Trusted Tips and Resources

Trusted Tips & Resources

Trusted community steps up to help a local Saskatoon woman after her contractor nightmare Part 1

The Trusted teamwork for the public, we do that by finding great local businesses, verifying they are as good as we have heard, and contracting them to uphold the 5 Trusted Guarantees. These 5 Trusted guarantees are the cornerstone of our business and the businesses we partner with, and if something does go wrong we hold the businesses to their obligations....that's what the Trusted Saskatoon businesses sign up for. That's why we promote them and why we believe they are the best businesses in the cities we serve. 



JANICE'S BUILD- the Trusted Rebuild

Last week we heard about Janice, a single Mum in Saskatoon that has not been lucky enough to deal with a  ' Trustworthy' business, in fact, she has dealt with the kind of company that we set Trusted Saskatoon up to protect people from.... let's share the first part of the story. 

Janice is a lovely woman who has been left in a house that was a home 5 months ago & now is a dangerous unfinished, building site. She is trying to keep on a brave face for her 10-year-old daughter but is sick with worry that the house won't survive the Winter cold that is on its way,  and wondering every day how she is going to manage to get back on her feet .......why? All because of an unscrupulous Saskatoon contractor that has been her worst nightmare! 


We heard her story last week through a friend of Sara's, the Trusted founder, and we were extremely moved by her plight, and wanted to do what we could to's a great thing we know an amazing group of local Saskatoon businesses, who are invested in their community and who truly set the standard for integrity in the Saskatoon Business community!


We sent out an email at 9 pm that night, we had some responses back within the hour and by the end of the week, we have already had so many wonderful Trusted Saskatoon directory partners offer Janice their help...and  Trusted Regina partners!  



Thank you also to Aaron Loraas- from Loraas disposal for donating bins and garbage fees for the project, Winroc and Rona for materials and Heating roofing systems in Colorado for the roof!! 

Sara went to surprise Janice tonight, who knew nothing of this until was extremely emotional, Janice was completely gobsmacked when Sara knocked on her door and told her why she was there. Once the first round of tears dried, and she realized Sara was above board, she showed her around the house and Sara couldn't believe the state this contractor has left her in. We shared the news about the wonderful Trusted Saskatoon companies that had already stepped up to help her, and she was happy to allow us to document this journey by blog and video, so she could prevent other people from having the same thing happen to this is Part 1 of THE HOUSE THAT TRUSTED SASKATOON REBUILT!   

So whats next?
Dave Andercheck from JABA Construction, a well-recognized business leader and expert in the construction industry is going to cast his professional eye over Janice's bomb site of a home, and he will then be able to assess just what needs to be done, and from there we can start planning the rebuild, and what we need in regards help & materials from these amazing Trusted Saskatoon companies.
 We will leave you with Sara's comments as the last words of Part 1
" Saskatoon has been amazing to me and my family, and I believe it's important to step up to help people in the community you live in. Janice's situation is not uncommon unfortunately, thing like this happen every day to families and individuals in this city and this province, that's why I was motivated to start Trusted. I am just glad I am in a position, along with the Trusted partners to help her with this hand up back on her feet again. 
To start the ball rolling I will donate $1000 in  Gift Certificates for Janice to put towards this rebuild. She can use them at any of the partner businesses on the directory.  I am not going to publicly name the contractor or his business...that is not my place, but after what I saw & heard today I believe strongly that the company  should have their A rating on the Better Business Bureau of Saskatchewan lowered to an F, and the insurance companies should take them off their preferred list of contractors"  

Trusted Saskatoon Deck & Fencing experts answers your Facebook fan page questions

 Talk to the ExpertsTrusted Contractor Show - Questions for Russ -Dexteriors:  

Q: Serena Dallas: I have a bathroom that has been two years under renovation. Previous bath tub/dry wall removed - new bathtub with surround in place (note NOT I have had several "plumber" people in and ALL say something different about how to move the piping to make it all fit properly including the shower portion. How can you REALLY tell the difference about what you need so that your bathroom is functioning verses who is telling me things I "need" but really are "wish" list items to be done later? We have no previous experience and since verbal estimates have been off by a couple of thousand it's difficult.


A:  Most replacement tubs will have the drain in the same location on the tub so the plumbing of the drain should not be a problem. The water supply lines would be dependent on the fixture that you choose to turn the water on and off.  Some fixtures are a one piece which has both hot and cold water supply coming from the one piece fixture to the sprout and also up to the shower head.  I would suggest this as the best way to go so as to eliminate an extra protrusion through the wall the water supply fixtures are mounted.  Once the water supply lines are in place the wall can be enclosed but the lines should be fully tested prior to sheeting this to see if there are any leaks.  Usually on the other side of the water valve there is an inspection panel that can be easily removed to gain access in the event there has to be repairs for leaks without ripping out drywall.  Regardless of what you may thin is is probably best to get a qualified firm to look up your plumbing as you do not want leaks inside your wall creating a possible breading spot for mold.  The tub surround may be installed after the sheeting is in place and care should be taken to make sure the holes that are cut line up with the water supply fixture, the sprout and the shower head supply pipe.  Once that is achieved the adhesive is applied and the surround should be caulked where it meets the tub surround. 


Q: Holly Stasiuk: My deck is in need of a face lift. It has peeling and faded walnut brown stain. What would you suggest?


A:Your deck is obviously a week deck which requires a protective coating to keep the moisture from intruding into the core.  If the peeling and fading is severe it may require a sanding to remove any loose stain and this should be done with a sufficient grit of sand paper which will remove the prior stain but not bite heavily into the wood. This usually will be by trial and error until you find the grit that will work best. After this is achieved you can apply the stain of your choice and enjoy until the next time your deck requires a face lift. 



Q: Nik Mac: Is it possible to spot repair cigarette burns in vinyl decking? (It was a really good party)


A:There are two main types of vinyl decking and they are the polyester back and the vinyl back decking products.  The polyester back has a fuzzy appearance and the vinyl back a slick or shinny appearance. The vinyl back lends itself well for repairs as it can be melted over the eisting tear or burn and will be hardly visible. The fuzzy back has to have the polyester burned off so it may melt to the vinyl top and does not weld as well as the slick/vinyl back. Either way a repair may be done without removing any of the existing deck membrane and this will leave membrane impervious to moisture penetration.  


Q: Rachelle Nieman: What is your labour warranty on decks? Material warranty?


A:The decking membrane we sell has a warranty of 15 years if done by a certified VKOTE technician which we are.  The material is warranted to perform as a water proof membrane without flaws for that period.  The labour warranty will be for a period of the same with some expectations which are abuse and movement of the wood substrate that would cause the adhesion to break loose.  As in all warranties  we cannot be responsible for abuse of the product and suggest that when clearing snow from the surface that care is taken not to gouge the surface when doing so. 


Q: M Liz Beisel: Was is the best product to put on a deck to last through our very long winters!!


A:This is boils down to life style. Wood decks are good for enduring the rigors of nature as are composite and vinyl decks.  The vinyl and composite decks lend themselves to maintenance free life style where the wood decks require a topical treatment to protect the wood from moisture penetration for rotting the wood overtime.  The vinyl membrane decking material will allow the homeowner to maintain a dry space under the deck for dry storage and alleviate the need to purchase a back yard shed/building for storage.  The vinyl decks also take water away from the foundation and deposit it away from the house which is another advantage.   Each one of these materials comes at a different price point so depending on what your lifestyle and budget are one of these will work for you. A wood deck requires maintenance after the installation. 



Q: Jules: I need to redo the exterior of my house. Since it's and old character home what is the best option for getting added insulation, long term durable siding (what's better: stucco, vinyl, brick, others?) and adds the best value to my home?


A: Many older homes have been renovated with an application of styrogoam being applied to the outside wall sheeting.  The foam is sealed at the joints and around any doors and windows.  A siding material is then applied to the foam and is fastened through the foam into the studs for a permanent installation.  Siding comes in vinyl, metal and cement board finishes.  The most durable of these is the cement board siding which is commonly referred to as Hardi board and Certain Teed. Acryilic stucco also utilizes a layer of foam which the stucco is adhered to.  The wall sheeting has a membrane applied ot the surface prior to the foam and stucco which helps to seal the building envelope from water intrusion.  I buess the budget would be a deciding factor in what product a homeowner would utilize for their exterior , noting that the siding would be the rleast expensive with regular stucco and acryilic above that.  Stone and brick would be the most expensive route to go but there are many options offered with the culture products that will be a little more cost effective for the home owner. 


Q: Bella Kennedy: How do you repair old cinder block leaking and crumbling basement walls? Thanks


A: This will depend on the severity of the problem.  There may have to be a removal and replacement which will require  a very expensive fix.  If the damage is slight there are products in the market place that can be applied to the face of the inside to help leaking from coming in.  In most cases the problem may have to be dealt with from the outside where the foundation will have to be excavated down to the footing and a sealing compound applied to the wall and a weeping tiles installed at the base of the footing to remove the moisture from the soil and away from the foundations.  If the wall is in a state of total disrepair the lifting of the house may be required and a temporary support put beneath the house while the old cinder block is removed and new installed.   Either way the problem was caused because moisture was accumulating alongside the foundation and had no place to drain to.  This would be mostly alleviated after the weeping tile and possibl a sump pit were installed to collect the water from around the foundation.  So the quick fix is just temporary until the problem becomes that of replacement. 


Q: Colleen Glover: Does sinking a hot tub into a patio deck make it a permanent feature to increase the value of a home?


A: One has to be careful as to not sink the hot tub too far onto the deck.  The thought is to have the lip of the hot tub are enough off the deck surface as to make exiting the tub easier.  If the kip were level one would have to roll out of the hot tub making it difficult to get out.  There needs to be enough height as to be able to swing your legs over the tub edge so as to be able to allow yourself  enough height to be able to get to a standing position without having to roll onto you side and then to your knees and then up onto your feet.  This may be easily enough maneuvered by a child but I find it is not a comfortable way for an adult to exit the hot tub.  The other thing to remember is access to the pumps and guts of the hot tub. If the tub is sunken into the deck it may be hard to access pumps if repairs are needed.  So I guess the answer to this question is on of preference as to what you feel comfortable with and it should make no difference as to sinking the tub into the deck to improve the value of the home.  



Q: Shannon Hildebrandt: What do you suggest for a sky light prone to icing over on the inside. Then of course, the ice melts the first warm day, causing wall and roof damage from the water.


A: The skylight appears to have a seal that is compromised.  The skylight is a window and like most windows has a dead air space between two layers of acrylic or glass.  If the seal has allowed warm moist air to penetrate into the space between the two layers of glass then this becomes the result.  The fix is to replace the skylight because it cannot be repaired where it is installed. 


Q: Diane Fontaine: Does it matter what size of deck? Looking to have a small one made to cover old slippery stairs/ &planter. Cost issues as well.


A: Like everything I always say there are three things to consider when purchasing anything, budget, function and aesthetics.  If you have an enormous budget then all things may be had.  However most of us have restrictions on cost so we compromise on one to achieve the other two.  You deck has to be looked at as an extension of our indoor living space  The detail of what is happening on the inside should manifest itself to the outside.  The size of the deck should accommodate whatever you lifestyles is about on a regular basis.  If you love to entertain with your friends, and enjoy being outside then by all means build your deck to accommodate the function of what your lifestyle is about.  The deck should reflect the lifestyle. Finishes need to be considered when choosing a deck size.  Some people enjoy staining wood and some people want a maintenance free deck.  We try to draw out these needs from folks when we are proposing a deck build so that we try to give them what they require for their lifestyle as opposed to what they want.  My thinking is why buy a sports car if you really need a truck.




2014 Trusted Saskatoon Contractor show

Trusted THE Saskatoon Directory   is proud to be hosting a Talk to the Experts show " The Trusted Show' Monthly on Newstalk 650 ..the first show aired June 9th 2012.  Find them all here in our tips library or on our Trusted Channel on You Tube which is a fabulous resource of Tips, Interviews, Demos and Tours.

What this means is you can listen to all the shows ON DEMAND, you can share them with friends who may be interested in the shows subjects and this makes sure you never have to miss a Trusted Show - we think out of the Box when it comes to marketing, so we can provide the BEST Possible service for YOU the public- we are the Only Local Directory that works for you...and the only  place to offer this kind of service in Saskatoon!  

This latest show we are featuring is the 2014 Trusted Contractor show! 


This months guests are :

John from Dexteriors Trusted Saskatoon Deck & Renovation experts.

Shane from Go 2 Guys Inc Trusted Saskatoon Roofing & Exterior experts

Russ from Stone Temple Decorative Concrete Trusted Saskatoon Concrete & Driveway experts

Find them all on the Saskatoon directory of Excellence



All the shows questions have been submitted by our wonderful Trusted Saskatoon Facebook Fans  and one lucky fans question was chosen by Brent Loucks to win the Prize package submitted by the 3 Trusted Businesses worth  OVER $500

Enjoy the show!! 



Trusted Saskatoon Interior Design Experts share a tip on Bringing the Inside Out

 Bringing the Inside "Out":

Being from Saskatoon, we tend to get a bit ahead of ourselves at the first glimpse of spring, welcoming it with open arms and open-toed shoes! We do this even though it is more than likely that we will get at least one more disheartening (suicidal?) snowfall. Well, we can’t wait around forever so let the summer planning commence! Get that pesky yard work and spring cleaning out of the way so that you can focus on the fun things – like designing your perfectly comfortable outdoor living room or ultimate bbq hangout! Check out the tips, tricks and inspiration below to make the most of your outdoor space:

Make an outdoor movie theatre:


Enjoy the fresh air while you indulge in popcorn and your favourite movie! Perk: a cool breeze makes cuddles a must!


Insert a beer cooler into your outdoor dining table:


Eventually, Saskatoon does get hot weather. Keep your company refreshed with a built-in table cooler! Not only is this a sleek design, but you get to stay and engage in the conversation without having to get up and grab more drinks! 


Make a tent fort and have fun painting old sheets:

This is a fun activity for the whole family!


Build-in a daybed on your covered patio:

Perfect when you want to curl up and read outside, and stay away from the pesky bugs!


Use indoor furniture for serving and decorating at your next backyard party:


Bringing the outside “in” is really trending right now, but what about bringing the inside “out”? This is a super cute way to add extra table space to any outdoor event without cluttering the actual eating/conversing area!

Hopefully this post has inspired you to be creative this summer and enjoy those few hot days! 



Trusted Saskatoon Interior Design Experts share a tip on What to know when hiring an Interior Design Professional

What to Know When Hiring an Interior Design Professional:

Designing vs. Decorating/Styling

Although the terms ‘interior decorator’ and ‘interior designer’ are often used interchangeably, they are two very different professions. It is important to explain the options that are available to you, so that together, you can best determine the type of service you require.

Interior Design Consultants

Both decorators and designers focus on creating an aesthetically pleasing space but our interior design consultants take this a step further by addressing the function of that space and how its inhabitants will live and work within it. Designers focus on the entire interior and exterior of a space, from where the walls will go, to what kind of flooring material will be used and the implications that flooring has in the space- durability, acoustics, life of the product, colour, etc.

Ideally, the designer will start on the project at the very beginning stages of the new build or renovation. First they will meet the end users of the space and attempt to understand how the space will be used. Interior design consultants apply the science of human behaviour as well as human dimension as it relates to interior space to design a building or home that maximizes efficiency and functionality as well as creates a stylish, welcoming and beautiful environment.

After the initial designer & client meeting, the designer will then lay out the floor plan, considering everything from circulation, accessibility and acoustics to furniture and lighting plans and creating architectural focal points. As the project progresses, the designer will take on the role of the decorator, choosing furnishings, paint and other finishes. 

After the design is complete, the client will have two options of how to implement that design. They can either take the plans that they have been provided with by their designer, find their own contractor and handle the installation and completion of the project themselves. The onus will now be on the client to ensure the vision that they and their designer conceptualized is properly put into place.

The other option, that is most often practiced, is to have your designer involved right through to the completion of the project. This way you can rest assured that the design and your vision will be realized accurately.

Interior Decorating/Styling Consultants

Although interior decoration is a specialized field, formal schooling is not a necessity. It does require the individual to be creative, have great visualization skills and the ability to pull an overall scheme together, considering all aesthetic details down to accessories. Because a technical education is not required, interior decorators are not involved in designing the layout of the space or projects that involve large scale renovations or structural planning and they will usually come on board after the “bones” and more technical aspects of the project are complete. However, many decorators will complete courses in colour and fabric, furniture layout, furniture styles and more and develop an extensive knowledge on how to update a space efficiently and effectively.

Decorators focus on the overall surface look of a space. They choose furnishings, fixtures, lighting, paint, fabric, and accessories, creating a decorating scheme that is beautifully put together, and reflects the personality of the homeowners. If you feel that the bones of your home are in good shape and up to date, or if your budget doesn’t allow for major changes, a decorator can do wonders to give your space a facelift by focusing on the finishing touches. They have a keen eye in judging what changes or additions will give you the most impact for your dollar!

Decorators are exceptionally talented when it comes to bringing a space to its full potential. We focus our attention on gathering beautiful pieces locally and from our own sources. We make selections that are aesthetically pleasing and create focal points that are unique and will really set your space apart! The most important part of the job as a decorator is to keep you, the homeowner in mind so your space truly reflects your style and personality!

Understanding the difference between the two professions can help to qualify which type of service you require – 



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