Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon auto repair & service expert Glenwood Auto's tip on finding your VIN

At Glenwood Auto Service, they are committed to providing you exactly that. Your vehicle will be professionally diagnosed and top quality parts will be installed by technicians with years of experience that you can trust.

Glenwood Auto are Trusted Saskatoon Auto Repair & service experts

Here the Glenwood Team share a video Tip and it's definitely worth watching!!

Crestview Auto Service your TRUSTED SASKATOON TIRE DEALER shares a tip on scheduled vehicle maintenance

Let's face it, most of us do not think about the tires on our vehicles until we run into a problem....and that problem may be a major inconvenience at best; an accident at worst. Having your vehicle serviced by people that you trust is an absolute must. Let Don and the highly trained technicians at Crestview Auto Service work with you to make sure your vehicle is ready for the road.

Crestview Auto Service is your Trusted Saskatoon Tire Expert and they also offer full Auto Service and Repair in Saskatoon

 

Here Don shares a great tip on scheduled vehicle maintenance: 

Some of us look forward to winter while others do not. The snow and cold will come and we can be proactive in minimizing the affects of the change in weather on our vehicle.  Each vehicle comes with a service schedule designed to keep your vehicle working properly for many years, through the cold and heat. Along with the scheduled intervals routine inspections will identify a service needed before it becomes too late and a major repair is needed.  

Although regular oil changes are typically the main focus of maintenance, it is equally important to make sure the other fluids and wear items on the vehicle are properly inspected. The level of fluids is usually the easy part, although many manufactures have done away with the traditional “dip stick” to check some of the fluids. In these cases it is necessary to follow a set procedure that may include a scan tool to interface with the on board computer system before the level can be checked. Having lubricating oils in good condition is very important to proper function of your vehicle and help with reduced costs over the life of the vehicle.  

 

 

Many times a fluid will look ok but will have become contaminated and acidic. This will cause the component we want protected to be damaged from the inside out.  Once damage is done it cannot be undone without substantially more cost than routine maintenance costs. 

When systems are flushed on your vehicle it is important to have the proper chemicals and detergents used and to make sure all of the contaminants are flushed out. Fluid flushes that do not use the proper chemicals or detergents can leave the system dirty and in need of another service shortly after. Think of it as having a glass of milk, let it sit on the counter for a day and rinse it out, when you look at the glass you still have a film of old milk on the glass. When you wash the same glass with soap the glass is clean and ready for the dinner table. Your vehicle will thank you with reduced failures and the inconvenience that comes with a breakdown. 

 

 

For the most part your vehicle maintenance schedule is designed to service these fluids before they become contaminated and breakdown. At times these services need to be done sooner and can be determined by your qualified service provider. The manufactures schedule is the longest (not the shortest) time/mileage you should go before maintenance is done, to get the most from your vehicle. 

All of us want our vehicle expenses to be the least they can be. When we look at vehicle maintenance and repair costs as the cost of transportation, it makes sense that proper maintenance be done to reduce our cost of transportation.  

Find Crestview at 24, 23rd Street East  or online at www.crestviewautoservice.ca - they are a fullservice Saskatoon Tire and Auto Repair & Service business and they can be found on the Saskatoon Directory under TIRES SASKATOON    they are your TRUSTED SASKATOON TIRE and AUTO REPAIR EXPERTS

 

 

Trusted Saskatoon auto repair & service expert Glenwood Auto's tip on Checking your fluids

At Glenwood Auto Service, they are committed to providing you exactly that. Your vehicle will be professionally diagnosed and top quality parts will be installed by technicians with years of experience that you can trust.

Glenwood Auto are Trusted Saskatoon Auto Repair & service experts

Here the Glenwood Team share their first of many video Tips it's definitelyworth watching!!


Glenwood Auto's tip on Checking your vehicles fluids correctly.

Crestview Auto Service your Trusted Saskatoon Tire and Auto Repair Expert shares a tip on Ride Control for your Vehicle

Let's face it, most of us do not think about the tires on our vehicles until we run into a problem....and that problem may be a major inconvenience at best; an accident at worst. Having your vehicle serviced by people that you trust is an absolute must. Let Don and the highly trained technicians at Crestview Auto Service work with you to make sure your vehicle is ready for the road.

Crestview Auto Service is your Trusted Saskatoon Tire Expert and they also offer full Auto Service and Repair in Saskatoon

Here Don shares a tip on Ride Control for your Vehicle:  

First a little trivia about the life of struts and shocks; research by manufactures shows that on the average road (not Saskatoon’s pothole roads) each strut or shock on your car cycles 1100 times per kilometer. That works out to be 88 million times in 80,000 kilometers! That’s 88 with 6 zeros added, WOW! When they get worn out they cycle even more. Your vehicle feels the wear, a vehicle with as little as 80,000 kilometers can take an additional 3 meters or more to stop than a vehicle with new struts and shocks?  That can be the difference between making a quick controlled stop, or panic and possibly an accident.  

Struts and shocks are the components on your vehicle that control the up, down and rocking or sway movement of your vehicle. The struts and shocks don’t hold the vehicle up, that’s the job of the springs. When a vehicle is new, the struts and shocks allow us to have a safe controlled ride, over time the struts and shocks are slowly wearing and most drivers do not realize how worn they are until after they have been replaced. The difference in ride and vehicle control after replacement of worn struts and shocks can be dramatic.  

 

In the past we used a visual inspection and a bounce test of the vehicle to determine if they were good or bad, if we saw oil on the outside or if the vehicle cycled too much after a good bounce we recommended new ones. With the newer technology of the seals and internal components, this only works on struts and shocks that are extremely worn. Over time, as the internal seals, oil and components of struts and shocks wear they loose the ability to control the springs, the extra movement causes internal heat and even more wear. 

The internal wear is the reason for the deteriorating ride and control. With this wear the oil inside the struts and shocks aerates while the vehicle is in motion, the air acts like a squishy ball, allowing excessive movement of the vehicle. The further you drive the more aerated the oil and the less effective the strut or shock becomes. Unfortunately we cannot change the oil in the struts and shocks when it gets worn out like we do engine oil. You may have seen advertising from manufactures advising you to replace struts and shocks after 80,000 kilometers; this is the reason, the oil is worn out and the struts and shocks are not working as they were intended to. 

 

There are other considerations with worn struts and shocks; all of the extra vehicle movement creates wear in suspension and steering components requiring replacement sooner than needed. The braking system is also affected by having too much weight transferred from the back of the vehicle to the front when slowing down, this overloads the front brakes creating excessive wear and longer stopping distances which can cause both front and rear tires to loose their grip on the road. Tire tread can also become cupped and worn excessively.  

 

Regular maintenance inspections, performed by experienced technicians along with the needed services will help you save time and money keeping your vehicle safe and reliable for many years to come. 

 

Find Crestview at 24, 23rd Street East  or online at www.crestviewautoservice.ca - they are a fullservice Saskatoon Tire and Auto Repair & Service business and they can be found on the Saskatoon Directory under TIRES SASKATOON    and Auto Repair & Service Saskatoon they are your TRUSTED SASKATOON TIRE and AUTO REPAIR EXPERTS !

Glenwood Auto your Trusted Saskatoon Auto Repair & Service Expert passes a Mystery Shop with flying colors

The businesses featured on www.trustedsaskatoon.com become Partners...and we promote the mantra that 'only together are we Trusted" ..we all have our parts to play to ensure the Saskatoon directory maintains the standards and high level of integrity that it does.

Trusted then enters into a contract, where the partners sign to uphold the 5 Trusted Guarantees ..these are the foundation of our business and they are the Guarantees that our Trusted businesses offer their clients...to ensure that our partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where we mystery shop a minimum of 10% of our Trusted Partners on an annual basis... we get our mystery shoppers to fillout a report to tell us about the experience....

Our latest business to be mystery shopped is Glenwood Auto - here we share the results:

 

TRUSTED COMPANY: Glenwood Auto

 

Date: Monday, June 10th

 

 

MYSTERY SHOP CHECKLIST:

 

1. How was the greeting/ welcome/ call answered?  Very professionally and with courtesy.

 

2. If retail: Appearance of the store / staff and showroom?  Clean and organized. As we were leaving one of the employees even dipped into a toy chest to give my 1 year old a little car to take home.

 

3. Product/industry knowledge of staff?  Very knowledgeable and honest.

 

4. If a quote is required is the quote well laid out/ clear?  A verbal quote was needed to approve work and this was clear and well layed out.

 

5. Did they ask where you found them? No.

 

6. Overall experience 1-10.  10

 

7. Would you return as a customer/ recommend them to close friends?  Yes

 

8. Did anyone stand out as exceptional? If so who? Why?  I felt well taken care of by the whole team. Sadly I did not write down the name of the front person, but he was a gentleman and was wonderful. I had to get $700 worth of work done, but really liked when he called me to tell me the news that at least we sounded almost a little bad about it, like he was hurting along with me. I appreciated this as sometimes people are arrogant and really deadpan-matter-of-fact when giving news involving money, and this eased the blow.

 

9. If you made a purchase/booked a job how was the process?

If so refer to the Trusted Guarantees and give an overall mark on each if applicable. (on a 10 scale, 10 is high)

 

TRUSTED GUARANTEES

1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

 

Please share any other comments relating to your experience with the company.

Very satisfied! This is the first time in the 15+ years of having to get my vehicle fixed that I ever walked out feeling satisfied and that I trusted them not to screw me over.

 

WHAT A GREAT MYSTERY SHOP!!! Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.com

Find Glenwood in both the Saskatoon Tires and Saskatoon Auto Repair & Service Categories  

 

 

 

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TrustedSaskatoon.com
434 20th Street West
Saskatoon, SK   S7M 0X4
Ph: 306.244.4150

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