Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them.
Why Choose a Business On the Trusted Saskatoon Directory?
All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses who we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team are thrilled to share our latest mystery shop report about Scott Roofing!
Name of Shopper: Brett B
1. How was the greeting/welcome/call answered?
Promptly and professionally. I had someone booked for an inspection and quote within minutes.
2. Product industry knowledge of staff?
Scott had multiple samples available and was able to source my roof needs without delay.
4. If a quote is required is it well laid out / clear?
Yes, it was delivered quickly and the information on the quote was clear.
5. Did they ask where you found them?
Yes
6. Overall experience 1-10
10 out of 10
7. Would you return/recommend?
Yes.
8. Did anyone stand out as exceptional?
Yes, Scott.
9. If you made a purchase or booked a job, how was the process?
See below
Did they uphold the 5 Trusted Guarantees?
- Provide the service and quality promised - Yes
- Complete the job on time - yes
- Change the price quoted with no surprises - yes
- Communicate.honestly and be responsive to customer needs - yes
- Resolve any issues with customer satisfaction in mind - yes
Please share any other comments relating to your experience with the company.
"This was an interesting test for Scott Roofing because of some strange circumstances which they handled very well.The roofing material loader (a 3rd party company - not Scott Roofing) - fell through my roof when delivering. Honest accident. They had a repair person there in minutes and properly fixed an entire side of the roof, actually adding value to my home. They let me know of the problem right away and did not try to hide it. There was no cost to me and they made sure I was happy with the work. "
"They finished the roofing just before a very powerful windstorm. I found a roofing nail on my deck not long after and wondered how many might be scattered on the lawn or neighbours lawn. Because the work happened while my family was on vacation, I didn’t want to mow my lawn, now very long due to vacation absence (ie shoot nails around) or have my kids play in the yard for fear of injury and therefore potential litigation. They agreed at no extra cost to come and do a second round of cleanup with a magnet. They did, and everything has been clear; my neighbours said they asked them if they could go over their yards too just in case."
"Scott Roofing’s quote came in 10-12% under 3 other companies that I contacted."
Reed Security believes when you become a client you will be entering into a relationship – one they want to grow and become long term...they work hard to meet all your Saskatoon Alarm & security needs from day one! Reed Security are Trusted Saskatoon Alarm and Security Experts.
Smart home security is a back-to-school essential for many working families with older children.
With an array of after-school safeguards for your kids, it delivers peace of mind throughout the school year and for years to come. Your kids can even grow into it as they become more independent.
Fewer keys mean fewer worries
As soon as your kids are old enough to arrive home on their own, Alarm.com starts making things easier with keyless smart locks and user codes for easy access.
Unlike keys, user codes can't be dropped, lost on the bus, or left in the door. If forgotten, its owner can ring the doorbell camera and you can unlock the door from work. Like a set of keys, however, your child's first user code can still confer a sense of responsibility that they'll love.
Technology makes check-ins less challenging
With every school year, your kids grow a little more independent. Meanwhile, you worry just as much as you ever did, and you need to know they're okay after school.
Your Alarm.com app is here to help, offering peace of mind via quick, visual check-ins. You can see a quick snapshot from any Image Sensor, view a live feed from your indoor or outdoor cameras, and even get front-door video clips of your kids arriving home.
If you prefer a hands-off approach, Alarm.com also offers a range of custom alerts for specific activity and events, such as the kids not arriving home on time, or even the video game cabinet being open for too long.
Smart reminders ensure that your house stays secure
As kids get older, they have more going on, which means they forget things. Unfortunately, this often includes securing the house when they're last to leave.
Alarm.com can help with actionable smartphone reminders. Once your teens have their own Alarm.com app, your house can remind them directly if a door isn't locked, or the garage is open, or the security system isn't armed when it should be. They'll be able to fix things quickly with a remote command.
As kids grow, Reed Security keeps up
We keep up with your family as tray grow. When it's time to add a new device like a doorbell camera or smart lock, Reed Security is on hand to help. We also deliver new features and updates digitally through the cloud, keeping your Alarm.com-powered home at the cutting edge of smart home technology.
$0 Installation Plans are available O.A.C.
At Razor Heating & Air Conditioning, the primary focus is to provide Saskatoon and surrounding area customers with quality work, prompt service and innovative real world solutions to everyday mechanical and home comfort issues.
Whether it be an upgrade or repair to your current home, or mechanical needs of a new home Razor Heating and Air are the people to turn to for all your Air Conditioning, Heating and Indoor Air Quality needs. Their real-world, on-the-job trained employees have the industry experience and know-how to look past the rough edges of renovation or construction. The professionals at Razor strive to bring you quality products and services with a budget-minded solution.
THEY ARE YOUR TRUSTED SASKATOON AIR CONDITIONING & FURNACE EXPERTS!
Trusted Saskatoon Air Conditioning & Furnace Experts at Razor Heating discuss proper boiler installation:
Importance of a Quality Boiler Installation
Just like a furnace, the importance of a quality boiler is installation is key for proper operation. A boiler that is installed improperly can cause premature failure in the unit and can result in you spending more money to repair it or replace it. There was a case where Razor Heating and Air Conditioning came in and repaired a boiler installation that was installed by a different company improperly. Make sure your boiler installation is done correctly the first time.
Things to Consider When Having a Boiler Installed in Your Home:
- Product Quality:
Do some searches about the quality of the brand you're installing, or ask your HVAC professional about the brand.
- Company Reputation:
Make sure to check how long the HVAC company has been in business, their reviews and testimonials, and any installation photos they have.
- HVAC Service:
Make sure that the company you hire also offers service in addition to installations. In the case that you do need assistance with your new boiler installation, you want to know the company can help.
- Boiler Warranty:
Ask the company what warranty is offered with your boiler installation.
A high-quality boiler can last for many years, but proper care and maintenance are important. They can provide you with the proper services needed to keep your boiler working effectively. If you need more details about boiler installation in Saskatoon contact Razor Heating and Air Conditioning today!
Trusted Saskatoon's Heating and Cooling Experts, Razor Heating and A/C are here to help you with all your need Heating, Air Conditioning, and Indoor Air Quality Needs. Contact them today!
Sunview Windows and Doors manufacture windows in their Saskatoon factory. They install new and replacement windows to home woenrs and busineses to Saskatoon and across Saskatchewan. They also sell high quality doors, security shutters and blinds. In addition, they also manufacture solariums (also called sunrooms), screen rooms, conservatories and patio covers via their sister company, Sunview Solariums Ltd.
Sunview's great reputation is built on the foundation of trust, integrity and doing business the right way.
Owners Rod Buell and Michael McLachlan are committed to providing 100% customer satisfaction. They invest time and energy ensuring Sunview Windows and Doors and Sunview Solariums offer consistently high standards of quality and workmanship. The Sunview team are always looking at new and innovative products and they are willing and capable of taking on any project, including custom manufacture.
The Trusted Saskatoon team enjoys working with Sunview, we have always found them to be very knowledgeable, friendly and responsive. They stand by their products and have an excellent warranty.
Not only does this company manufacture windows in Saskatoon, made to withstand our harsh climate, but they also manufacture Sunview sunroom's (also known as conservatories or solariums).
Conservatories are a fast-growing trend in Saskatchewan. Conservatories have been popular in Europe for many years and Sunview solariums supply customers across North America. These stunning products are a great addition to any home as they extend the comfort and living space, as well as protecting homeowners and their guests from pesky insects and the elements.
The Sunview team are skilled professionals and their goal is to provide the best possible experience from start to finish. They provide financing and have many happy clients who are thrilled with the work Sunview has done for them. Contact them today to start the home update of your dreams!
As their tagline clearly explains...
We build them – We install them – We stand behind them
Rod and his team did a fantastic job for us. From the initial walk-through consultation, providing us with some great options, remeasuring things at the time of order to confirm to final installation, it was a great experience. We would not hesitate to use their services again or refer them to friends or family. Dean York
Reed Security believes when you become a client you will be entering into a relationship – one they want to grow and become long term...they work hard to meet all your Saskatoon Alarm & security needs from day one! Reed Security are Trusted Saskatoon Alarm and Security Experts
HOW TO STOP BURGLARS FROM TARGETING YOUR HOME
In Burglary Prevention Tips :
- Unlocked doors or windows
- Front doors with glass panes
- Open curtains that reveal what you have in your home
- Open doors or windows (this includes garage doors)
- Darkened points of entry
- Valuables left out in the open, such as lawn equipment or bicycles
- Large bushes that obscure the front yard or door to your home
- Fences that provide cover
- Neighbourhoods without neighbourhood watch
Signs that a home is an unoccupied target include:
- Newspapers or unchecked mail
- Overgrown yards
- “Sorry we missed you” notes on the door
Secure Entryways
BURGLAR-PROOF YOUR HOME: LOCK YOUR WINDOWS AND DOORS
REINFORCE YOUR DOORS
GLASS FRONT DOORS ATTRACT BURGLARS
They will look through the door in order to see what’s inside. A thief can see if you have a traditional, monitored alarm system as well.
KEEP YOUR GARAGE DOOR CLOSED
I think a lot of people take leaving their garage door open for granted. Maybe you could do that in 1952, but those days are over. I know a man who’s wife pulled into the garage and left the garage door open when she went into the house. By the time she went back out to close it, someone had already run in and stolen his toolbox full of expensive tools. Now, talk about emboldened opportunism! Luckily they caught the guy because the man had a security camera that had captured a clear image of his face.
GET AN UP-TO-DATE OPENER
LOCK THE DOOR FROM YOUR GARAGE INTO YOUR HOUSE
CLOSE YOUR BLINDS OR CURTAINS
WHAT BURGLARS WANT AND WHERE THEY LOOK FOR IT IN YOUR HOUSE
- under the mattress
- under the bed
- master closest
- shoe boxes
- night stands
- tops of wardrobes
- bathroom cabinets
- dresser drawers
- medicine cabinets
- children’s’ rooms
- kitchen pantry
- broom or utility closet
- basement
- attic
HOW LANDSCAPING CAN ATTRACT OR DETER BURGLARS
Crime prevention officers suggest keeping bushes trimmed down to about 3 feet or shorter so that you increase the visibility for your neighbours or pedestrian onlookers.
I can totally see keeping my front door and window bushes trimmed back. But let’s take a look at our other options below.
DEFENSIVE LANDSCAPING - AN ARMY OF POKEY, SHARP PLANTS AND GRAVEL UNDER WINDOWS KEEP TREES NEAR YOUR HOUSE TRIMMED
ADD LANDSCAPE LIGHTING FOR HOME SECURITY
Basically, these are stand-alone security cameras installed in light fixtures. Whenever motion triggers them, both the light and the camera activate. Next, they send you an alert via text message. From there you can control the camera, which includes the ability to speak to whoever is there..ask Reed today!
SIGNS YOU ARE AWAY
- OVERGROWN LAWNS
- TRASHCANS LEFT OUT BY THE CURB
WHAT DO BURGLARS LOOK FOR IN A TARGETED NEIGHBORHOOD?
- settled homes
- a particular type of home typically means disposable income..that means they have jewelry or cash
- well-kept homes
- yards with nice fences because they indicate nice interior
- houses without alarm systems
- glass front doors that let them see inside
If you get that funny feeling in your body about a strange person, trust it. Our age-old instincts, by design, warn us of situations. Don’t let your head talk you out of that warning.