Gibbon Heating & Air Conditioning has been serving Saskatoon and surrounding areas for over 40 Years. They are a "total service" company with trained technicians who are able to provide customers with solutions to all their plumbing, air conditioning and heating (HVAC) related requirements. As an Independent Lennox Premier Dealer, the Gibbon Heating and Air Conditioning team is proud to provide prompt, courteous, and professional service that is required by Lennox’s Quality standards. They are regularly evaluated through an independent customer satisfaction survey process. They are trained to design, install, service, and maintain home comfort and indoor air quality systems in Saskatoon and area. In their latest tip, they discuss educating yourself on your HVAC and what to know before you call your local technician.
What to Know Before You Call About Your HVAC in Saskatoon
Educating yourself on your HVAC equipment prior to placing a phone call will be very helpful to the technician that will visit your home. When you call for service on your HVAC in Saskatoon, the professional on the other end will ask you several questions. By being able to answer these questions, you can - in most cases - save yourself money by having fewer house calls with the technician having the tools to diagnose the problem sooner.
HVAC Information to Know: Brand, Age, Error Code
For example, your HVAC is not providing heat. You decide to call a service provider that you trust, such as
Gibbon Heating & Air Conditioning in Saskatoon. One of our professionals will answer and ask you what brand of HVAC equipment you have and how old it is. Depending on the age you provide, they may ask you what error codes are showing on the equipment.
By answering these few questions asked, you are providing the technician with important information to address the problem with your HVAC unit. When a customer cannot answer these issues while on the call, the service provider is essentially sending a technician to your house blind and unaware of where the issue is coming from.
Why Is This Important to Know About Your HVAC?
When the technician knows that the customer has, for example, a Bryant furnace that is 6 years old, providing an error code of 31, this tells them that there is an issue with the control board.
Once the technician is on-site, that is the first thing they will look at. If they did not know this information, they would have to perform a full system check on the HVAC unit to find out where the issues are. A technician’s time costs money. It is important to keep in mind that there is no way for ANY service provider to have all the necessary parts for every piece of HVAC equipment out there.
At Gibbon Heating & Air Conditioning, we will address your problems with your HVAC in Saskatoon professionally. Contact Gibbon with any questions or concerns regarding your HVAC unit.