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Cheetham's Pharmacy you Trusted Saskatoon Pharmacy shares their tip on cold sores

posted by Trusted Saskatoon    |   July 21, 2015 19:12

Since 1994, Cheetham's Pharmacy has served their customers in Saskatoon and area, offering professionaladvice and exceptional service. Theyhave the education, knowledge, experience and skills to offer a wide variety ofhealth care services with a focus on offering exceptional service that goes above and beyond when it comes to their customer’s health and needs.

They are located directly across from City Hospital, centrally located for fast delivery to all parts of the city.

Cheetham’s Pharmacy is your Trusted Saskatoon Pharmacy

Trusted Saskatoon Pharmacy share a tip on Cold Sores from their Saskatoon Pharmacy Blog 

 

Cold Sores

It happens all too often for many of us, we go to bed and wake up the next morning with a cold sore. Cold sores are also known as “fever blisters” which often appear on or around the lips, chin or cheek. The herpes simplex virus is responsible for the formation of these fluid filled blisters which may cause pain, redness and swelling around the affected area.

The herpes simplex virus is easily transmitted from one person to the next by touching a cold sore or the fluid inside one, sharing utensils, kissing an infected person or through saliva. There must be a break in the skin in order for the virus to enter the body. Once a person becomes infected with the virus, it will remain dormant for the rest of one’s lifetime. When the virus is active it travels down the nerve cells to the skin often causing a painful, fluid filled blister to appear. Although there is no cure for cold sores there are treatments that are readily available to reduce the severity of symptoms and decrease healing time.

 

 

The first time a cold sore appears is known as the “primary” episode. This infection tends to be more painful and longer lasting than subsequent infections. Symptoms may include pain, itching or tingling around the mouth, fever, sore throat or swollen glands. The duration of this primary infection may range from two to six weeks. Some people may never have another episode while others may experience several throughout the year. It is important to remember that subsequent infections tend to be shorter in duration and symptom severity often decreases as well.

For some patients, cold sores may cause pain or embarrassment even though they tend to resolve on their own. Your pharmacist can suggest or even prescribe medications such as Valtrex or Zovirax that may decrease the duration of a cold sore. Over the counter medications (where no prescription is required) often contain an ingredient such as benzocaine to decrease the pain or itching associated with cold sores. Abreva, is another over the counter product which if applied in a timely manner (right when the tingling or burning sensation begins) may also decrease healing time.

 

Triggers often vary from person to person but may include stress, a weakened immune system, intense sunlight or injury to the affected area. Remember, there is no need to cringe next time you feel that burning or tingling sensation, your pharmacist is here to help you!

Tammy Callaghan Pharmacist, BSP

Cheetham’s Pharmacy

 

 

 

Cheetham's Pharmacy are your Trusted Saskatoon pharmacy

 

Find them on Facebook HERE!

 

 

 

Oxford Learning your Trusted Saskatoon Tutors and Educators share a tip on Learning Language

posted by Trusted Saskatoon    |   July 21, 2015 18:05

Oxford Learning Center works with all ages from 3 up to College age, and they are there for you and your child if they are struggling with a particular subject, having difficulty concentrating or you want to prepare them for secondary school. What you may not know is there is help and the answer is Oxford Learning Center.

Based on decades of research into how children learn, they designed a radically new approach to teaching and this is how Oxford Learning came to be the powerhouse of better learning that it is today. The Oxford Learning Saskatoon tutoring team will give your child the tools for a life time of learning; You really couldn’t give your child a better gift.

Oxford Learning Center are your Trusted Saskatoon tutors and educators

 

Trusted Saskatoon Tutors and Educators tip on Learning Language from their Oxford Learning Blog

 

Months before their first words, babies’ brains rehearse speech mechanics

While most young children don’t begin to form words until after their first birthday, a new study suggests that even before babies begin trying to communicate out loud, they are already processing and practicing language in their brains.

As reported by Science Alert, researchers at the University of Washington studied 7- and 11-month-old babies, and discovered that areas of their brains were activated when they were exposed to speech in both their native and a foreign language, including areas that are responsible for the motor movements required for producing speech.

“Finding activation in motor areas of the brain when infants are simply listening is significant, because it means the baby brain is engaged in trying to talk back right from the start and suggests that seven-month-olds’ brains are already trying to figure out how to make the right movements that will produce words,” says lead author Patricia Kuhl.

The researchers suggest their findings indicate that babies practice all the mouth and tongue movements necessary for speech long before they actually begin to speak.

A year-old baby sits in a brain scanner, called magnetoencephalography — a noninvasive approach to measuring brain activity. The baby listens to speech sounds like “da” and “ta” played over headphones while researchers record her brain responses.Institute for Learning & Brain Sciences, UW

 

Infants can tell the difference between sounds of all languages until about 8 months of age when their brains start to focus only on the sounds they hear around them. It’s been unclear how this transition occurs, but social interactions and caregivers’ use of exaggerated “parentese” style of speech seem to help.

University of Washington research in 7- and 11-month-old infants shows that speech sounds stimulate areas of the brain that coordinate and plan motor movements for speech.

The study, published July 14 in the Proceedings of the National Academy of Sciences, suggests that baby brains start laying down the groundwork of how to form words long before they actually begin to speak, and this may affect the developmental transition.

“Most babies babble by 7 months, but don’t utter their first words until after their first birthdays,” said lead author Patricia Kuhl, who is the co-director of the UW’s Institute for Learning and Brain Sciences. “Finding activation in motor areas of the brain when infants are simply listening is significant, because it means the baby brain is engaged in trying to talk back right from the start and suggests that 7-month-olds’ brains are already trying to figure out how to make the right movements that will produce words.”

Kuhl and her research team believe this practice at motor planning contributes to the transition when infants become more sensitive to their native language.

The results emphasize the importance of talking to kids during social interactions even if they aren’t talking back yet.

“Hearing us talk exercises the action areas of infants’ brains, going beyond what we thought happens when we talk to them,” Kuhl said. “Infants’ brains are preparing them to act on the world by practicing how to speak before they actually say a word.”

In the experiment, infants sat in a brain scanner that measures brain activation through a noninvasive technique called magnetoencephalography. Nicknamed MEG, the brain scanner resembles an egg-shaped vintage hair dryer and is completely safe for infants. The Institute for Learning and Brain Sciences was the first in the world to use such a tool to study babies while they engaged in a task.

Here’s a video of one the babies in the experiment:

 

 

The babies, 57 7- and 11- or 12-month-olds, each listened to a series of native and foreign language syllables such as “da” and “ta” as researchers recorded brain responses. Listen to what they heard in English:

and in Spanish:

The researchers observed brain activity in an auditory area of the brain called the superior temporal gyrus, as well as in Broca’s area and the cerebellum, cortical regions responsible for planning the motor movements required for producing speech.

This pattern of brain activation occurred for sounds in the 7-month-olds’ native language (English) as well as in a non-native language (Spanish), showing that at this early age infants are responding to all speech sounds, whether or not they have heard the sounds before.

In the older infants, brain activation was different. By 11-12 months, infants’ brains increase motor activation to the non-native speech sounds relative to native speech, which the researchers interpret as showing that it takes more effort for the baby brain to predict which movements create non-native speech. This reflects an effect of experience between 7 and 11 months, and suggests that activation in motor brain areas is contributing to the transition in early speech perception.

The study has social implications, suggesting that the slow and exaggerated parentese speech – “Hiiiii! How are youuuuu?” – may actually prompt infants to try to synthesize utterances themselves and imitate what they heard, uttering something like “Ahhh bah bah baaah.”

“Parentese is very exaggerated, and when infants hear it, their brains may find it easier to model the motor movements necessary to speak,” Kuhl said.

Co-authors Rey Ramirez, Alexis Bosseler, Jo-Fu Lotus Lin and Toshiaki Imada are all with UW’s Institute for Learning & Brain Sciences.

The National Science Foundation Science of Learning Program grant to the UW’s LIFE Center funded the study.

 

They are your Trusted Saskatoon tutors and educators!

 

 

Your Mortgage Now Trusted Saskatoon Mortgage Brokers share more happy clients testimonials

posted by Trusted Saskatoon    |   July 21, 2015 16:44

Buying a home is one of the most important and exciting steps in your life.... now that pesky financing! Deal with people who can offer you and your family the best options for you with Your Mortgage Now! Devin Cristo and Wes Will are your Saskatoon Mortgage Experts and they have years of experience helping individuals and families finance their dreams by offering mortgages from a variety of lenders for people from all walks of life.

They are your Trusted Saskatoon Mortgage Experts!

Here they share testimonials from very happy Clients:

 

Devin and Wes are two of the best guys to deal with. Knowledgeable and attentive. I don't hesitate to refer anyone to them as I know they'll get top notch service. Anyone can get a good rate, but it's their service that makes the difference. Great job guys! 

Evan Seabrook 

These guys are amazing at what they do. Before during and after the process they are continually helping me out. Great job guys. Keep doing the amazing job you guys do!

Matt Poppel

 

After having an unpleasant experience with a large bank, our realtor recommended Wes. Wes took the time to explain every step of the mortgage process and why each step was being completed. He ensured that all of our questions were answered and made a stressful process easy. Best of all he got us a better rate then we were quoted through the bank and all with a quick turn around time. Highly recommended!!

Nena Fyke 

 
Working with Devin and Wes was a great experience. They are both genuinely nice people, but at the same time are very professional in their work. They were able to arrange an exceptional mortgage rate for us with a major bank, which was important to us. All of the little details were handled, and the whole process was worry-free.
 
Rick Gelsinger
 
We have dealt with various mortgage lenders over the years, but Devin has been exceptional! He carefully listened to our needs and worked with us to find products that would help us to reach our goals as small business owners. We highly recommend Devin at YourMortgageNow if you are looking to buy any real estate in the future!
 
Shane Simpson 

 

To read more Google Plus reviews click here!  

 

 
Find them on Facebook here!
 
 

 

 

Tammy Wandzura a Trusted Saskatoon Mortgage Broker expert shares a great promotion

posted by Trusted Saskatoon    |   July 21, 2015 14:14

Purchasing your home is one of the biggest and most important decisions that you can make. Tammy Wandzura your Trusted Saskatoon Mortgage broker and the team at Elite Mortgage Choice believe that buying a home should also be an exciting experience with little to NO stress. By trusting your Mortgage Broker, you are ensuring that any stress you may have had in previous encounters can be eliminated!

Tammy truly believes that all you should have to worry about is opening the door to your new home for the very first time.

Here Tammy shares a great promotion:

Spread the word and earn!!!

 

 

 

Call Tammy Wandzura today at 933.3386 for all of your Saskatoon mortgage needs OR visit www.elitemortgagechoice.com

Make an appointment with Tammy Wandzura at TMG, #1-511 1st Ave N or check out her listing on the SASKATOON DIRECTORY in the SASKATOON MORTGAGES Category..she is a Trusted SASKATOON MORTGAGE BROKER Expert!

Listen to Tammys current Radio ad here! http://www.elitemortgagechoice.com/wordpress/wp-content/uploads/2012/02/SP0085.mp3

 

 

Sunridge RV Trusted Saskatoon and area RV dealers share a super Family RV video

posted by Trusted Saskatoon    |   July 21, 2015 14:05

Sunridge RVs in Radisson, Saskatchewan believes that you and your family must enjoy and relish their experience when finding an RV that meets their needs, lifestyle and budget. Their goal is to provide you with all the necessary information you need to make the right decision for you and your family. Whether visiting their location in Radisson, or shopping via the website, Sunridge RV promises that your concerns are their business. They are your Trusted Saskatoon & area RV Dealers

Here they share a video tip on a Family RV vacation:

 

Go RVing with the family and enjoy the magic and fun of RV camping in Ontario. Visit http://gorving.ca/ to learn about RVs and your next great vacation.

 

 

Find them on Facebook here!

 

 

Alchemy Renovations Trusted Saskatoon Renovation experts share testimonials from happy clients

posted by Trusted Saskatoon    |   July 21, 2015 10:33

Alchemy Renovations are a small Saskatoon renovations company who's primary focus is customer service and satisfaction.

Alchemy Renovations Saskatoon do all kinds of work on project of all sizes. On the interior they offer painting and drywall right through to kitchen and bathroom renovations and on the exterior of your home they do siding, decks, fences and even custom greenhouses!

Alchemy Renovations are Trusted Saskatoon renovation professionals 

Here they share testimonials from very satisfied customers:

 

"Konrad built closet doors and installed a cabinet in my front entry. Since I live in an older home, this was challenging due to uneven walls. I was very pleased with his workmanship and it looked better than I envisioned. Konrad is an excellent carpenter, has a good eye for design and leaves his work area clean and tidy at the end of the day. I would definitely call on him for other projects."

Gwen Curtis, Saskatoon, Sk

 

"Hi Konrad, just a short note to thank you for the excellent job you did installing our new vinyl siding. Appreciate your dedication and attention to detail. Much care was taken on some extra things I asked you to do. Thanks!"

Ken Glauser, Remax Agent, Saskatoon, Sk

 

"We hired Alchemy to do kitchen renovations and were thrilled with not only the quality of their work but with the timeliness it was done. They also did a great job of the clean up following. I would certainly hire Konrad and his crew for future home renovation projects as well as recommend him to family and friends."

Rachelle Beauchesne, Owner The Nines Salon, Spritwood, Sk

 

"I was looking for someone to do all of the finishing work in our basement (trim, hang doors, etc) and a friend recommended Konrad. We were very impressed with the work Konrad and Laura had done. What makes them stand out is that they are very honest, reliable and they go above and beyond for their customers. They spent time going through the scope of the work in the beginning and they didn't leave until they knew we were satisfied with the finished product. We would definitely hire them again and recommend them to family and friends."

Toni Davis, Martensville, Sk 


"Alchemy Renos were very easy to work and communicate with. Their team of professionals were honest about the scope of work that needed to be done and let us know in advance about anticipated challenges that might have arose during renovations. They were accurate with the quoted timeline and pricing. I would recommend Alchemy and will be using them again in the future."

Andy Weibe, Owner F.E.D Construction, Saskatoon, Sk

 

"We began renovating our newly acquired 100 year old home over our summer holidays, but with every problem we fixed we found two more. When it was time to go back to work, we were far from done and faced with having to hire the rest of the renovations out. Thankfully Konrad and Alchemy Renovations came to our rescue and carried on with our project with as much care as we were giving it. Konrad's crew listened to our direction and gave great suggestions that helped bring out the look we were going for. We are grateful for the quality of work Alchemy Renovations provided."

Andrea Calow, Teacher, Saskatoon, Sk

 


Find them on Facebook here!

 

Oxford Learning Trusted Saskatoon tutors and educators are offering fantastic deals on Summer programs

posted by Trusted Saskatoon    |   July 14, 2015 16:44

Oxford Learning Center works with all ages from 3 up to College age, and they are there for you and your child if they are struggling with a particular subject, having difficulty concentrating or you want to prepare them for secondary school. What you may not know is there is help and the answer is Oxford Learning Center.

Based on decades of research into how children learn, they designed a radically new approach to teaching and this is how Oxford Learning came to be the powerhouse of better learning that it is today. The Oxford Learning Saskatoon tutoring team will give your child the tools for a life time of learning; You really couldn’t give your child a better gift.

Oxford Learning Center are your Trusted Saskatoon tutors and educators

 

Trusted Saskatoon Tutors and Educators tip on their Summer Programs from their Oxford Learning Blog

 

Fight Summer ‘Brain Drain’!

Summer is the perfect time to catch up, keep up, or get ahead. With just a few hours a week, we can focus on any trouble areas, maintain learning momentum, boost confidence, and help make next school year stress-free.

Our programs are customized to suit your child’s specific needs, and our summer programs are no exception. In addition to our regular programming, we will be offering special summer programs.

Keep your child’s brain buzzing over the summer and give him/her a head start to the new school year, and beyond! Summer is an important part of your child’s overall education – Never stop learning.

 

DID YOU KNOW?
Studies show that students can lose up to 6 weeks of learning skills and 2.6 months of math grade level equivalency during summer!

 

 


Regular Program Hours 

Our regular programming for Gr. 1 – 12 students (English & French) will run Mondays through Thursdays from 9:00am – 11:00am and from 4:00pm 8:00pm

Little Readers (ages 4-5) will run Tuesdays and Thursdays from 9:00am – 11:30am


Program Prices 

Call us to hear about our summer discounts and program prices: 306-668-2223


Special Summer Group Programs 

20-Hour Elementary Math Review
Oxford Learning’s Elementary Math Review program ensures that students develop a solid math foundation from which they can comfortably expand their aptitude and skills.
Concepts include:

  • Fractions, Decimals & Integers
  • Exponents
  • Order of Operations
  • Geometry & Measurement
  • Data Management & Probability

 

August 10th-21st
2hrs/5 days x 2 weeks
2:00pm – 4:00pm Mon-Fri

$500 ($25/hr)

 

20-Hour Introduction to High School Math
This program starts off with an in-depth academic analysis that identifies specific math skill gaps. Each program is individualized to meet that student’s exact needs and to fill in missing gaps.
Concepts include:

 

  • Exponents & Square Roots
  • Polynomials
  • Volume & Area
  • Slope & Linear Equations

 

August 10th-21st
2hrs/5 days x 2 weeks
2:00pm – 4:00pm Mon-Fri 

$500 ($25/hr)

 

20-Hour Study Skills (Gr.7-10)
This program focuses on the key skills students need in high school, college, and university to study effectively and boost their test marks, including:

 

  • Active reading/listening
  • Taking notes
  • Managing distractions
  • Organization
  • Goal setting
  • Study strategies

 

August 10th-21st
2hrs/5 days x 2 weeks
2:00pm – 4:00pm Mon-Fri 

$500 ($25/hr)

 

4-Hour Get Organized Workshop
Students cover concepts including goal setting, time management, note taking, and organization. They will complete practical exercises to learn how to integrate these new skills into their routines.

 

August 4th-7th
1hr/4 days
3:00pm – 4:00pm Tues-Fri 

$100 ($25/hr)

 

4-Hour Understanding Group Dynamics Workshop
Students complete personality tests, group activities, and case studies to develop an understanding of their own interactional style in order to better understand how to work with others.

 

August 4th-7th
1hr/4 days
2:00pm – 3:00pm Tues-Fri 

$100 ($25/hr)

 

REFERRAL DISCOUNT
Bring a friend for a summer group program and get 10% off the program fee!
Note: – Only applicable to the special summer group programs
- Available only to current clients
- “Friends” must enroll and pay for the whole program
(ie. They cannot come for only one class)

 

How Can We Help you?

Tell us about your child and we'll tell you how we can help!

They are your Trusted Saskatoon tutors and educators!

 

 

J.O.B. Heating and Air Conditioning Trusted Saskatoon plumbing & HVAC pros share a real plumbing story

posted by Trusted Saskatoon    |   July 12, 2015 13:53

Saskatoon if you are looking for a Trusted company to help you with your home or business Heating or Cooling system problems or to find the best and most high efficient air conditioner or furnace for your home J.O.B. Heating & Air Conditioning is who you need to call! If your family suffers from allergies a new furnace that filters and helps to eliminate those unwanted allergens will make a real difference.

The amazing staff at J.O.B. Heating & Air Conditioning will consult with you to get something that fits your exact and specific needs and budget. With a new high efficient furnace you should cut your heating bills about 35% on average. We all love saving money!

J.O.B. Heating & Air Conditioning are SASKATOON PLUMBING, AIR CONDITIONING & SASKATOON FURNACE Experts

 

Here they share a tip on acceptable risk:

 

Recently, while doing a renovation in a very old commercial building, we found, as with a good majority of older structures, that the building had been neglected with many items falling into disrepair.  Some repairs were made incorrectly that negatively affected the structural integrity of the building. As we progressed with the reno, one item after another would crop up causing a one step forward and two steps back approach.

 

 

Two crucial steps  that affect any job are the deadline and total cost of that job. This one was no different, the deadline was fast approaching and many people’s lives were going to be negatively affected by missing this deadline. Professional contracting companies are legislated to put a high priority on safety no matter what the scenario. We attend safety courses offered by the Saskatchewan Construction Safety Association or by retail suppliers to demonstrate our commitment to safety. The information we garner from the classes is very beneficial to our day to day operations. But what happens when push comes to shove and a deadline is looming, you have many hours and much material on a job that you haven't been paid for? Do you accept that there is "acceptable risk" because of the deadline or that you have money owing to you? I believe the answer to this is, no. Receiving a fine from the Government notwithstanding, I'm the person that after an accident happens will have to go and bring the wife, husband, Mother or Father to the hospital or dare I say morgue. To me this would be the hardest thing I would ever have to do in my life and if I was to ignore a safety concern because of a deadline or budget, how could I look my own family in the eye? As business owners we cannot be on every job site all the time. We rely on our supervisors and employees to bring these concerns to our attention and to deal with them promptly. As sub contractors we have an obligation to bring the safety concern to the General or building owner. But what happens when their good judgement is clouded by that looming deadline or budget restraint? Our training tells us that it doesn't matter. Work must stop and corrections must be in place to ensure the safety of all people on that job site, not just your own worker.

 

 

On this job site I mentioned, this was exactly what took place. The instructors in all the classes we have been taking said this would happen but it doesn't really prepare you for the reality when it does. I found myself with my team having an argument about what is considered safe and what measure's should be taken before we continue with work. The irony of this situation was this argument was taking place right beside a broken ladder owned by another trade or the general / owner himself. This was a metaphor for his safety plan on his job site. I had a hard decision to make, forget about the deadline and the financial cost or use "acceptable risk" and hope for the best. That's when I thought " do I want to make that call to a wife, or a new mother?" The answer was emphatically, no.

 

 

Upon reflection the valuable lesson that I learned was that safety has no price. Professional contractors of any kind believe and live this every day. Yes sometimes safety can be taken to the extreme or taken advantage of. It is the professional contractor and his commitment to ongoing learning and behavioural change that will make the correct decision when the time comes.

 

When you choose a contractor you should ask about their commitment to safety and be prepared yourself as the home owner or building owner to make the site safe. Or it could be you having to make the dreaded call to that young mother.

 

 

You can find J.O.B. Heating and Air conditioning online www.jobheating.com. Check out their listing here in the SASKATOON AIR CONDITIONING & FURNACE  and in the Saskatoon Plumbing categories on THE Saskatoon Directory of excellence..they are your Trusted boiler EXPERTS Right here in Saskatoon!

 

 

Frontier Veterinary Services Trusted Saskatoon Vets pass a Mystery Shop with flying colors

posted by Trusted Saskatoon    |   July 12, 2015 10:05

Being a Trusted Business on the Saskatoon directory comes with alot of responsibility, no other directory, advertising medium or ' watchdog organization' puts businesses through the process we do before we promote and endorse them. Most other organizations offer is checking that the business has a valid business license, and maybe that they have insurance and don't have a bad rating, 99% don't even bother with that and those that do rely on the consumers to provide ratings, mostly unverified and un-qualified.

 

The Trusted Saskatoon businesses become Partners with a contract, and they become part of a community. In a community we all have our parts to play to ensure the directory maintains the standards and high level of integrity that it does. To ensure that our partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where normal everyday people mystery shop our Trusted Partners, we then get our mystery shoppers to fill out a report to tell us about the experience!

Our latest business to be mystery shopped is Frontier Veterinary Services a Trusted Saskatoon Vet, lets tell you how they did!

 

 

TRUSTED COMPANY: Frontier Veterinary Services

Date: June 22, 2015

Name of Shopper: Alison Moon

 

MYSTERY SHOP CHECKLIST

1. How was the greeting/ welcome/ call answered?: A very friendly greeting, used their own name and also who the company were, so I knew I had called the right number

2. If retail: Appearance of the store / staff and showroom?: The reception was very clean, there was a lovely seating area to fill all the forms out, this being our 1st visit and there was a good range of products very clearly set out and the staff were all very presentable.

3. Product/industry knowledge of staff?: The knowledge of the staff is fantastic, the lady on the phone gave me a quote for neutering based on the type of dogs and their age and weight, she based my quote on the highest price, if they weighed less it would cost less, she also gave a price for their booster vaccines, detailed information on tick treatment options and advised that when we brought the dogs in that their staff would help with any more questions, as we needed booster vaccines and Deworming treatment too.

4. If a quote is required is the quote well laid out/ clear?: It is very clearly laid out,  it explains each product / procedure and cost.

5. Did they ask where you found them?: No, although I did find them on Trusted Saskatoon

6. Overall experience 1-10.: 10

7. Would you return as a customer/ recommend them to close friends?: Absolutely and I will come in to the city from Conquest, SK which is around an hours drive, as I am so happy with their care of our 2 dogs.

8. Did anyone stand out as exceptional? If so who? Why?: No, although that is only because all of the staff were really friendly and helpful.

9. If you made a purchase/booked a job how was the process? Amazing, I dealt with several members of staff and each one was happy and super helpful.

 

If so refer to the Trusted Guarantees and give an overall mark on each if applicable.

 

TRUSTED GUARANTEES

1. Provide the service and quality promised. yes

2. Complete the job on time. yes

3. Charge the price quoted with NO surprises. yes

4. Communicate honestly and be responsive to customer needs. yes

5. Resolve any issues with customer satisfaction in mind. yes

 

Please share any other comments relating to your experience with the company.

From the initial call, right up to picking up my dogs after their neuter operations, the staff impressed me in their manner with us and our dogs. They had so much time to help, when we took the dogs in for the operation, the lady we spoke to was very pleasant and it was clear that she loved dogs by how they responded to her. She explained the tick treatment options and we found a great 3 month lasting treatment they can just eat!! She also explained the vaccines and when they would need to come back, and that they would be sent home with de-wormer to take. I also had a lady come out after their surgery before they went home, later that day, explain that the operation had gone well, what to expect afterwards, medications they had to take at home and when and how best to give them and if there was anything I wanted to ask, on top of that I was given full post operative care details to take home and contact them if there were any problems and all medication was pre measured and the staff had wrote on the packs each dogs name and what the product was for, this was a godsend and made it so much easier to administer.

On the receipt breakdown it showed that with the booster injections, included in the cost they had given our dogs a full exam and pedicure , as they must have noticed they needed them, and they removed a lot of their ticks prior to their tick treatment to take at home. The cost quoted on the phone was exactly right when we came to pay , we were also given forms for each dog with their vaccine details and the date for their next shots.

The thing that impressed me the most was that the day after their operation my husband got a call from them asking if the dogs were well and checking they had not vomited or had diarrhoea or any other signs of being unwell. I will highly recommend them to anyone with pets, their level of care and knowledge was above and beyond expectations.

Superior Autobody Trusted Saskatoon Autobody professionals pass a Trusted Mystery Shop with flying colors

posted by Trusted Saskatoon    |   July 8, 2015 20:01

Being a Trusted Business on the Saskatoon directory comes with alot of responsibility, no other directory, advertising medium or ' watchdog organization' puts businesses through the process we do before we promote and endorse them. Most other organizations offer is checking that the business has a valid business license, and maybe that they have insurance and don't have a bad rating, 99% don't even bother with that and those that do rely on the consumers to provide ratings, mostly unverified and un-qualified.

 

The Trusted Saskatoon businesses become Partners with a contract, and they become part of a community. In a community we all have our parts to play to ensure the directory maintains the standards and high level of integrity that it does. To ensure that our partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where normal everyday people mystery shop our Trusted Partners, we then get our mystery shoppers to fill out a report to tell us about the experience!

Our latest business to be mystery shopped is Superior Autobody a Trusted Saskatoon Auto Body expert, lets tell you how they did!

 

 

TRUSTED COMPANY: Superior Auto Body

Date: June 25, 2015

Name of Shopper: Shelby 

 

MYSTERY SHOP CHECKLIST

1. How was the greeting/ welcome/ call answered?: The receptionist was very friendly.

2. If retail: Appearance of the store / staff and showroom?: The reception seemed clean and organized.

3. Product/industry knowledge of staff?: The knowledge of the staff was awesome.  They explained to me exactly what was needed before I left.

4. If a quote is required is the quote well laid out/ clear?: This was an insurance claim so there wasn't a quote however they did order an additional piece for our vehicle that was not part of the claim and paid out of pocket.  The price was exactly as stated on the phone :)

5. Did they ask where you found them?: No

6. Overall experience 1-10.: 10

7. Would you return as a customer/ recommend them to close friends?: Yes, for sure!!

8. Did anyone stand out as exceptional? If so who? Why?: Monty was great to deal with, he was very knowledgable and personable.

9. If you made a purchase/booked a job how was the process? It was all great, easy with no complications.

 

If so refer to the Trusted Guarantees and give an overall mark on each if applicable.

 

TRUSTED GUARANTEES

1. Provide the service and quality promised. 10

2. Complete the job on time. 10

3. Charge the price quoted with NO surprises. 10

4. Communicate honestly and be responsive to customer needs. 10

5. Resolve any issues with customer satisfaction in mind. 10

 

Please share any other comments relating to your experience with the company.

Monty was wonderful and very helpful.  He even gave some great advice on some different vehicles to buy.  The whole process was super easy, no surprises and they work they did was great.  I also drove a courtesy car the whole week when they had our vehicle, that was a real treat! 

 

 

Find Superior Autobody Online at www.superiorautobodysk.com or go to their listing in Saskatoon AUTO BODY here, or Go visit them at Ave Q South ... they are on THE Saskatoon directory of excellence ..they are your Saskatoon Auto Body experts!