When employees think about their benefits plan, the benefits that most often come to mind are for prescription drugs, massages, and maybe a dental check-up every year. However, I’m confident that if you were to ask any Benefits Advisor or Consultant, he or she would swiftly tell you that benefit plans are so SO much more than that! These benefits are just the tip of the iceberg in terms of what a plan can provide for employees and their families.

Many people – employees and employers alike – are surprised by just how extensive an employee benefits plan can be. They’re often also surprised by how much a plan can do for an employee’s physical, mental, and financial well-being. If the COVID-19 pandemic has taught us anything, it is that our well-being is something we can no longer take for granted. And having an employee benefits plan is one of the best ways to stay protected.

There are two cornerstones of a benefit plan that deserve a lot more attention than they typically receive: Life Insurance and financial protection in the event of a disability or illness, namely, Short-Term and Long-Term Disability Insurance. These benefits are often included in benefit plans but are not touted enough for the critically important protection they provide.

Benefits Canada reported recently that many people between the ages of 30-50 have no Life Insurance outside of what is provided through their employee benefits plan. On the one hand, this makes for a hefty responsibility for employers. But on the other hand, employers who provide their employees with a strong Life Insurance benefit have a competitive advantage that helps them attract and retain top talent.

As for Disability Insurance, Wiegers Financial & Benefits is passionate about including it in every benefits plan. The reality is that many employees work paycheck to paycheck, and in the event of a severe or prolonged illness or injury, most don’t have enough money saved to be able to weather the storm financially. Disability Insurance is very often a financial lifeline that enables employees to focus their time and energy on getting better instead of stressing about how they’re going to pay their bills. And it’s apparent that the pandemic’s impact on mental health and disability is not going to lessen any time soon. This Benefits Canada article speaks to how the majority of Canadian employers are prioritizing mental well-being, and Disability Insurance benefits are a key part of what they’re doing about it.

If you’re like a lot of Canadians who believe that employee benefit plans are most important for getting their prescription drugs paid for or their massages covered, I encourage you to delve into the details of your plan. You’ll likely be surprised by what you learn, and you’ll be in a better position to know what you can be, or should consider, doing outside of your plan to protect your well-being. Your personal financial advisor will be a great asset to you in advising you on a good path to take and then actually putting these wheels into motion. But always remember that your benefits plan is likely doing more for you than you realize so be sure to provide your advisor with all of the details. Your benefits plan is there to help take care of you; let it do all that it can!

Jewelian Berry,
Benefits Account Manager, Wiegers Financial and Insurance Planning Services Ltd.

The 2020 edition of the Sanofi Canada Healthcare Survey – arguably the most reputable and referenced healthcare survey in the country – makes clear that a positive workplace wellness culture is key to a business’s success. But why?

Simply put, a strong wellness culture plays an important role in employee job satisfaction, which in turn drives productivity and both healthier results and healthier bottom lines for everyone from company stakeholders to the employees and their families. But it starts even earlier than that. A strong wellness culture is important also in the attraction and retention of strong talent. More than 85% of employees surveyed agree that a workplace environment that encourages health and wellness is an important factor when deciding whether to accept a job offer or continue with a current employer.

The great news is that it appears that employers are listening. Over the next three years, 74% of employers plan to dedicate funding and/or staff resources outside of the health benefit plan to at least one out of five possible health and wellness areas. Among them, they will most likely do so in the area of emotional/mental health (58%), followed by the prevention of illness and/or management of chronic conditions (49%), physical fitness (45%), social well-being (44%) and financial well-being (40%).

The development and maintenance of a wellness culture needn’t be complicated or costly, though. Providing employees with safety supports, and actively encouraging positive relationships among co-workers and with immediate supervisors, is a great start. The options are endless from there:

• Flexible work arrangements
• Flexible health benefits
• Well-defined Human Resource policies
• Mental well-being support
• Workplace wellness programs
• Social activities
• Healthy snacks… and the list goes on

For employers who don’t yet have a strategy for creating a workplace wellness culture, it might seem an overwhelming thing to get started but it needn’t feel like that. Try one or two easy, low-cost options and see what they do. Once you get started, and you discover what matters to you and your team, I predict you’ll want to do more because the benefits to your employees, your business AND you will be clear and motivating. As is the case everywhere, wellness in the workplace is a winning solution for everyone.

Debra L. Wiegers, GBA, CLU, CH.F.C.
Benefits Advisor, Wiegers Financial and Insurance Planning Services Ltd.

A proper employee benefits program is a quintessential tool in helping to ensure employee health and well-being. As long as your employees utilize the program, it can help keep them healthy, happy, and focused at work. However, with the changing generations in the workforce – and the fact that millennials now comprise a majority of it – standard employee benefit programs need to change as well.

Younger staff are looking for flexible, digital offerings that let them get what they want out of a plan. They want solutions to support their mental health and wellness. A recent survey indicated that only 53% of Canadians indicated that their mental health was good or very good; this is quite a drop from last year’s report of 67%.[1] An easy solution is to provide an employee and family assistance program (EFAP). While counseling is at the core of an EFAP, it also has many other valuable mental health solutions for employees who are struggling.

A great way to combine the need for flexibility and for wellness is a flex account. A flex account is a pool of money that employees can direct to either a health or wellness spending account. A Health Spending Account (HSA) covers claims for health, dental, and prescription drugs, and is regulated by Canada Revenue Agency. A wellness account, on the other hand, allows you the flexibility of letting your employees choose what they want to be covered.

Some of the most common wellness expenses are gym memberships and sports fees but vet bills and even home office furniture can qualify too. This can be of huge value to employees when at least two-thirds of Canadian businesses have 60% of their staff working from home (and up to 55% of employees will continue to work remotely post-pandemic).[2]

Digital telemedicine offerings are another way that you can offer flexible wellness solutions for your employees. Available through the telephone or through an app, telemedicine offers your employees the ability to connect with a physician or nurse practitioner 24 hours a day, 365 days a year. Canadians are showing higher satisfaction rates when meeting with a doctor digitally and many are even saying that they prefer a digital meeting as a first visit.[3]

Having a range of digital and flexible wellness options for your employees gives you not only a leg up on your competition for recruitment but also lets you take care of your employees’ physical and mental wellness. It’s an investment that for most employers, is well worth making.

Matthew Hill, B.A.

Benefits Advisor, Wiegers Financial and Insurance Planning Services Ltd.

A survey from Aon that shows while Canadian employers are highly concerned about the rising costs of group benefits (due to drug expenses), they still prioritize the productivity and engagement of their employees and recognize the importance that group benefits play in creating healthy employees and a healthy work environment.

Canadian group benefit sponsors were surveyed by Aon to identify their Top 10 benefits and workplace priorities. 

The results were:

Top 10 Workforce Priorities

1. Employee productivity/engagement
2. Employee wellness
3. Attracting, retaining employees; developing skills for changing business environment
4. Workplace mental health
5. Employee financial wellness
6. Family support obligations, the effect on productivity and well-being
7. Chronic illness effect on productivity
8. Multi-generational workforce
9. Delayed retirement – productivity and performance challenges
10. Delayed retirement – employees working past normal retirement age.

Top 10 Group Benefits Priorities

1. Escalating drug costs generally
2. Escalating specialty drug costs in particular
3. Escalating extended health costs generally
4. Chronic illness effect on plan costs
5. Need to personalize employee benefits experience
6. Rising payroll costs (e.g. minimum wage, CPP contributions)
7. Compliance/governance obligations
8. Cost-shifting – public to private
9. The administrative hassle of employee benefits
10. National Pharmacare discussions

“The key takeaway from our survey is that plan sponsors are keenly aware of the need to manage rising benefits costs, but they also put a high priority on ensuring their employees are engaged and healthy,” commented Canadian health & benefits chief actuary Greg Durant. Durant prefaced that although the top priorities sound contradictory, there are ways for employers to achieve a balance – they will just have to “think outside the box” in order to meet both their workforce objectives while creating value for their people. One suggested method to achieve this balance is to create wellness programs that could potentially reduce overall extended health costs.

Aurora Workplace Solutions design & create custom group benefits plans that meet custom organization goals. Read more about their Group Benefits Plans or contact them today to get started!

What Mental Health Is and Why It Can’t Be Ignored

• Mental illness indirectly affects all Canadians at some time through a family member, friend, or colleague.
• In any given year, 1 in 5 people in Canada will personally experience a mental health problem or illness.
• Mental illness affects people of all ages, education, income levels, and cultures.
• Approximately 8% of adults will experience major depression at some time in their lives.

About 1% of Canadians will experience bipolar disorder (or “manic depression”).

What’s more, though final numbers aren’t yet available, Fardous Hosseiny, the National Director of Research and Policy at the CMHA predicted that by 2020, depression would be the leading cause of disability in Canada (preliminary indications are that Mr. Hosseiny was correct). Even more staggering is that approximately 1.6 million people continue to have their mental illness needs unmet. As Mr. Hosseiny explains, “Mental illnesses are episodic, but the key is that if it’s untreated, that’s when it’s really disruptive. We know that untreated mental illnesses are only exasperated with time.” Given the number of people not being helped, Mr. Hosseiny suspects that the number of Canadians who suffer from mental illness each year is even higher than what research shows (1 in 4 Canadians as opposed to 1 in 5), and that the availability of support systems – or lack thereof – plays a major role.[2]  Clearly, something needs to be done.

Your Group Benefits Plan Can Be a Terrific Support to Your Employees and Their Mental Health. 

Here’s How.

My team and I have been promoting the importance of mental health and mental health supports in group benefit plans for many years – long before the stigma surrounding mental illness started to decay. One of the most effective tools available is an Employee Assistance Program (EAP), which can be added to a traditional group benefits plan. Though the number of EAP providers is higher than ever, and the number of options available is ever-increasing, most EAPs provide, at minimum, confidential short-term counselling to employees and their spouses and dependent children, as well as referrals and other forms of support designed to help bolster mental health.

Other options include a robust Health benefits plan that provides coverage for mostly physical concerns, knowing that when an individual cannot afford to pay for a health product or service, his or her mental health can be severely impacted as a result. The same idea is behind Wellness and Health Spending Accounts. Providing your employees with healthcare dollars to spend as they need or choose to do helps reduce or even eliminate the financial concern that might otherwise present a barrier to their getting the help and support they need.

The Business Case for Mental Health Supports in Benefits

Aside from the obvious compassionate reasons for providing mental health supports at and through work, there’s a strong business case for it too. The Mental Health Commission of Canada (MHCC) estimates that the total cost to Canada’s economy incurred by mental health problems and illnesses is well over $50 billion annually or nearly $1,400 for every person living in Canada in 2016. This includes significant employer costs due to absenteeism, presenteeism, and employee turnover.[3]  And it makes sense. Healthier, happier employees tend to be more productive than their less healthy, less happy colleagues so investing in your employees’ mental health helps you – and your business – too.

It’s a wonderful thing that awareness and acceptance of the need to protect and care for mental health is finally on an upswing, and the fact that employers can do so much for their employees’ mental health carries exponential benefit for everyone involved, including the employers themselves (given the positive impact on their businesses).  As cliché as it might sound, benefits really are an investment in your team, and there’s never been a greater need than now for the mental health supports they provide.

Debra L. Wiegers, GBA, CFP, CLU., Ch.F.C.

Benefits Consultant, Wiegers Financial and Insurance Planning Services Ltd.

Wiegers’ Benefits Consulting Division includes 11 consultants and support staff who custom-design the most employee-valued and cost-effective group benefit, personal insurance, employee assistance programs, and retirement plans available. Contact Wiegers today for a no-obligation consultation to determine how they can help you.

Wiegers Financial & Benefits are Trusted Saskatoon Insurance and Group Benefits Advisors