Purchasing your home is one of the biggest and most important decisions that you can make. Tammy Wandzura is a Trusted Saskatoon Mortgage broker and the team at Elite Mortgage Choice believe that buying a home should also be an exciting experience with little to NO stress. By trusting your Saskatoon Mortgage Broker, you are ensuring that any stress you may have had in previous encounters can be eliminated! Tammy truly believes that all you should have to worry about is opening the door to your new home for the very first time. In her latest Mortgage tip she shares why experience and service matters
Experience Matters In The Mortgage Industry
The Customer service experience is the highest priority for us. That is why we treat each “transaction” like our very own mortgage approval. This means that you, the customer, gets great service, great communication, great follow up, speedy approvals and the best rates!
We believe that every experience is more than just the “mortgage”. It’s about making connections with YOU, by having amazing communication and really CARING about all your needs! Providing you with excellent customer service is fundamental to us being a quality mortgage broker, by preparing you for the application process and answering any questions that you may have during the process to ensure that the process is as smooth and stress-free as possible.
We have all sadly lowered our customer service expectations. We expect to wander around the department store looking for anyone that may be able to answer our question, we expect to call our Dr’s office to have someone not happy about us calling on the other end of the phone, we expect to call our bank and have an appointment set 7-10 days later.
This means that nowadays you don’t expect OUTSTANDING. But you SHOULD!
Thankfully, we do expect outstanding, and always ensure that we deliver on that promise. We understand that the Customer Service Experience is WHY we have “life long” clients, and WHY our business is built on referrals from happy clients. This emphasises that our focus throughout the whole mortgage process is on YOU! However, no matter which mortgage broker you choose, YOU should always be the priority.
Your WHY is our WHY.
We will ALWAYS build relationships and trust with our clients, because we think that your expectations should be EXCEEDED! By making sure that your expecations are met we all end up winners, and that is how we will always operate at Tammy Wandzura! Make sure that you never expect anything less.
Call Tammy Wandzura today Saskatoon mortgage needs OR visit www.elitemortgagechoice.com