Trusted Tips and Resources

Trusted Tips & Resources

Crestview Auto Service your TRUSTED SASKATOON TIRE DEALER shares a tip on scheduled vehicle maintenance

Let's face it, most of us do not think about the tires on our vehicles until we run into a problem....and that problem may be a major inconvenience at best; an accident at worst. Having your vehicle serviced by people that you trust is an absolute must. Let Don and the highly trained technicians at Crestview Auto Service work with you to make sure your vehicle is ready for the road.

Crestview Auto Service is your Trusted Saskatoon Tire Expert and they also offer full Auto Service and Repair in Saskatoon

 

Here Don shares a great tip on scheduled vehicle maintenance: 

Some of us look forward to winter while others do not. The snow and cold will come and we can be proactive in minimizing the affects of the change in weather on our vehicle.  Each vehicle comes with a service schedule designed to keep your vehicle working properly for many years, through the cold and heat. Along with the scheduled intervals routine inspections will identify a service needed before it becomes too late and a major repair is needed.  

Although regular oil changes are typically the main focus of maintenance, it is equally important to make sure the other fluids and wear items on the vehicle are properly inspected. The level of fluids is usually the easy part, although many manufactures have done away with the traditional “dip stick” to check some of the fluids. In these cases it is necessary to follow a set procedure that may include a scan tool to interface with the on board computer system before the level can be checked. Having lubricating oils in good condition is very important to proper function of your vehicle and help with reduced costs over the life of the vehicle.  

 

 

Many times a fluid will look ok but will have become contaminated and acidic. This will cause the component we want protected to be damaged from the inside out.  Once damage is done it cannot be undone without substantially more cost than routine maintenance costs. 

When systems are flushed on your vehicle it is important to have the proper chemicals and detergents used and to make sure all of the contaminants are flushed out. Fluid flushes that do not use the proper chemicals or detergents can leave the system dirty and in need of another service shortly after. Think of it as having a glass of milk, let it sit on the counter for a day and rinse it out, when you look at the glass you still have a film of old milk on the glass. When you wash the same glass with soap the glass is clean and ready for the dinner table. Your vehicle will thank you with reduced failures and the inconvenience that comes with a breakdown. 

 

 

For the most part your vehicle maintenance schedule is designed to service these fluids before they become contaminated and breakdown. At times these services need to be done sooner and can be determined by your qualified service provider. The manufactures schedule is the longest (not the shortest) time/mileage you should go before maintenance is done, to get the most from your vehicle. 

All of us want our vehicle expenses to be the least they can be. When we look at vehicle maintenance and repair costs as the cost of transportation, it makes sense that proper maintenance be done to reduce our cost of transportation.  

Find Crestview at 24, 23rd Street East  or online at www.crestviewautoservice.ca - they are a fullservice Saskatoon Tire and Auto Repair & Service business and they can be found on the Saskatoon Directory under TIRES SASKATOON    they are your TRUSTED SASKATOON TIRE and AUTO REPAIR EXPERTS

 

 

Trusted Saskatoon auto repair & service expert Glenwood Auto's tip on Checking your fluids

At Glenwood Auto Service, they are committed to providing you exactly that. Your vehicle will be professionally diagnosed and top quality parts will be installed by technicians with years of experience that you can trust.

Glenwood Auto are Trusted Saskatoon Auto Repair & service experts

Here the Glenwood Team share their first of many video Tips it's definitelyworth watching!!


Glenwood Auto's tip on Checking your vehicles fluids correctly.

Crestview Auto Service your Trusted Saskatoon Tire and Auto Repair Expert shares a tip on Ride Control for your Vehicle

Let's face it, most of us do not think about the tires on our vehicles until we run into a problem....and that problem may be a major inconvenience at best; an accident at worst. Having your vehicle serviced by people that you trust is an absolute must. Let Don and the highly trained technicians at Crestview Auto Service work with you to make sure your vehicle is ready for the road.

Crestview Auto Service is your Trusted Saskatoon Tire Expert and they also offer full Auto Service and Repair in Saskatoon

Here Don shares a tip on Ride Control for your Vehicle:  

First a little trivia about the life of struts and shocks; research by manufactures shows that on the average road (not Saskatoon’s pothole roads) each strut or shock on your car cycles 1100 times per kilometer. That works out to be 88 million times in 80,000 kilometers! That’s 88 with 6 zeros added, WOW! When they get worn out they cycle even more. Your vehicle feels the wear, a vehicle with as little as 80,000 kilometers can take an additional 3 meters or more to stop than a vehicle with new struts and shocks?  That can be the difference between making a quick controlled stop, or panic and possibly an accident.  

Struts and shocks are the components on your vehicle that control the up, down and rocking or sway movement of your vehicle. The struts and shocks don’t hold the vehicle up, that’s the job of the springs. When a vehicle is new, the struts and shocks allow us to have a safe controlled ride, over time the struts and shocks are slowly wearing and most drivers do not realize how worn they are until after they have been replaced. The difference in ride and vehicle control after replacement of worn struts and shocks can be dramatic.  

 

In the past we used a visual inspection and a bounce test of the vehicle to determine if they were good or bad, if we saw oil on the outside or if the vehicle cycled too much after a good bounce we recommended new ones. With the newer technology of the seals and internal components, this only works on struts and shocks that are extremely worn. Over time, as the internal seals, oil and components of struts and shocks wear they loose the ability to control the springs, the extra movement causes internal heat and even more wear. 

The internal wear is the reason for the deteriorating ride and control. With this wear the oil inside the struts and shocks aerates while the vehicle is in motion, the air acts like a squishy ball, allowing excessive movement of the vehicle. The further you drive the more aerated the oil and the less effective the strut or shock becomes. Unfortunately we cannot change the oil in the struts and shocks when it gets worn out like we do engine oil. You may have seen advertising from manufactures advising you to replace struts and shocks after 80,000 kilometers; this is the reason, the oil is worn out and the struts and shocks are not working as they were intended to. 

 

There are other considerations with worn struts and shocks; all of the extra vehicle movement creates wear in suspension and steering components requiring replacement sooner than needed. The braking system is also affected by having too much weight transferred from the back of the vehicle to the front when slowing down, this overloads the front brakes creating excessive wear and longer stopping distances which can cause both front and rear tires to loose their grip on the road. Tire tread can also become cupped and worn excessively.  

 

Regular maintenance inspections, performed by experienced technicians along with the needed services will help you save time and money keeping your vehicle safe and reliable for many years to come. 

 

Find Crestview at 24, 23rd Street East  or online at www.crestviewautoservice.ca - they are a fullservice Saskatoon Tire and Auto Repair & Service business and they can be found on the Saskatoon Directory under TIRES SASKATOON    and Auto Repair & Service Saskatoon they are your TRUSTED SASKATOON TIRE and AUTO REPAIR EXPERTS !

Glenwood Auto your Trusted Saskatoon Auto Repair & Service Expert passes a Mystery Shop with flying colors

The businesses featured on www.trustedsaskatoon.com become Partners...and we promote the mantra that 'only together are we Trusted" ..we all have our parts to play to ensure the Saskatoon directory maintains the standards and high level of integrity that it does.

Trusted then enters into a contract, where the partners sign to uphold the 5 Trusted Guarantees ..these are the foundation of our business and they are the Guarantees that our Trusted businesses offer their clients...to ensure that our partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where we mystery shop a minimum of 10% of our Trusted Partners on an annual basis... we get our mystery shoppers to fillout a report to tell us about the experience....

Our latest business to be mystery shopped is Glenwood Auto - here we share the results:

 

TRUSTED COMPANY: Glenwood Auto

 

Date: Monday, June 10th

 

 

MYSTERY SHOP CHECKLIST:

 

1. How was the greeting/ welcome/ call answered?  Very professionally and with courtesy.

 

2. If retail: Appearance of the store / staff and showroom?  Clean and organized. As we were leaving one of the employees even dipped into a toy chest to give my 1 year old a little car to take home.

 

3. Product/industry knowledge of staff?  Very knowledgeable and honest.

 

4. If a quote is required is the quote well laid out/ clear?  A verbal quote was needed to approve work and this was clear and well layed out.

 

5. Did they ask where you found them? No.

 

6. Overall experience 1-10.  10

 

7. Would you return as a customer/ recommend them to close friends?  Yes

 

8. Did anyone stand out as exceptional? If so who? Why?  I felt well taken care of by the whole team. Sadly I did not write down the name of the front person, but he was a gentleman and was wonderful. I had to get $700 worth of work done, but really liked when he called me to tell me the news that at least we sounded almost a little bad about it, like he was hurting along with me. I appreciated this as sometimes people are arrogant and really deadpan-matter-of-fact when giving news involving money, and this eased the blow.

 

9. If you made a purchase/booked a job how was the process?

If so refer to the Trusted Guarantees and give an overall mark on each if applicable. (on a 10 scale, 10 is high)

 

TRUSTED GUARANTEES

1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

 

Please share any other comments relating to your experience with the company.

Very satisfied! This is the first time in the 15+ years of having to get my vehicle fixed that I ever walked out feeling satisfied and that I trusted them not to screw me over.

 

WHAT A GREAT MYSTERY SHOP!!! Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.com

Find Glenwood in both the Saskatoon Tires and Saskatoon Auto Repair & Service Categories  

 

 

 

Trusted Saskatoon Tire and Auto Repair & Service share a tip on the Tires they carry and answer FAQ's!

Trusted Saskatoon Tire Experts!

 



Choosing Tires:

Many performance factors are built in every tire model manufactured. These factors vary between patterns and can be less or more important to the consumer based on use of the product and driving needs. It is often common with tires that in order to maximize certain benefits in a tire, you may have to sacrifice benefits in another area. For example, if a particular tire offers good traction, then the noise levels may increase on dry pavement. A tire professional can help you make the right choices based on your needs and expectations when choosing a tire.

 

Good Traction

Benefits

 

Safety in areas where traction is required, performance when conditions dictate traction is needed.

Trade-Offs

 

Noise levels on dry pavement may increase. Mileage received may decrease. Change over to alternative tread design in dry weather is recommended.

Type

 

Seasonal

Conditions

 

Snow

 

Low Rolling Resistance

Benefits

 

Improved fuel mileage. May provide longer tread life.

Trade-Offs

 

May provide less traction.

Type

 

Seasonal

Conditions

 

Dry

 

Handling

Benefits

 

Improved steering response. More control.

Trade-Offs

 

Less ride comfort in some cases. May have one directional tread design.

Type

 

Seasonal

Conditions

 

Dry

 

High Mileage

Benefits

 

Improved value. Less frequent purchases.

Trade-Offs

 

Higher initial purchase price. Traction levels may be decreased.

Type

 

Seasonal

Conditions

 

Dry

 

All Season

Benefits

 

No change-over to traction pattern required under many circumstances. Provides basic requirements of many consumers.

Trade-Offs

 

Traction is decreased in extreme conditions.

Type

 

All Season

Conditions

 

Wet or Dry

 

High Performance

Benefits

 

Stability and better handling capabilities at high speeds.

Trade-Offs

 

Mileage received may decrease.

Type

 

Seasonal

Conditions

 

Dry



Tire FAQ:

  1. What should I look for in a tire?
    You should look for a tire that best suits your driving requirements. Tires are manufactured for most requirements; wet or dry traction, high mileage, high-speed control, steering response, ride comfort, etc. An O.K. Tire professional will be able to advise you of product features and benefits.

     

  2. There are so many brands and models to choose from. How do I know which one is best for me?
    Discussing your needs with a Tire professional will help establish a tire product that best suits your requirements and your budget. This tire professional will ask questions regarding your expectations of the product, the type of driving you do, how long you expect to keep your vehicle, etc. A salesperson just asking you what tire size you want is not ensuring you receive the best tire to suit your needs and expectations.

     

  3. Aren't all tires the same?
    This is a common misconception. Like many other products in the marketplace, science and technology play a large part in the design and manufacture of tires. Tires may feature, in differing configurations, various materials such as polyester, rayon, nylon and steel. Manufacturers use these materials along with others in varying combinations. In addition, different rubber compounds are used in the sidewall, bead and tread areas of a tire.

     

  4. I've heard tires have speed ratings. Is this important for me to know?
    Yes, tires do have speed ratings and it is recommended that all tires on your vehicle be of the same speed rating. It is also important that you replace your O.E. (Original Equipment) tires with equal to or higher speed rated tires. Replacing your O.E. tires with tires of a lower speed rating may lead to inferior handling performance of your vehicle. Speed ratings were developed to standardize the safe performance of tires at sustained or continuous speeds. The most common speed ratings, other than for high performance automobiles, are:

     

    S = 180 km/h T = 190 km/h H = 210 km/h

  5. How can I tell when it is time to replace my old tires?
    Most automobile tires have a built-in tread wear indicator in the tread area of the tire. This wear indicator will show when there are 2/32" remaining on the tread. Depending on your driving habits or road conditions, you should replace the tire no later than when the wear indicator is visible. Be aware of the provincial regulations that may govern tire wear and may vary by province or state. Consult with your Tire professional to ensure that not only are your tires are safe to ride on, but that you are also within the laws regulating where you drive.

     

  6. The wear on my tires looks strange. What causes this?
    Wear problems could have a variety of causes. The problem could be caused by over-or-under inflation of the tire, mechanical problems, or the need for an alignment (caster, camber or toe). Consult your Tire professional to get an assessment as to what is causing the irregular wear.

     

  7. How much should I pay for a tire?
    Costs for a tire will vary depending on many factors. Most professional tire stores will offer tire products in economy, mid-range and premium categories. In some cases, consumers may find very low priced tires, however, these tires may have been built using older technology or not carry warranties the same as other available products. It is always recommended you seek the advice of your  Tire professional. This individual is a professional tire consultant and will outline the features and benefits of the tires available and will help you determine what will fill your needs the best.

     

  8. My brother-in-law says he can mount my tire for me so why should I go to a tire store?
    Unless your brother-in-law is a trained tire installer with access to the proper equipment, it is not advisable to have him mount your tires. Improperly mounted tires can cause wear problems and shorten the life of your tires. More importantly, a tire and wheel assembly not properly mounted could come apart with explosive force, causing bodily injury and vehicle damage.

     

  9. What's this I hear about rotations? Do I really need it?
    Having your tires rotated at regular intervals will help to ensure you receive the maximum mileage from your tires. Most tire manufacturers recommend you have your tires rotated at least every 10,000 kms.

     

  10. Does it make any difference where I buy my tires?
    There are many qualified professional tire retailers to choose from. You should select a supplier in whom you have confidence, who will be there for you in case of any problems that might arise. 

     

  11. Can you suggest a specific tire for my vehicle?
    The answer to this is "Yes, we can!" However, the most accurate way of determining your tire needs is by going to a local Trusted Tire Store. A number of factors need to be determined prior to a tire recommendation. Some significant questions need to be answered:

     

    1. How long are you expecting to keep this vehicle?
    2. How many kilometers did the last tires last?
    3. Are there plans to move or travel to a different area? What is the climate there?
    4. Are you satisfied with your present tires performance in braking, wet or dry traction, on or off the road performance?
    5. Are you an aggressive driver requiring a better handling tire, or are you looking for a smooth, comfortable ride?
    6. When your local O.K. Tire Store determines the answers to these questions, as well as others, they are better informed on which tires would best suit your needs. For example, if you are looking to keep the vehicle for a long time you may wish to upgrade to a tire with a longer expected life. The added cost may save you money in the long run as the greater durability extends the life of the tire.

       

  12. May I install a less expensive passenger tire on my pick-up or utility vehicle?
    The answer to this is most likely, NO! Unless the vehicle originally came with a passenger tire size, it is not recommended to switch from a light truck tire size to a passenger tire. The reason is mainly load ratings or carrying capacities of the tires. If the tires you install do not have the same or a greater load rating, they will not only affect the handling capabilities of the vehicle but also could lead to rapid or uneven wear. This, in turn, could cause a dangerous ride condition. Your  Tire specialist is qualified to tell you which tires are best suited for your vehicle.

      

Check out  listing in Saskatoon Tires and Saskatoon Auto Repair & Service on the Saskatoon Directory of excellence 

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Trusted Saskatoon
434 20th Street West
Saskatoon, SK   S7M 0X4
Ph: 306.244.4150

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