Trusted Tips and Resources

Trusted Tips & Resources

Trusted Brags About Burnt Orange- Your Trusted Saskatoon IT Experts!

The Trusted Saskatoon Directory team is ecstatic to announce our latest Trusted Saskatoon partner in the  Computers & Web Design Category.

Burnt Orange Solutions are your Trusted Saskatoon IT Experts

"IT Support You Can Trust and Understand"

At Trusted Saskatoon we have personal experience with dealing with Gareth and his team from Burnt Orange Solutions. We have used them for our Saskatoon IT Support 'GoTo Team' for years and are ecstatic to now be able to promote them on Trusted Saskatoon. Our wonderful Administration Pro, Victoria speaks with Gareth on a regular basis and this was what she had to say:

"Gareth and Burnt Orange have been amazing to work with, he keeps all our office computer running smoothly. Gareth and his team are just a phone call away whenever our system has an issue-  big or small. When we had a lemon of a computer, Gareth and his team spent hours on the phone with me, working between billing cycles to try all things possible to find a solution.It was very much appreciated "- Victoria (Trusted Saskatoon- Admin Assistant)

Gareth and his team also believe in supporting the community and currently provide IT support to The Lighthouse Supported Living. At The Lighthouse they provide emergency shelter, supported living, and affordable housing to those in need.

"We help them 24/7 with security, phone systems, camera systems, backup disaster recovery systems, MS Office environment and of support of the PCs and Servers. We are also currently in discussion about setting up a classroom for them there where people staying there can work on resumes and other computer skills to help them find employment." - Gareth (Owner, Burnt Orange Solutions) 

Gareth and his team come highly recommended from all of their clients! One thing that really sets them apart is their 1 hour or less response time and the fact you get to speak to a person not just send an email or leave a voicemail not knowing when you will get a response. Here is another happy client testimonial:

"I would like to thank you and your team for their amazing efforts over the past few months. We are going through a major upgrade to our whole system which is of course taking time, but it is always reassuring to know that at each stage we have qualified engineers on hand to guide us in the right direction. Also, please pass on my thanks to your support team who are always available at a moment's notice when things aren't working quite as they should be. Their direction to finishing the job and reassuring level of knowledge always allows my staff to relax knowing things will be put right. Long may this great relationship continue."- Tim (Broker- Tim Hammond Realty)

Burnt Orange Solutions offers everything from strategic consulting, Cloud services, VOIP phone systems, managed IT solutions and more! 



Trusted Saskatoon give's the THUMBS UP to Gareth and his team  Burnt Orange Solutions are your Trusted Saskatoon IT Experts



Prairie Laser Trusted Saskatoon Toner & Ink Supplier Instructions Choosing A Printer

The Trusted team are thrilled to welcome Prairie Laser Ink and Toner Supply Inc, our newest partner to the Trusted Saskatoon directory of excellence!  Prairie Laser Ink and Toner are Trusted Saskatoon Printer Ink & toner suppliers  and you can find them in our Saskatoon Computer Category.


Choosing A Printer?

Have you ever walked into an electronic/office supply store to be greeted by aisles and aisles of printers?  Most people have.  How can you identify the good quality from the poor quality, and how can you locate the most economic printer?  

Follow these steps to make your shopping trip easier.

1.  Identify the main purpose for your printer.  Paperwork or high quality color printing?  
If it is paperwork, you could go for a laserjet printer (either monochrome or color).  If you are wanting to do some color or photos, a high quality color inkjet is for you.

2. Do require color printing?  If you don't need color, definitely look at a monochrome laserjet printer.  You can select features such as scanning, copying, and faxing within the laserjet family.

3.  What is the cost per page?  
To find this, you take the cost of the cartridges and divide them by their approximate page rating.  This will give you a rough idea of what printer has an economical cartridge versus one that is not economical.  Typically we say under $0.04 per print is economic for monochrome, and under $0.15 for color prints is economic (add both the black and color cartridges together and divide by the total page rating).  Look at our Fuzion ink and toner cartridges to save money on your ink supplies.

4.  Choose your extra functions!
Select the functions and features you want for your printer.  Some models are wireless, other are not.  Do you want it to work with a phone or tablet?  Make sure it is Airprint ready.  Do you want it to double side automatically?  Look for duplexing.  Keep in mind, certain features cost more than others, so keep those features in mind when you look at the price of the printer.

5.  You get what you pay for.
Have you ever seen those smoking deals for printers at $49.95 at a department store?  Buyer beware!  These printers are often "cash cows" where the ink cartridges cost more than DOUBLE the cost of the printer.  In addition, the ink that comes with any printer is only a sample.  This means the starter cartridges are only 20% or so full.  Don't be fooled by the cheap price tag, you may end up paying $80.00 to print only 200 pages... ($0.40 per page.  WAY too much!).

If you have questions about what method of printing to choose and can't decide, contact us at anytime!  We are here to help!

Prairie Laser Ink and Toner are your Trusted Saskatoon printer ink and toner suppliers- check out their listing for more rave reviews! 


Trusted Saskatoon IT & Computer Systems Experts share a tip on The 10 Disaster Planning Essentials For A Small Business Network

The 10 Disaster Planning Essentials For A Small Business Network:

If your data is important to your business and you cannot afford to have your operations halted for days – even weeks – due to data loss or corruption, then you need to read this report and act on the information shared. A disaster can happen at any time on any day and is likely to occur at the most inconvenient time. If you aren’t already prepared, you run the risk of having the disaster coming before you have in place a plan to handle it. This report will outline 10 things you should have in place to make sure your business could be back up and running again in the event of a disaster.

1. Have a written plan. As simple as it may sound, just thinking through in ADVANCE what needs to happen if your server has a meltdown or a natural disaster wipes out your office, will go a long way in getting it back fast. At a minimum, the plan should contain details on what disaster could happen and a step-by-step process of what to do, who should do it and how. Also include contact information for various providers and username and password information for various key web sites. Writing this plan will also allow you to think about what you need to budget for backup, maintenance and disaster recovery. If you can’t afford to have your network down for more than a few hours, then you need a plan that can get you back up and running within that time frame. You may want the ability to virtualize your server, allowing the office to run off of the virtualized server while the real server is repaired. If you can afford to be down for a couple of days, there are cheaper solutions. Once written, print out a copy and store it in a fireproof safe, an offsite copy (at your home) and a copy with your IT consultant.

2. Hire a trusted professional to help you. Trying to recover your data after a disaster without professional help is business suicide; one misstep during the recovery process can result in forever losing your data or result in weeks of downtime. Make sure you work with someone who has experience in both setting up business contingency plans (so you have a good framework from which you CAN restore your network) and experience in data recovery.

3. Have a communications plan. If something should happen where employees couldn’t access your office, e-mail or use the phones, how should they communicate with you? Make sure your plan includes this information including MULTIPLE communications methods.

4. Automate your backups. If backing up your data depends on a human being doing something, it’s flawed. The #1 cause of data loss is human error (people not swapping out tapes properly, someone not setting up the backup to run properly, etc.). ALWAYS automate your backups so they run like clockwork.

5. Have an offsite backup of your data. Always, always, always maintain a recent copy of your data off site, on a different server, or on a storage device. Onsite backups are good, but they won’t help you if they get stolen, flooded, burned or hacked along with your server.

6. Have remote access and management of your network. Not only will this allow you and your staff to keep working if you can’t go into your office, but you’ll love the convenience it offers. Plus, your IT staff or an IT consultant should be able to access your network remotely in the event of an emergency or for routine maintenance. Make sure they can.

7. Image your server. Having a copy of your data offsite is good, but keep in mind that all that information has to be RESTORED someplace to be of any use. If you don’t have all the software disks and licenses, it could take days to reinstate your applications (like Microsoft Office, your database, accounting software, etc.) even though your data may be readily available. Imaging your server is similar to making an exact replica; that replica can then be directly copied to another server saving an enormous amount of time and money in getting your network back. Best of all, you don’t have to worry about losing your preferences, configurations or favorites. To find out more about this type of backup, ask your IT professional.

8. Network documentation. Network documentation is simply a blueprint of the software, data, systems and hardware you have in your company’s network. Your IT manager or IT consultant should put this together for you. This will make the job of restoring your network faster, easier AND cheaper. It also speeds up the process of everyday repairs on your network since the technicians don’t have to spend time figuring out where things are located and how they are configured. And finally, should disaster strike, you have documentation for insurance claims of exactly what you lost. Again, have your IT professional document this and keep a printed copy with your disaster recovery plan.

9. Maintain Your System. One of the most important ways to avoid disaster is by maintaining the security of your network. While fires, floods, theft and natural disasters are certainly a threat, you are much more likely to experience downtime and data loss due to a virus, worm or hacker attack. That’s why it’s critical to keep your network patched, secure and up-to-date. Additionally, monitor hardware for deterioration and software for corruption. This is another overlooked threat that can wipe you out. Make sure you replace or repair aging software or hardware to avoid this problem.

10. Test, test, test! A study conducted in October 2007 by Forrester Research and the Disaster Recovery Journal found that 50 percent of companies test their disaster recovery plan just once a year, while 14 percent never test. If you are going to go through the trouble of setting up a plan, then at least hire an IT pro to run a test once a month to make sure your backups are working and your system is secure. After all, the worst time to test your parachute is AFTER you’ve jumped out of the plane.

 

Trusted Saskatoon IT & Computer Systems Experts share a tip on Is the profit in your business slipping through the cracks?

Trusted Saskatoon Computer and Website Systems Expert!

 

Or, how the ageing PC affects your bottom line.

All business owners know that for a business to survive it must have more money coming in than going out. What great business owner know is where to look and find the hidden costs of running their business to achieve greater profit.

One of the easiest places to look is the IT infrastructure. Many businesses see computers as an expense and not an asset, and this is never more apparent when the time arrives to buy a new PC to replace the ageing ones.

 So… here are a few facts and figures to remove the lump in the throat which exists when spending on IT.

 It is estimated that around 36% of small to medium business have complete infrastructures which are older than 4 years. This figure comes from a recent study conducted by Techaisle across 6 countries. The study exposes the true costs of maintaining older PCs, the frequency of repairs, hours lost along with an assessment of the most frequent types of applications and systems performance issues encountered by PCs that unbeknownst to many small businesses are chipping away at their cash flows and productive work hours.

The basic repair numbers. For a business of 50-99 users the cost of repairs to a PC older than 4 years is on average $521, this is 1.4 times the amount spent on a PC which is less than 4 years old. A hefty price as this can equal the price of a new PC which will be more productive than the older, slower PC being repaired.

 

Let me say that again, the repair cost therefore either equals or even exceeds the purchase price of some new PCs.

Upgrading also has hidden costs. With the average office worker now having up to eight applications open at any time the older PCs are struggling to keep pace. It is not surprising therefore to see that 25% of older PCs are upgraded each year, which is 1.7 times the amount of PCs that are less than 4 years old.

The highest cost to upgrade an older PC is among the 1-49 employee businesses. Upgrading an older PC here is 1.6 times that of upgrading a PC less than 4 years old. Combining the average upgrade costs with the average repair cost to a small business equals $561 per older PC. Again, the price of a replacement PC.

The study showed that 60% of business replace a PC when the repair costs are equal or greater than the price of a new one, looking at the figures above you can see that this point is hit at the 4 year mark. The study also revealed that on average a PC which is older than 4 years results in 42 hours of lost productivity per year. This results from actual down time during repairs or the ever increasing and constant reboots to get the PC ‘running faster’.

I don’t know what your office staff’s hourly rate is, but lets say it is $20ph, 42x$20= $840 per year. Is it time to replace the older PC?

 

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
434 20th Street West
Saskatoon, SK   S7M 0X4
Ph: 306.244.4150

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