A warning for consumers about fraud in the furnace and air conditioning industry in Saskatoon

9. Jun 2020 Admin Saskatoon Air Conditioning & Furnace, Saskatoon Plumbing, Trusted Tips

JOB Heating & Air Conditioning’s wonderful staff will be more than happy to provide you with an estimate for any home comfort improvement that you have in mind. They also offer training classes at your personal site for maintenance and they also offer home heating tune-ups. JOB are Trusted Saskatoon Furnace experts and they can also help you with all your Saskatoon plumbing needs!In this Saskatoon HVAC article, Jeff Bolton, owner of JOB, highlights how important it is to be aware of scams in the Saskatoon air-conditioning and furnace marketplace.

JEFF FROM JOB WARNS AGAINST FRAUD IN SASKATOON’S HVAC INDUSTRY

The feeling of being ripped off is horrible, and I count myself fortunate that I haven’t been the victim of fraud very much in my life. However, I am sad to say that I deal with victims of contractor fraud too often in Saskatoon. In my latest article, I share another example that happened recently, as I want to educate consumers on what to look out for.- Jeff , owner of JOB

Fraud takes many different forms

I was recently at a lady’s home to provide a quote to replace the furnace and air conditioner. Her house was the same as most other homes in our city, in fact she lives just 4 blocks away from my family. She invited me in and we exchanged pleasantries, then I asked her the burning question that had been top of mind since I pulled up outside. Why was she requesting a quote for a new home comfort system in a house that was no more than 12 years old?

She explained that the night before her furnace had stopped working. This was especially an issue as the overnight temperature in Saskatoon had dropped to about -30C. Unfortunately, she was unaware that JOB offers 24-hour emergency service and she had called another company.

The other company turned up, identified the problem but they didn’t have the part required ( It was 4 am, so I give them a pass on that one,) . They returned at 8:30 am with the correct part to fix the issue and the tech took it upon himself to go through her furnace and air conditioner. He noted that there were old watermarks both on the side and at the base of the furnace, which I can verify. As someone that has a career in the furnace and air conditioning industry, the source of the water was very evident to me.It was clear that at some point, probably in the summertime, the evaporator coil had frozen and then melted.

One indication about this was the plugged air filter leaning up against the furnace.

The other technician told this very nice lady that her furnace was over ten years old and a crack COULD happen in the heat exchanger (even though he couldn’t find any crack) and that would send carbon monoxide into her home potentially killing her, her partner and her dogs!! If that ominous threat was not enough, he also told her that her air conditioner unit had a leak and would also need to be replaced.

Now, it is possible that she may have a leak in the air conditioner, but there’s simply no way to determine that when it’s -26C outside! Saying that she has a leak when there is a dirty filter right there is, “bullcrap!”

The other thing that I haven’t mentioned yet, is the 3 carbon monoxide detectors I saw in her home. I will not downplay carbon monoxide poisoning, because it is the biggest threat to life that we face in the HVAC industry, however, there was no sign of that here. When questioned, she confirmed that the carbon monoxide detectors had never gone off. In addition, one of the detectors displays the level of CO present and when I checked it showed zero.

Let me be VERY clear here, this person was simply using fear tactics to sell a new furnace and air conditioner to this lady.

If you get a flat tire on your Chevy do you buy a new Mercedes??

“But he said I’m in imminent danger!” Said the lady

The moral of the story about fraud in Saskatoon’s HVAC Industry, is to be careful, ask questions and deal with the right people. Start by looking for businesses on TrustedSaskatoon .com.

JOB Heating has been a TrustedSaskatoon partner from almost the beginning. We are both locally owned and accountable companies and we deal with local companies. Local people always care the most, we care about service and we care about people. We care because this is my city and my home too.

Contact Jeff and team at JOB Heating today.

JOB products and services include:

JOB Heating & Air Conditioning Trusted Saskatoon Furnace, Boiler and Air Conditioning Experts

JOB. Heating & Air Conditioning are Trusted Saskatoon Plumbers

Trusted Saskatoon Air Conditioning & Furnace Experts Discuss Quality Boiler Installation

12. Jun 2019 Ally Saskatoon Air Conditioning & Furnace, Trusted Tips

At Razor Heating & Air Conditioning, the primary focus is to provide Saskatoon and surrounding area customers with quality work, prompt service and innovative real world solutions to everyday mechanical and home comfort issues.

Whether it be an upgrade or repair to your current home, or mechanical needs of a new home Razor Heating and Air are the people to turn to for all your Air Conditioning , Heating and Indoor Air Quality needs. Their real-world, on-the-job trained employees have the industry experience and know-how to look past the rough edges of renovation or construction. The professionals at Razor strive to bring you quality products and services with a budget-minded solution.

THEY ARE YOUR TRUSTED SASKATOON AIR CONDITIONING & FURNACE EXPERTS!

Trusted Saskatoon Air Conditioning & Furnace Experts at Razor Heating discuss proper boiler installation:

Importance of a Quality Boiler Installation

Just like a furnace, the importance of a quality boiler is installation is key for proper operation. A boiler that is installed improperly can cause premature failure in the unit and can result in you spending more money to repair it or replace it. There was a case where Razor Heating and Air Conditioning came in and repaired a boiler installation that was installed by a different company improperly. Make sure your boiler installation is done correctly the first time.

Things to Consider When Having a Boiler Installed in Your Home:

- Product Quality:
Do some searches about the quality of the brand you're installing, or ask your HVAC professional about the brand.

- Company Reputation:

Make sure to check how long the HVAC company has been in business, their reviews and testimonials, and any installation photos they have.

- HVAC Service:

Make sure that the company you hire also offers service in addition to installations. In the case that you do need assistance with your new boiler installation, you want to know the company can help.

- Boiler Warranty:

Ask the company what warranty is offered with your boiler installation.

A high-quality boiler can last for many years, but proper care and maintenance are important. They can provide you with the proper services needed to keep your boiler working effectively. If you need more details about boiler installation in Saskatoon contact Razor Heating and Air Conditioning today!

Trusted Saskatoon's Heating and Cooling Experts, Razor Heating and A/C are here to help you with all your need Heating, Air Conditioning, and Indoor Air Quality Needs. Contact them today!

The Trusted Community rebuild of Janice's house. Janice's testimony of her experience

14. Aug 2015 trusted Saskatoon Contractors, Saskatoon Renovations, Trusted Media , Trusted Partner News

The Trusted team is SUPER excited to announce that the Trusted Saskatchewan community rebuild of Janice Braden's house has been completed. Janice and her young daughter have a HOME again ...and a beautiful one at that!

We will be sharing pictures of the finished project soon, but first, we had to have a party to celebrate!

On August 13th, 2015 the Trusted team gathered Janice and as many of the Trusted partners who contributed to the project as possible to Village Guitar and Amp and celebrated this completion of this huge project. Nicola from PickNics Catering ( a Trusted Saskatoon caterer ) provided delicious food and the drinks flowed as we all laughed and chatted about the project. Friendships have been made on this project between the partners across Saskatchewan, and Janice Braden was kind enough to allow us to video her giving testimonials to all the Trusted partners and others that stepped up to help her in her moment of need!

Please enjoy the video below, and please support these wonderful Trusted partners that really did make this happen. We are so proud to support and promote our partners as they really are all the REAL DEAL!

Below is a list of the Trusted partners who stepped up, along with their suppliers ( Loraas ( free Loraas bin), RONA ( trims), Roofmart Prairie( all of the shingles!) and Dave at Heated Roofing Systems, Colorado, USA donated a brand new heated roofing system! Plus RONA for trims and lots of other bits of material and Winroc!

Perfection Plumbing - All the plumbing

Kitchen & Bath Classics - new bathroom vanity

JABA Construction- Project Management and numerous jobs!

KTS Custom Cabinets - A NEW CUSTOM KITCHEN

Age Of Electric - ALL the electrics

Sunview Windows & Doors - $250 towards the rebuild

Conexus - donating $250 towards the re-build

Kari Calder- Century 21 - $300 in Home Depot Gift Certs

Hairstyle Inn's - $300 Gift Certificate to HSI

Made In The Shade $700 Gift Certificate for MIS

Adrenaline Roofing - Trusted Regina Partner- a NEW Roof and heated roof system!

Fresh Living - shopping help and design

BOW Home Services - Painting services

Read The Janice's Build full story from the beginning - 3 previous articles here

Trusted SK community steps up to help a local Saskatoon woman after her contractor nightmare Part 3 Janice's rebuild

9. Apr 2015 trusted Saskatoon Contractors, Saskatoon Renovations, Trusted Media , Trusted Partner News

The Trusted teamwork for the public, we do that by finding great local businesses, verifying they are as good as we have heard, and contracting them to uphold the 5 Trusted Guarantees. These 5 Trusted guarantees are the cornerstone of our business and the businesses we partner with, and if something does go wrong we hold the businesses to their obligations....that's what the Trusted Saskatoon businesses sign up for. That's why we promote them and why we believe they are the best businesses in the cities we serve.

The first time you have heard of this?

Read/watch Part 1 here - see where it all began!

Part 2

Read the CBC Story Here

JANICE'S BUILD- the Trusted Rebuild PART 3

It's been over 6 months since we first brought you Janice's story, and we are getting to the final stages of this huge renovation here in Saskatoon! CBC covered the story province-wide in December and it has also been featured in a number of National Publications including Canadian Contractor Magazine!

Dave Andercheck from JABA Construction and his team have been project-managing the build - this is no mean feat!! Coordinating contractors, multiple companies across Saskatchewan's work schedules, inspectors and a plan to do everything in a logical order! Weather, vacations and material delivery has hampered efforts to get this job finished sooner and in this video you can really see what goes on to get a huge renovation ( estimated materials and labor donated will be $80-$100k) like this completed, and meet some of the amazing Trusted partners who tell us why they have stepped up to the plate!

WE LOVE WHAT WE DO!!!!

We have already had so many wonderful Trusted Saskatoon directory partners offer Janice their help and have gone over and above in both free labour and materials ... Trusted Regina partner Adrenaline Roofing - a new roof!!

These partners, along with their suppliers ( Loraas ( free Loraas (bin), RONA (trims ), Roofmart Prairie( all of the shingles!) and Dave at Heated Roofing Systems, Colorado, USA donated a brand new heated roofing system! Plus RONA for trims and lots of other bits of material and Winroc!

Perfection Plumbing - All the plumbing
Kitchen & Bath Classics - new bathroom vanity
JABA Construction- Project Management and numerous jobs!
KTS Custom Cabinets - A NEW CUSTOM KITCHEN
Age Of Electric - ALL the electrics
Sunview Windows & Doors - $250 towards the rebuild
Conexus- donating $250 towards the re-build
Kari Calder- Century 21 - $300 in Home Depot Gift Certs
Hairstyle Inn's - $300 Gift Certificate to HSI
Made In The Shade Gift Certificate for MIS
Adrenaline Roofing - Trusted Regina Partner- a NEW Roof and heated roof system!
Fresh Living - shopping help and design
BOW Home Services - Painting services
Trusted Directories - $1000 of the project

So whats next? We are ever so close to getting done - so watch out for the final blog with the reveal video ....oh yes, then a PARTY!!

A message from Janice Braden. " Yes, I have been terribly impressed by everyone who is coming in to work. It's almost like everyone feels a responsibility to prove what good workmanship should be - I hear snips of conversations about doing it right, double and triple checking, making sure things will last for years. Everything that is going in, layer by layer, is solid and of excellent quality and I couldn't be happier or more impressed. And yes, the ridiculous potlight is gone (Arlen from Age Of Electric said none of them was actually hooked to a switch anywhere..oh my!). "

Trusted community steps up to help a local Saskatoon woman after her contractor nightmare Part 1

29. Sep 2014 trusted Saskatoon Contractors, Saskatoon Electrician, Saskatoon Interior Decorator , Saskatoon Interior Design, Saskatoon Kitchens, Saskatoon Painters Decorating & Design, Saskatoon Plumbing, Saskatoon Real Estate, Saskatoon Renovations, Saskatoon Window Coverings, Trusted Media , Trusted Partner News, Trusted Tips

The Trusted teamwork for the public, we do that by finding great local businesses, verifying they are as good as we have heard, and contracting them to uphold the 5 Trusted Guarantees. These 5 Trusted guarantees are the cornerstone of our business and the businesses we partner with, and if something does go wrong we hold the businesses to their obligations....that's what the Trusted Saskatoon businesses sign up for. That's why we promote them and why we believe they are the best businesses in the cities we serve.

JANICE'S BUILD- the Trusted Rebuild

Last week we heard about Janice, a single Mum in Saskatoon that has not been lucky enough to deal with a ' Trustworthy' business, in fact, she has dealt with the kind of company that we set Trusted Saskatoon up to protect people from.... let's share the first part of the story.

Janice is a lovely woman who has been left in a house that was a home 5 months ago & now is a dangerous unfinished, building site. She is trying to keep on a brave face for her 10-year-old daughter but is sick with worry that the house won't survive the Winter cold that is on its way, and wondering every day how she is going to manage to get back on her feet .......why? All because of an unscrupulous Saskatoon contractor that has been her worst nightmare!

We heard her story last week through a friend of Sara's, the Trusted founder, and we were extremely moved by her plight, and wanted to do what we could to help...it's a great thing we know an amazing group of local Saskatoon businesses, who are invested in their community and who truly set the standard for integrity in the Saskatoon Business community!

We sent out an email at 9 pm that night, we had some responses back within the hour and by the end of the week, we have already had so many wonderful Trusted Saskatoon directory partners offer Janice their help...and Trusted Regina partners!

Perfection Plumbing - All the plumbing
kitchen backsplash, shower tiles, labour
A NEW CUSTOM KITCHEN
Age Of Electric - ALL the electrics
Sunview Windows & Doors - $250 towards the rebuild
Kari Calder- Century 21 - $300 in Home Depot Gift Certs
Hairstyle Inn's - $300 Gift Certificate to HSI
Made In The Shade Gift Certificate for MIS
Trusted Regina Partners a NEW Roof and heated roof system!
Fresh Living - shopping help and design
Kitchen & Bath Classics - Bathroom vanity unit
PLus all Painting services

Thank you also to Aaron Loraas- from Loraas disposal for donating bins and garbage fees for the project, Winroc and Rona for materials and Heating roofing systems in Colorado for the roof!!

Sara went to surprise Janice tonight, who knew nothing of this until then..it was extremely emotional, Janice was completely gobsmacked when Sara knocked on her door and told her why she was there. Once the first round of tears dried, and she realized Sara was above board, she showed her around the house and Sara couldn't believe the state this contractor has left her in. We shared the news about the wonderful Trusted Saskatoon companies that had already stepped up to help her, and she was happy to allow us to document this journey by blog and video, so she could prevent other people from having the same thing happen to them....so this is Part 1 of THE HOUSE THAT TRUSTED SASKATOON REBUILT!

So whats next?

A well-recognized business leader and expert in the construction industry is going to cast his professional eye over Janice's bombsite of a home, and he will then be able to assess just what needs to be done, and from there we can start planning the rebuild, and what we need in regards help & materials from these amazing Trusted Saskatoon companies.

We will leave you with Sara's comments as the last words of Part 1

" Saskatoon has been amazing to me and my family, and I believe it's important to step up to help people in the community you live in. Janice's situation is not uncommon unfortunately, a thing like this happen every day to families and individuals in this city and this province, that's why I was motivated to start Trusted. I am just glad I am in a position, along with the Trusted partners to help her with this hand up back on her feet again.

To start the ball rolling I will donate $1000 in TrustedSaskatoon.com Gift Certificates for Janice to put towards this rebuild. She can use them at any of the partner businesses on the www.trustedsaskatoon.com directory. I am not going to publicly name the contractor or his business...that is not my place, but after what I saw & heard today I believe strongly that the company should have their A rating on the Better Business Bureau of Saskatchewan lowered to an F, and the insurance companies should take them off their preferred list of contractors"