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Trish Planchot-Voldeng asked our Trusted Experts a REALLY good question: How do I know if a car repair shop is trying to sell me unnecessary parts and repairs? and do I really need winter tires?
" Unless Trish is a trained expert in automotive repair I am afraid she will never know if she is being ripped off. What she needs is a Trusted... shop that maintains her vehicle to manufactures specifications based on mileage and severity of driving conditions. This way she should almost never need “repairs” or have “breakdowns”. Most people have their car fixed after its broken. This is expensive in the way of unexpected down time and potentially having an accident which of course will cost a significant amount more than having the car repaired before it ever breaks down. The Canadian average to “maintain” their vehicle last year was $1384.00 which is $115 per month. If you let your maintenance go and don’t keep up with the manufactures service intervals, the maintenance costs WILL catch up to you along with breakdowns and that $1384 WILL turn into hundreds or even thousands all at one time which is very hard to budget for. Sorry for the long explanation. As for the winter tires, they are 100% recommended and consumers should watch a few video’s on Transport Canada’s web site. www.tc.gc.ca Type “winter tire safety tips” in the search box and watch the videos.”Rod Janzen OK TIRE on 8th Street a Trusted SASKATOON TIRE Expert
"Trish,A good repair shop should be using a multi point inspection form with every customer. They should explain up front the work that will be carried out as well as the other items that the technician is likely to inspect. They should also explain what constitutes ‘green light’, ‘amber light’ or ‘red light’. When additional work is identified, the customer should have a complete explanation as to why and they should be offered the opportunity to see the old parts once they have been removed. This probably doesn’t completely cover all doubt, but I would question any organisation that doesn’t have some sort of inspection process that is explained to the customer. The winter tire question is a different one. I would refer to the federal and provincial government guidelines on that as well as SGI as an answer to that question." Thanks Trusted Saskatoon Auto Repair expert!
A Response from George at OK Tire on 22nd "Good morning Trish, try to have a relationship with the shop you are going to what i mean is alot of people jump from one shop to the next shop figuring they are getting ripped off but there not.Always ask to see what the shop is doing and get them to show you what is wrong. this way you will have a better under standing on how your car works.a good shop would have no problem showing you what u need . and if they refuse to show u find a different shop. A good shop has clients not customers. never be afraid to ask a question that may seem silly there not...some of the silly questions can be explained.always look for a nice clean shop with no junk in bays ect. treat clients like i would like to be treated.if you dont ask you will never know. winter tires if you never have driven on winter tires you are in for a big surprise . WOW ask my wife Michelle before we got married she does alot of driving . in one month she had 4 accidents i always told her to put on winter tires . same story to expensive well after her fourth accident she decided to put on winter tires. belive it or not same driving habits she has not had one accident since they where installed. she also thought the same thing till she drove on these tires in winter driving conditions the wow factor came upon her. she would never be with out them again .she is a great beliver in winter tires and so are alot of other men and women trying is believing. you dont know how much better it is for start off and braking and also to avoid that accident . a good set of winter tires is the best. if you would like more information go on line you would be amazed on what u would learn" Thanks George at OK Tire a Trusted SASKATOON TIRE Expert!!
A response from Jeff at OK Tire on Circle Drive "Hi Trish, For anything you are not sure of you can always have the vehicle taken to another shop to get a second opinion or bring in a friend or somebody that you know that is mechanically inclined and have the mechanic go through the repairs required with that person. If the shop tries to force you to make a decision right away, have them put it back together and take it to another shop. I always offer that to my customers especially if it is something that they do not understand or are comforaible making the decision on their own. If you are not comfortable with a doctor's diagnoses you would get a second opinion, right, same thing applies to your vehicle. Winter tires, yes, very good investment in safety. I like to use shoes as a comparison, you can wear you dress shoes all winter long. You are going to walk very carefully so you don't slip and fall, now you put your winter boots on and you are running, stopping and turning. Same thing goes for your vehicle. If you have any questions you could always call me personally at 934-1919 Thanks and have a very Merry Christmas. Jeff. Thanks Jeff a Trusted SASKATOON TIRE Expert!
I will do my best to respond to Trishs' Question about auto repairs and winter tires. First of all to the question about auto repairs there are few steps I would take to ensure I'm not going to get ripped off. First thing I would do is ask around among friends/coworkers (Look for car oriented guys or gals who will no doubt be more in tune with the local car scene) if you get a positive response from this avenue check out the shops and see if they have a warrenty or a customer sastisfaction guarentee. Its not bullet proof but its a good start. Once you have picked a shop to do your repairs there will usually be a diagnostic fee (approx $150 ish) to determine the problems your vehicle is having and they should be able to provide you with an accurate estimate for the cost of repairs and if there are any unforseen parts or labour problems then they should always give you the heads up before they perform any more work at additional cost. Lastly if the first quote on repair is in the thousands of dollars it might pay (even for piece of mind) to spend the extra $150 to get a second diagnostic opinion it could save you more than it costs or just reaffirm that you're not getting ripped off. Lastly to the question of do I really need winter tires? I guess need is different to every person If you drive a sporty vehicle that comes equipped with summer tires then I would say yes you do need a set of winter tires because not only will travel be frustrating you are endangering yourself and everyone on the roads and sidewalks were you go. There is lots of scientific jargon and test data than can be quoted but at the end of the day you have to try winter tires for yourself they are in every way superior in winter driving conditions to a good set of All season or All weather tires they aren't a magic pill they don't turn ice and snow into summer driving conditions but if you drive responsibly in winter time a good set of winter tires will really help you make your daily commute safer.
Thanks to all the Ayto Repait and Tire Experts on www.trustedsaskatoon.com
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