cards on the wall from customers and I can understand why! It's clear that Wiseguys is a Trusted Saskatooon company ! 



Congratulation Mark and the team at Wiseguys, you have proved once more that you deserve the PROMOTION, ENDORSEMENT and KUDOS that we love to heap upon you. Great Saskatoon and area businesses like yours  deserve the promotion 

MOST importantly the public in Saskatoon can feel confident that when they choose a Trusted business from The Saskatoon Directory of experts they will be glad they did!! No risk..no stress..just Trusted businesses at their fingertips waiting to serve them! 





Wiseguys are Trusted Saskatoon Mattress and furniture store 


Wiseguys Mattress your Trusted Saskatoon Mattress Store Carry Pure Energy Sleep System Mattresses

Wiseguys Mattresses Saskatoon offer incredible value to their customers through a boutique style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their best SASKATOON MATTRESS.

Wiseguys Mattresses have done it again. Quality at its finest.


It was an avid Ironman athlete and competitor that first conceptualized a mattress that would accelerate body recovery for athletes during the night. Working with experts in mattress manufacturing, a sleep system was designed to accelerate healing and restore your body as you rest. Over the years, an interdisciplinary team of manufacturing gurus, sleep experts, and renowned scientists in the fields of Sleep Medicine, Photobiology, Nanotechnology, and Health Care, worked together to refine the Pure Energy Sleep System™. Incorporating only the best of technology and materials available today, the Pure Energy Sleep System™ provides a healthy and rejuvenating sleep that allows you to realize your body’s full potential…

The Pure Energy Sleep System™ is designed to provide you with more than just a comfortable sleep environment. The technologies in the Pure Energy Sleep System™ are clinically proven to provide you with the most restful sleep. Each mattress helps you fall asleep faster and allows you to wake up feeling re-energized. They offer individualized support at the core, various combinations of comfort, and exclusive technologies such as CellActive™, Celliant®, and Cellitex™, Natural.

With its combination of a natural Talalay Latex core, Latex comfort layers, and wool, these beds offer the ultimate in comfort, durability, and a naturally healthy sleep environment.

CellActive™, Celliant®, and Cellitex™ sleep technologies in these mattresses improve your sleep and overall wellness as you rest.
Natural Talalay Latex Core
A Talalay Latex Core provides support, comfort, and a restful sleep without motion disturbance from your partner. It’s versatile enough to provide you with responsive and contoured support simultaneously – relieving pressure points, and reducing tossing and turning. It also provides a natural sleep environment, free of allergens.

CellActive™ Technology – is patented worldwide and exclusive to Pure Energy Sleep System™ mattresses. It’s a responsive sleep technology designed to help you get the most out of your sleep! It naturally rejuvenates and restores your body and is clinically proven to:

• Improve sleep quality
• Accelerate healing
• Increase energy
• Improve overall wellness

Celliant® – converts body heat into infrared light that penetrates into your muscles and tissues to:

• Help you fall asleep faster
• Increase blood circulation
• Increase oxygen levels
• Enhance cell vitality

Cellitex™ Recovery Latex – is a naturally healing form of latex that accelerates body healing, reduces soreness and muscle fatigue, and increases strength and stamina.

Cotton on the sleep surface provides a more natural and healthy sleep and regulates your body temperature throughout the night.

Wool fibre naturally absorbs and releases moisture, helping to maintain an even body temperature. Wool is hypoallergenic, making it resistant to dust mites, molds, and fungi.

Natural Talalay Latex, with its buoyant and resilient qualities, provides comfort and pressure-relieving support without that “sink-in” feeling.

Find Wiseguys Mattress, Circle Dr. E. Saskatoon, fan them on Facebook or check out their listing here in the Saskatoon Furniture Category on THE Saskatoon Directory of excellence. They are YOUR Trusted SASKATOON MATTRESS Experts!


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