Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Mystery Shop of HomeQuarter Coffeehouse & Bakery

In the Trusted Saskatoon community, we all have our parts to play to ensure we maintain the standards and high level of integrity we promote. To ensure that our partners are upholding these guarantees, we have a MYSTERY SHOPPER PROGRAM, where we ask people in Saskatoon to share their experience by filling out a report to tell us about their experience with a Trusted Saskatoon Partner! Our latest business to be mystery shopped was HomeQuarter Coffeehouse & Bakery Trusted Saskatoon Caterer & Bakery. This particular mystery shop was conducted by twin 11year olds Eden & Esmé who took the mission very seriously! Enjoy! 

HomeQuarter Coffeehouse & Bakery Mystery Shop


TRUSTED PARTNER: HomeQuarter



Name of Shoppers: Eden & Esmé T- Aged 11yrs 

MYSTERY SHOP CHECKLIST

  • How was the greeting/ welcome/ call answered? The man at the counter was very nice and helpful

  • Product/industry knowledge of staff? The offered Mom lots of different coffee options, she likes coffee and said it was really good coffee.  

  • If a quote is required is the quote well laid out/ clear? All the prices were on the menu board above the counter

  • Did they ask where you found them? No

  • Was the place well presented? clean and tidy? The cafe is very nice inside - they have lots of glass and many different places to sit. There is a place for little kids to play, booths to sit in and even an upstairs part which was more private.  They also had lots of places to plug in our chargers so we could use our phone and they had free wifi. It was very clean.

  • Overall experience 1-10.  9.5

  • Would you return as a customer/ recommend them to close friends? Yes,  we have been back and want to go again as there are lots of nice things in the bakery cabinet we would like to try. 

  • Did anyone stand out as exceptional? If so who? Why – The person that makes the cakes and pastries as they are very very good and the man that made Mom's coffee and our chai lattes is very talented at making nice patterns on top of the drinks. Our Step-Dad tries to do them at home but don't look as nice as the ones at HomeQuarter.  



Refer to the Trusted Guarantees-  Did they live up to expectations? 


TRUSTED GUARANTEES 

  1. Provide the service and quality promised. - YES
  2. Complete the job on time. – YES
  3. Charge the price quoted with NO surprises- YES
  4. Communicate honestly and be responsive to customer needs- YES
  5. Resolve any issues with customer satisfaction in mind – Nothing went wrong 


Please share any other comments relating to your experience with the company. 


"The scone, the cinnamon bun and Mom's sandwhich were all very tasty - the cinnamon bun was the best though, it was perfect. The Chai Latte was the 2nd best we have ever had. My Mom asked what the best was and we told her it was from a little place inside the Farmers Market a while ago . Mom started laughing because this was the place that used to be inside the Farmers  Market - so really they have done the 1st and 2nd best chai lattes ever! 





HomeQuarter also offer catering - based on what you have tasted would you like HomeQuarter to cater an event for you?  


If we had a birthday party that was catered or if we could order from HomeQuarter on Health Hunger at school we would be really excited! We are sure the catering is as good as the food and drink we have had. They are very good at everything they do.  

Congratulation Lee, Grace and the team at HomeQuarter! and you have proved once more that you deserve the PROMOTION, ENDORSEMENT and KUDOS that we love to heap upon you. Great Saskatoon and area businesses like yours deserve the promotion 

MOST importantly the public in Saskatoon can feel confident that when they choose a Trusted business from The Saskatoon Directory of experts they will be glad they did!! No risk..no stress...just Trusted businesses at their fingertips waiting to serve them! 


Trusted Saskatoon Brags about HomeQuarter Coffeehouse & Bakery - Trusted Saskatoon Caterer & Bakery


Not sure what to serve for your next event or where to have your next meeting, date, breakfast, lunch or coffee? HomeQuarter Coffeehouse & Bakery can accommodate all of the above.  This is why the Trusted Saskatoon team is excited to have them join our Trusted Saskatoon community of excellence in the Saskatoon Catering & Bakeries Category

HomeQuarter Coffeehouse & Bakery- Trusted Saskatoon Caterers & Bakery

We all have fond memories of home cooked meals growing up and many of us enjoyed fresh garden produce and preserves too. HomeQuarter Coffeehouse & Bakery is owned and operated by Lee & Grace Whittington, and managed by their youngest son Christopher.  The trio offers true homestyle cooking and baking as well as amazing perfectly brewed coffee. Being raised on the farm instilled a love of agriculture and a passion for baking and cooking in the family. The catering side of their business can accommodate up to 150 people, and they also boast a meeting space at the establishment that they rent out for private events. 

In 1996, Lee & Grace bought Riverbend Plantation, and now they sell their delicious ( and locally famous) Saskatoon berry preserves at HomeQuarter Coffeehouse & Bakery, along with other locations. 


HomeQuarter Coffeehouse & Bakery has had a location in the Saskatoon Farmer's Market for over 9 years and now with their larger location in the Banks Condo Development River Landing they are able to offer more of their amazing services to their customers & clients. You can try many great family recipes like Gramma Jean's butter tarts, carrot cake, cinnamon buns, Cornish pasties, homemade soup and much more.  It’s the perfect space to relax — whether you want to read a book by the fire, get cozy or hunker down to do some work in one of the booths, or watch the world go by at the sun-drenched bistro tables on the upper level.


Don't take it from us - read what some of their clients have to say when they shared their experience. 

"I have known Grace for over 10 years visiting their location at the farmer's market on many occasions. It's so nice to see that they have opened up a larger location. The atmosphere at HomeQuarter Coffeehouse & Bakery is great! You truly feel at home and not rushed at all. I have always enjoyed their food especially sweets, sandwiches & coffee. I definitely recommend them to all my friends and family." - Kim 


"I love the bright and relaxing atmosphere to enjoy their amazing home cooked meals and baking as well as great coffee and service."- Anna 


We are proud to promote and give the 'Thumbs Up' to HomeQuarter Coffeehouse & Baker a Trusted Saskatoon caterer and bakery


Trusted Brags about PICKNIC's CATERING & FINE FOODS a SASKATOON CATERING Expert on the Saskatoon Directory of excellence

The Trusted team has an exciting few weeks ahead of us as we count down to our 2nd city launch and the day after that, we find out if we have made the Finals of the prestigious SABEX Awards (for the Marketing and New Product/ Service categories- Saskatoon Chamber of Commerce excellence in business awards)! 

www.trustedregina.com launches on Monday 16th April..at last! The Trusted team worked hard to find and convince Regina businesses to open their minds and listen to what we are trying to do...most of the businesses that gave us the opportuinity to show them what we do, and what we stand for, really understood what Trusted offers them..a great opportunity to differentiate themselves from the others in their category in the most positive and unique way..and we have over 50% of the directory already sold! Some of our Trusted Regina Partners have already got results and our Trusted Regina Facebook page is attracting new fans daily...we are very eager to launch to the public and have our Trusted Regina launch party and networking event at Crave ..a Trusted Regina caterer!    

Talking about Trusted Caterers...we are thrilled to welcome and brag about out final Trusted partner in the Saskatoon Catering & Bakeries category on the Saskatoon Directory of excellence....we have 3 awesome options that cover any and all of what you might look for..they compliment each other beautifully and we have been pursuing the final business, PickNics for some time , as they were nominated and recommended to Trusted by countless people over the last 10 months..and now we have seen, tasted and smelt why for ourselves!!

PickNic's Catering & Fine Foods

Nicola Lawson, Owner & Manager of PickNic’s Catering, began her culinary training in Edmonton, and completed the required schooling to begin her three year apprenticeship as a commercial baker. Upon graduation from the program, she began her career in the food industry working at a variety of establishments all across Canada. Nicola has managed and worked at a variety of food and beverage establishments throughout the world. Her travels have taken her to the Yukon, where she managed the pastry shop of a hotel, to the cultural mecca of Capetown, South Africa, managing an in-store grocery bakery and then on to sunny Bermuda, where she took time from her busy sun-bathing schedule to run a classy resort's pastry department and also to find a husband! She returned to Canada to find her extended family had since moved from Alberta and settled in Saskatoon. So, a short hiatus in the Bridge City turned into a winter job contract commitment and not after too long she was smitten with the city! She and her husband have been living here happily ever since!

If you need a Birthday Cake..or a Wedding Cake in Saskatoon, Trusted is confident that you will not find anyone better to turn your cake fantasies into stunning reality...Nicola understands that people buy food with their eyes...and she creates cakes that are literally 'works of art'..they ALMOST look too good to eat...and they will be the talk of your event for years to come.. here are just a few examples!

  

NOW you can see why she is the recipient of Planet S- Best Saskatoon Caterer 2011,  has been the Womens Entrepreneur Member of the year, was nominated for SABEX awards and why she was featured as a ' spotlight chef' in Flavours magaizine! 

We can assure you that Nicola is not a 'one trick pony' who just does desserts...she can, and does, turn her hand to everything SAVOURY as well as SWEET, and the imagination and design she expresses in her sweet side transfers very well to her hot and savoury side...if you are looking for a SASKATOON WEDDING CATERER ...PickNics should be your first call..they can accomodate all budgets..and we can guarantee that as much care and attention is given to the smaller, more modest weddings..as is giving to the huge extravagent weddings..it is all in the details..and PickNics KNOWS how to do details! Check out the Wedding menus here to see for yourself the delicious options they offer...if you need plates or cake stands etc..they also have rentals   

If you have an office party, special event  or client lunch that needs catering..you should definitely consider PickNics Catering & Fine Foods ..they have everything from gourmet sandwiches  to buffets and Hors D'Oeuvres , PickNic's even have 2 Themed menus to tempt your taste buds, and most can be ordered online! Lets show you some of those tasty tidbits!

And finally ..if you have a special someone in your life who you want to treat to decadent eats ( MEN WE ARE TALKING TO YOU!!!!) then you will LOVE PIckNics  CANDLELIGHT DINNER IN A BOX

"Dinner In A Box" features your choice of two Gourmet Entrees, accompanied by a Fresh Salad, Herbed Foccacia Bread and an beautifully prepared "Dessert For Two". Your meal will be packaged in a White Gift Box, and wrapped together with a beautiful Long-stemmed Rose, Candles, and tied up with a Satin Bow....grab your self a bottle of Champagne and what more do you need to set the mood for romance!

You can check out PickNic's lovely website here or simply go to their listing in SASKATOON CATERING & BAKERIES  ..where you can also read the wonderful testimonials we received from the PickNic's clients we surveyed as part of the Trusted verification process. Nicola is active on Facebook and posts lots of beautiful pics of her work for you to droll over ..so Fan her page here.

PickNics Catering & Fine Foods are your Trusted SASKATOON CATERING EXPERTS for any and all occasions!   

Trusted promotes the BEST ..other directories just list the rest!

 

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
129 21st St E #400
Saskatoon, SK   S7K 0B2
Ph: 306.244.4150

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