Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Roofer Scott Roofing Mystery Shop!

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory,  advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. 


Why Choose a Business On the Trusted Saskatoon Directory? 

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses who we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team are thrilled to share our latest mystery shop report about Scott Roofing! 

Mystery Shop Scott Roofing 


Name of Shopper: Brett B


1. How was the greeting/welcome/call answered?

Promptly and professionally. I had someone booked for an inspection and quote within minutes.

2. Product industry knowledge of staff?

Scott had multiple samples available and was able to source my roof needs without delay. 

4. If a quote is required is it well laid out / clear?

Yes, it was delivered quickly and the information on the quote was clear.


5. Did they ask where you found them?

Yes


 

6. Overall experience 1-10

10 out of 10


7. Would you return/recommend?

Yes.


8. Did anyone stand out as exceptional?

Yes, Scott.


9. If you made a purchase or booked a job, how was the process?

 See below


Did they uphold the 5 Trusted Guarantees? 

  1. Provide the service and quality promised -  Yes
  2. Complete the job on time - yes
  3. Change the price quoted with no surprises - yes
  4. Communicate.honestly and be responsive to customer needs - yes
  5. Resolve any issues with customer satisfaction in mind - yes



Please share any other comments relating to your experience with the company. 


 "This was an interesting test for Scott Roofing because of some strange circumstances which they handled very well.The roofing material loader (a 3rd party company - not Scott Roofing) - fell through my roof when delivering. Honest accident. They had a repair person there in minutes and properly fixed an entire side of the roof, actually adding value to my home. They let me know of the problem right away and did not try to hide it. There was no cost to me and they made sure I was happy with the work. "
"They finished the roofing just before a very powerful windstorm. I found a roofing nail on my deck not long after and wondered how many might be scattered on the lawn or neighbours lawn. Because the work happened while my family was on vacation, I didn’t want to mow my lawn, now very long due to vacation absence (ie shoot nails around) or have my kids play in the yard for fear of injury and therefore potential litigation. They agreed at no extra cost to come and do a second round of cleanup with a magnet. They did, and everything has been clear; my neighbours said they asked them if they could go over their yards too just in case."
"Scott Roofing’s quote came in 10-12% under 3 other companies that I contacted." 

CONGRATULATIONS on a successful mystery shop Scott and the team at Scott Roofing a Trusted Saskatoon Roofer! As roofing is one of the least Trusted categories out there, we are thrilled to have such amazing roofers like Scott Roofing on Saskatoons directory of excellence!.

Honest, Dependable, Hardworking

Customer satisfaction is their top priority. 

Contact Scott today for a free quote for all your roofing needs. 


Scott Roofing is a Trusted Saskatoon Roofer.



Trusted Saskatoon Contractor K & S Contracting Share Tips on Preparing Your Basement for Renovation

K & S Contracting specializes in foundation repair for homeowners across Saskatchewan, but they also offer general contracting services to Saskatoon and surrounding area.

In this Trusted Saskatoon Tip, K & S Contracting discusses preparing your basement for renovation. 

Preparing Your Basement for Renovation


A finished basement is a great space to entertain, relax, or pursue hobbies. Turning a cold, empty, concrete basement into an enjoyable living space takes work and planning. There are a lot of design and functionality options which are up to personal choice, but there are some basic considerations to keep in mind for anyone planning a basement renovation. Before you start, take these tips into consideration for a smooth and successful Renovation. 





Start with the Layout

Plan how the room(s) in the basement will be laid out. Any bedrooms must have windows for safety. Put the main socializing area in a spot with good natural light to draw people in. If you are planning on having a TV viewing room it can be in the darker area away from the windows to reduce glare.


What to Fix Before You Start Renovations


Check for moisture by taping some squares of plastic over the walls and floors. If moisture forms underneath, your basement foundation is likely not sealed. If moisture forms on top, the basement needs dehumidifying.

Small leaks in the foundation can be dealt with yourself using some concrete-patching compound. Landscaping considerations such as sloping away from the foundation and installing gutters that send the water far from the foundation will also help. Any cracks in the foundation wider than a pencil should be checked by a professional structural engineer.

Insulate any exposed water pipes with foam insulation sleeves, and insulate any exposed wiring with high-temperature grade red silicone. If you feel uncomfortable working around electrical wires, have a professional take over this part. Have a professional check the integrity of floor joists, and inspect any fuel burning equipment and the ventilation system to ensure you won’t have carbon monoxide buildup. 

Now You are Ready to Start the Renovations

Now that the basement is ready to go, you can start the actual work! If you would rather not DIY a major project like a basement renovation, the Trusted Contractors at K & S Contracting are ready to help! 


Their services include: 


Trusted Saskatoon contractors K & S Contracting share a tip on How Not To Build a Deck

 K & S Contracting specialize in foundation repair for homeowners across Saskatchewan, but they also offer general contracting services to Saskatoon and surrounding area including:

5 Common deck building mistakes


When people decide to take on the task of becoming a carpenter, one of the first things they try to learn is how to build a deck. While building a deck can be a fun and fulfilling project, simple mistakes could turn a fun project into a costly or even deadly nightmare. Here are 5 of the most common mistakes to avoid when learning how to build a deck. 

Selecting The Wrong Material



One of the worst mistakes to make when building a deck is to select the wrong building material. Often people buy the wrong wood or use nails where braces are needed, etc. Personally I have come across dozens of decks built with fencing material. What seems like a cost cutting method could add up to major costs in just a few years. Most fence material has square edges, which chip and break off under the slightest amount of foot pressure. This wood also tends to be knotty and often warps in any weather condition. 



Incorrect Riser Heights

 

One of the most confusing aspects of building a deck for an aspiring carpenter, is cutting the stringer. There is a little math involved that often causes first timers to make the mistake of cutting incorrect riser heights. All of the risers should be the same length except for the bottom riser. All of the other risers will lose the depth of the tread once it is put on so the bottom riser should be a tread depth smaller than the other risers. It’s an easy mistake to make when taking everything else into account.

Not Sealing Your Deck

 

When a deck is built with pressure treated wood, it is recommended to avoid sealing it for 6 months. For some homeowners, six months can turn into a couple of years before they know it. When a deck is not sealed, it will start rotting in a hurry. Make sure to properly clean and seal your deck and check it often to make sure it doesn’t need to be sealed again. To check your deck before you wreck your deck, pour a little water on it to see if it absorbs. If the water is absorbed, it is time to seal it again. A little maintenance goes a long way.



 

 Incorrect placement of Beam Splices

 

More often than not, beginning carpenters make the assumption that separating the distance of beam splices between the different plies is important. While it can help if done properly, It is more important to make sure your splices sit on top of posts. Some designs make it possible to stagger the splices and sit them atop separate posts but if this isn’t possible, make sure sit your splices on top of your posts, even if they are only inches apart between plies. If you avoid this warning, you could be rebuilding after inspection. 






Improper Drainage 

This mistake is actually a series of mistakes that many budding builders make. When building your deck, you want to make sure the water drains in an efficient manner. If the deck is attached directly to your house, it is important to use the proper flashing to make sure water doesn’t accumulate on the side of your house, rotting your structure. It is also important to leave a little space between your planks to allow for drainage. Last but not least, consider sloping your deck .25 inches for every 12 inches away from your house. Doing this will help keep water from accumulating on your deck. 

 

Building a deck can be a fun and rewarding experience as long as you plan ahead and avoid these and other costly mistakes. Happy Building!

READ MORE CLIENT REVIEWS HERE ON THEIR WEBSITE K & S Contracting are Saskatoon’s Trusted Contractor for ICF Foundations..."They will get you back on solid ground!"

K & S Contracting are Trusted Saskatoon General Contractors and foundation specialists

 

 

 

 

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TrustedSaskatoon.com
Saskatoon, SK   S7V 1A1
Ph: 306.291.5303

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