Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Mystery Shop The Carpet Guys - Trusted Saskatoon Carpet Cleaners

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. 

Why Choose a Business From The Trusted Saskatoon Directory? 

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses who we promote with a strong local marketing campaign. 


We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team are thrilled to share our latest mystery shop report about The Carpet Guys!



Mystery Shop The Carpet Guys 


Name of Shopper: Darren G.


1. How was the greeting/welcome/call answered?

Professional and courteous, both on the phone and in person. 


2. Product industry knowledge of staff?

Service was explained with detail. The knowledge base exceeded my expectations. 


3. If a quote is required is it well laid out / clear?

Yes


4. Did they ask where you found them?

I told him.

 

5. Overall experience 1-10

9.5 out of 10


6. Would you return/recommend?

Absolutely.


7. Did anyone stand out as exceptional?

Hal - Owner and Operator


8. If you made a purchase or booked a job, how was the process?

 See below


Did they uphold the 5 Trusted Guarantees? 

  1. Provide the service and quality promised - Yes
  2. Complete the job on time - Yes
  3. Change the price quoted with no surprises - Yes
  4. Communicate.honestly and be responsive to customer needs - Yes
  5. Resolve any issues with customer satisfaction in mind - Yes
There are no negatives!


Please share any other comments relating to your experience with the company. 


 "As an owner of two condos, it is important to refresh the carpets to "as close as new" as possible. My experience has been very positive and rewarding. Not only for me, but for new tenants moving in. I would recommend Hal and The Carpet Guys without any hesitation."
CONGRATULATIONS on a successful mystery shop Hal and the rest of The Carpet Guys team! 

Don't take a risk anywhere else! Contact them for an estimate today 

SERVICES - For fast service call or TEXT (306)-222-2561

DOMESTIC & COMMERCIAL SASKATOON CARPET CLEANING

  • Carpet Cleaning
  • Upholstery Cleaning
  • Scotch Guarding, Spot & Stain Removal
  • Pet Odour & Flood Clean-up

Saskatoon Carpet Guy is a Trusted Saskatoon Carpet Cleaning Company


Trusted Saskatoon Carpet Cleaners The Carpet Guys Share What's Hiding In Your Carpet

 Trusted Saskatoon Carpet Cleaners  The Carpet Guys are locally owned and operated with over 30 years of experience in the SASKATOON CARPET CLEANING industry. You can rest assured that you are hiring quality and expertise when you give “the Guys” a call! In their latest tip, they share some tips what's hiding in your carpet. 

As they always say ...

"Professional Carpet Cleaning for Particular People" 

What's Hiding In Your Carpet?




















What Could Be Lurking In Your Carpet?.

Everything that lands on your carpet could have the potential to stay there, even if it's not an obvious stain.

Dust particles, hair, mould spores and pet dander. 

Almost invisible to the naked eye, they fall off your clothing and land on your floors. Walking over carpet grinds these small particles into the fibres and underlay, often leaving a carpet that looks clean but can negatively impact the air in your home.


Stains 

Stains are also a problem. For example, stains caused by red wine or pet urine can actually provide a food source for bacteria living in your carpets.

Getting rid of carpet culprits


Vacuuming is always the first step in removing contaminants from your carpeting. Make sure to vacuum one or two times per week, and use a newer vacuum with powerful suction and built-in HEPA filters for a better chance of pulling up mites, allergens and dirt. But even the best vacuum can't remove everything that hides in your carpet.

To deal with the bulk of the particles, consider hiring a professional carpet cleaning service. Most companies use steam cleaning or dry-cleaning techniques to eliminate contaminants and remove stubborn stains. Professional carpet cleaners recommend at least one cleaning per year, but high-traffic areas might require more frequent cleanings.

Trusted Saskatoon Carpet Cleaners at The Carpet Guys tip on removing pet odours and stains from your carpets

 Trusted Saskatoon Carpet Cleaners  The Carpet Guys are locally owned and operated with over 30 years of experience in the SASKATOON CARPET CLEANING industry. You can rest assured that you are hiring quality and expertise when you give “the Guys” a call! In their latest tip, they share some tips on removing pet smells and stains from your carpets. 

As they always say ...


"Professional Carpet Cleaning for Particular People" 


Pet odours and stains on carpets

 

A pet can be a wonderful addition to your life, providing joy, friendship, and companionship. Some studies have shown that owning a pet can even have a positive impact on your physical and mental health. But as much as we love our furry little friends, they’re not always kind to our carpets. 


Pet odours can become unpleasant if left untreated and even minor accidents can ruin your carpets and rugs. Keep reading for some simple carpet and rug cleaning tips you can use in your home.

Fresh Stains


If your pet has an accident, a carpet stain that is still fresh will be much easier to clean up than a stain that’s been left to dry. Acting quickly, take the following steps to minimize the damage to your carpet or rug: 

• Apply a thick layer of paper towels to the spot and apply pressure to soak up as much urine as possible
• Blot, rather than rub the stain
• Repeat until the area feels almost dry to the touch 
• Use warm water and a small amount of detergent to clean the soiled area 
• Rinse with cold water
• Blot with fresh paper towels until the area is completely dry to the touch

Odours 


Pet odours resulting from accidents can be difficult to remove, especially if the stain has been allowed to set. The problem is that once a pet has had an accident on your carpet, they may continue to return to the same spot whenever they need to relieve themselves for as long as the scent lingers.

To remove pet odours, follow the steps outlined above and then apply a good quality pet-odour removal product to the area and allow it to soak in—these products contain enzymes that destroy the source of the odour. Repeat until the smell is gone. If you’re not sure where the odour is coming from, have your entire carpet or rug professionally cleaned. 

Deep Set Stains and Odours


For stains that have been allowed to dry and set into your carpet, it will be almost impossible to remove them on your own, and you’ll likely require a professional carpet steam cleaning


SERVICES - For fast service call or TEXT (306)-222-2561

DOMESTIC & COMMERCIAL SASKATOON CARPET CLEANING

  • Carpet Cleaning
  • Upholstery Cleaning
  • Scotch Guarding, Spot & Stain Removal
  • Pet Odour & Flood Clean-up

Saskatoon Carpet Guys are TRUSTED SASKATOON CARPET CLEANERS!

Don't take a risk anywhere else! Contact them for an estimate today 

 


Trusted Saskatoon Carpet Cleaners at The Carpet Guys share Ten Reasons to Have Carpets Cleaned Year Round

 Trusted Saskatoon Carpet Cleaners  The Carpet Guys are locally owned and operated with over 30 years of experience in the SASKATOON CARPET CLEANING industry. You can rest assured that you are hiring quality and expertise when you give “the Guys” a call! As they always say .."Professional Carpet Cleaning for Particular People" and the only Saskatoon Carpet Cleaners ' Given the Thumbs up' by Trusted Saskatoon!

Ten Reasons to Have Carpets Cleaned Year Round

As the weather warms and people head outdoors, it is important that custodial departments don't lose sight of what needs to be done inside. There are many reasons why carpets should not be neglected. Doug Berjer product manager for CFR, manufacturers of recycling portable carpet extractors, offers these top ten reasons to have carpets cleaned year round.

Properly cleaning and maintaining carpets:

1. Prolongs the life of carpeting. Regular carpet cleaning using the extraction method can increase the life of carpets significantly, protecting your floor-covering investment.

2. Protects indoor air quality. Carpets trap airborne pollutants; however, eventually those pollutants must be removed in order to protect the carpet and maintain indoor air quality.

3. Makes carpets easier to maintain. Most carpet soiling is made up of dry soils; when carpets are kept thoroughly cleaned on a regular basis, most dry soils can be removed with regular vacuuming.

4. Removes spots and stains. As with other soils, spots and stains can attract more soiling. Removing them promptly protects carpeting from damage.


5. Prevents the buildup of allergens and bacteria. Moist soiling of carpets can result in the buildup of several unhealthy contaminants.

6. Enhances the appearance of any room. Clean, well-maintained carpets speak volumes about the overall cleanliness of a home or facility.

7. Improves worker morale. Workers feel better about their work environment when it is clean. This includes carpeting.

8. Makes carpeting look and feel clean and fresh.

9. Removes dust mites and bedbugs that may have found a home in carpets.

10. Maintains the carpet’s warranty. Most carpet warranties require that carpets be cleaned using the extraction method within a specific amount of time, usually every 12 to 18 months.

 








 





 


The Saskatoon Carpet Cleaning Carpet Guys your Trusted Saskatoon Carpet Cleaners passes a Mystery Shop with flying colors

The Trusted Saskatoon Carpet Cleaning Guys are a locally owned and operated business with over 30 years of experience in the SASKATOON CARPET CLEANING industry. You can rest assured that you are hiring quality and expertise when you give “the Guys” a call! As they always say .."Professional Carpet Cleaning for Particular People" and the only Saskatoon Carpet Cleaners ' Given the Thumbs up' by Trusted Saskatoon!

TRUSTED COMPANY: Saskatoon Carpet Cleaning Guys

 

Date: December 4, 2013

 

MYSTERY SHOP CHECKLIST:

 

1. How was the greeting/ welcome/ call answered? Very pleasant and friendly.

 

2. If retail: Appearance of the store / staff and showroom? Did not attend the store or office.

 

3. Product/industry knowledge of staff? Excellent! Hal and Rob knew exactly what I needed and what to do to fix the issues I was having.

 

4. If a quote is required is the quote well laid out/ clear? Yes

 

5. Did they ask where you found them? No but I explained to them where I had found them before he had a chance.

 

6. Overall experience 1-10. 10

 

7. Would you return as a customer/ recommend them to close friends? Yes!! and I have already told all my friends on Facebook too!

 

8. Did anyone stand out as exceptional? If so who? Why? Both Hal and Rob were great!  They were both very personable and professional.  I am always a little worried about having strangers in the home when I am home alone but I had no apprehensions at all with this company!  I would for sure have them back in again.

 

9. If you made a purchase/booked a job how was the process?

If so refer to the Trusted Guarantees and give an overall mark on each if applicable. (on a 10 scale, 10 is high)

 

TRUSTED GUARANTEES

1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

 

Please share any other comments relating to your experience with the company.

 

It really was a great shopping experience! I had some concerns with getting some of the stains out of the carpet and they knew exactly what to do and how to fix them.  They were really fast and efficient and we even had some laughs while they were here.  Would love to have them back again and will for sure tell others about them and could not be happier that our carpets are cleaned for Christmas!

 

GREAT Job Hal - proving yet again that you deserve the Thumbs up from www.trustedsaskatoon.com!

If you want to experience the Trusted difference on your carpets call Saskatoon Carpet cleaning guys today- Check out their lising here or just give them a call at: (306) 222-2561

 

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
129 21st St E #500
Saskatoon, SK   S7K 0B2
Ph: 306.244.4150

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