Trusted Tips and Resources

Trusted Tips & Resources

Wiseguys Mattress Experts talk about Mattress 'Sales'- Buyer Beware

Wiseguys Mattresses offer incredible value to their customers through a boutique-style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their mattress. Wiseguys are your Trusted Saskatoon Mattress Store


WHEN IS A SALE NOT REALLY A SALE?!


I'm sure you have seen the ads on TV, save 50% 60% 70% on mattresses this weekend (which is EVERY weekend). Well, are you REALLY saving this? It's tricky. What your saving is off their regular retail price, not the value of the mattress. So if some store is selling a mattress retailing at 50% off, then its $1500. but what if another store was selling the same mattress
at $999 every day? not really a sale is it. This is how the mattress game is played. But you say no two stores have the same mattress, so how can you compare? Well, that's part of the game too. 


Every chain store has its mattresses made for them, they only exist at
that chain store, so they can put any retail price on them they want because you cannot compare. Both can have memory foam for example, but are the same grade of foam, same poundage, same amount? It's pretty impossible to tell.


Buyers Beware

 
Two big chain stores were caught by the Competition Bureau of Canada (click the link for details)  for  'deceptive marketing practices' and  'grossly inflated regular prices'.

Why Wiseguys is different. 


We sell the real mattresses the companies make. You can find all of the mattresses that we sell, on other retailer's websites in Canada, if they have them advertised. Our high-end products like Serta Masterpiece, I comfort and Pure Energy, can be easily found, then you can compare. 





Do houses, cars, boats have 70% off sales? 


No? then why would you think mattresses would? Wiseguys have never had a "sale" in 13 years. The chain stores always say they will beat anybody's price. But if every chain has different mattresses, how can they do that, it's not the same mattress. 

Let's say Coca-cola made coke for every store in Canada but made a different version for the co-op, Giant Tiger, etc would they make it better than their regular coke just for those chains? Of course not, It would always be a lesser product. Wiseguys is the
Number 1 rated mattress store in Saskatoon for a reason. When you want great service, high-quality products and what to be treated properly, not hoping you're naive enough to fall for slick advertising, come see us at Wiseguys.  






Trusted Saskatoon Mystery Shop -Wiseguys Mattress

Saskatoon businesses sign annual contracts with the Trusted team once they pass the verification process. That is when they become Trusted Saskatoon Partners. In the Trusted Saskatoon community, we all have our parts to play to ensure the community maintains the standards and high level of integrity we promote. To ensure that our partners are upholding these guarantees, we monitor the partners on an ongoing basis and we also have a MYSTERY SHOPPER PROGRAM. This is where we ask normal everyday people to share their experiences with Trusted partners by filling out a report! Our latest business to be mystery shopped was Wiseguys Mattresses a Trusted Saskatoon Mattress and Furniture store. Enjoy! 

Wiseguys Mattresses Mystery Shop.


TRUSTED PARTNER: Wiseguys Mattresses.

Date: Aug 24th, 2019
Name of Shopper: Kim 

MYSTERY SHOP CHECKLIST

  • How was the greeting/ welcome/ call answered? A big smile and a hello from the lady at the desk
  • Product/industry knowledge of staff? She was very knowledgeable, made sure to ask exactly what we were looking for and took us to 4 different options of beds 
  • If a quote is required is the quote well laid out/ clear? It was 100% clear and was on the beds, she confirmed the prices and we chose the best option.
  • Did they ask where you found them? No
  • Overall experience 1-10.  10
  • Would you return as a customer/ recommend them to close friends? Yes I would
  • Did anyone stand out as exceptional? If so who? Why – The lady in the store was very nice and helped us carry the bed, box spring to our truck.

Refer to the Trusted Guarantees and give an overall mark on each. 


TRUSTED GUARANTEES 

  1. Provide the service and quality promised. - YES
  2. Complete the job on time. – YES
  3. Charge the price quoted with NO surprises- YES
  4. Communicate honestly and be responsive to customer needs- YES
  5. Resolve any issues with customer satisfaction in mind – No issues to resolve 











Please share any other comments relating to your experience with the company. 


"I was very impressed that the lady in the store said we could try the mattress at home and if our daughter didnt like it for ANY reason that we could return for another option with no questions asked. The prices were very reasonable and there were so many great option in our price range ( under $1000 for a double bed) . I saw lots of thank you cards on the wall from customers and I can understand why! It's clear that Wiseguys is a Trusted Saskatooon company ! 



Congratulation Mark and the team at Wiseguys, you have proved once more that you deserve the PROMOTION, ENDORSEMENT and KUDOS that we love to heap upon you. Great Saskatoon and area businesses like yours  deserve the promotion 

MOST importantly the public in Saskatoon can feel confident that when they choose a Trusted business from The Saskatoon Directory of experts they will be glad they did!! No risk..no stress..just Trusted businesses at their fingertips waiting to serve them! 





Wiseguys are Trusted Saskatoon Mattress and furniture store 


Wiseguys Mattress Experts talk about Mattress Myths


Wiseguys Mattresses Saskatoon offer incredible value to their customers through a boutique style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their best SASKATOON MATTRESS.

Mattress Myths Explained by Experts at Wiseguys Mattresses

Mark Stevens, owner of Saskatoon’s Wiseguys Mattresses, knows what he’s talking about when it comes to getting a good night’s sleep. It’s Stevens’ goal to make sure the people of this city achieve quality rest, and that starts with a quality mattress. Each person is unique and has different considerations when choosing the right mattress, and he’s heard many assumptions people make about the selection process. I mean after all Wiseguys Mattresses is a Trusted Saskatoon Mattress Expert! Here, our sleep expert sets the record straight.

1.     A firmer mattress is better

Often people purchase a firmer mattress in hopes of getting a better back support. The truth is that the best mattress for your back is the one that feels the best to you. All mattresses provide pressure relief in the top portion of the mattress and back support in the bottom part. The best combination of the two and how they feel to you is what you should look for in a mattress. Ultimately, the best bed is the one that is most comfortable to you.

2.      High coil count is critical for support

Mattress support is much more than simply the amount of coils. The coils do not make the difference. Characteristics such as type, gauge and tempering are far more critical and important. High coil count alone in no way means you have a better bed and should not have a huge impact on your purchase decision.

3.      Silk, cashmere and wool make a bed more comfortable

When used on a mattress, only small amounts of these materials are in the upper padding. This only makes a bed more expensive. When you cover your mattress with a pad and sheets, you do not directly feel the surface anyway.


4.      Stores sell the same mattress under different names.

Retailers often claim that a particular mattress they sell is comparable to a competitor’s mattress. Though you may find beds that are alike, most “comparables” have little in common. They may look exactly the same on the outside, but will likely have different amounts and grades of foam. Unless it is the same manufacturer and the bed has the same name at both locations, there will be a difference.

5.      I save a lot of money when mattresses are 50% off.

Be wary of retailers with frequent half price sales. It can be a tell-tale sign that they have regularly inflated prices. These sales only give you the illusion that you are saving big.

6.      A quality mattress costs more.

Firstly, the fifth piece of advice above debunks this myth. Secondly, price differences can reflect the price of the foam. Foams with higher grades and densities cost more. Yet, expensive foam does not necessarily mean more comfort. Again, purchase what you find comfortable, not what is more expensive.

7.     Salespeople are always objective.

In a perfect world, this would be true. However, manufacturers offer financial incentives known as SPIFs (salesperson incentive funds) to push various brands and models. Always keep in mind that only you can know what is best for you.

If nothing else remember these simple rules: The only thing that matters in a mattress is comfort and durability. Nobody knows what is right for you, except you. Everybody has different comfort levels. Let your body tell you what is right.



Find Wiseguys Mattress, Circle Dr. E. Saskatoon, fan them on Facebook or check out their listing here in the Saskatoon Furniture Category on THE Saskatoon Directory of excellence. They are YOUR Trusted SASKATOON MATTRESS Experts!



Wiseguys Mattress your Trusted Saskatoon Mattress expert is also best of the best

Wiseguys Mattresses Saskatoon offer incredible value to their customers through a boutique style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their best SASKATOON MATTRESS.

Mark from Wiseguys Mattress, is your Trusted Saskatoons Mattress expert , in the store on Circle Drive find mattresses for all your needs PLUS a great selection of bedroom furniture and decor 
 
 
Here we share Wiseguys Mattress recent article in Fine Lifestyles 2013 Best of the Best section
 

CLICK ON IMAGE BELOW TO READ ARTICLE

 

 

 

 

Listen to Mark...he's " Da Boss"  after all..and he works in YOUR best interests..guaranteed!
 
Find Wiseguys Mattress , Circle Dr. E. Saskatoon,fan them on Facebook or check out their listing here in the Saskatoon Furniture Category on THE Saskatoon Directory of excellence. They are YOUR Trusted SASKATOON MATTRESS Experts !

Wiseguys are SASKATOON'S Trusted MATTRESS Experts..share a Trusted tip on buying a mattress

Wiseguys Mattresses Saskatoon offer incredible value to their customers through a boutique style shopping experience, customized service and unbeatable prices. They aim to have every customer leave the store confident in their decision to buy, and with a guaranteed good night's sleep on their best SASKATOON MATTRESS.

Mark from Wiseguys Mattress, is Saskatoons Mattress expert and here he shares a Trusted tip

With the holidays coming, maybe you are in need of a new mattress for company? Before buying that spare room mattress, ask yourself this. If your mattress is 7 or more years old, or simply not as comfortable as it used to be, maybe make your mattress the spare room one and get a new one for yourself. It might cost a few dollars more now, but in the long run saves you money as you only have to by one mattress and not two. A good quality mattress, by Sleep Council Canada standards, should last on average 8-10 years. So if your mattress is 7 years old or older, you will likely be replacing it in a few years. You will be able to get many more years of use by using it as a spare room bed.

Whatever you decide, here are some myths about mattresses you need to know.

Top mattress myths:

1. Firmer is better

The truth is that the best mattress for your back is the one that feels best to you. A mattress provides both pressure relief (the top portion of the mattress provides this) and back support (the bottom part of the mattress provides this) and the best combination of that feeling is what you are looking for in a mattress. The best bed is the one that’s most comfortable to you.

2.High Coil count is critical

The truth is that there is way more to it than that. Type, gauge, tempering, etc are FAR, FAR more critical and important. High coil counts absolutely does not mean a better bed. people who talk nothing but coil counts know nothing about mattresses.

3. Silk, cashmere, and wool make a bed more comfortable

The small amounts usually used in the upper padding only make a bed more expensive. When you cover your mattress with a pad and sheets, you can’t directly feel the surface anyway.

4. Stores sell the same mattress under different names

Retailers often claim that their mattress A is comparable to a competitor’s mattress B. Though you may find beds that are truly alike, most “comparables” had little in common.They may look exactly the same on the outside, but will have different foaming, foam amount, and/or different grades of foam. Unless it's the same manufacture, and the bed has the same name at both locations, there will be a difference

5. I save a lot of money when mattresses are 50% off

Ever wonder how some stores can always be having a half price sale all the time? It's because their "regular retail price" is sky high. Then it's "half off" to give you the illusion of saving big. Companies advertise like this because it works. I had a mattress I retailed for $899 taxes included, I had a competitors full page ad for the same mattress saying they were selling it for 70% off. Their retail price was $3200. Same bed!!!

6. The higher the price of the mattress you buy, the better quality sleep you will get.

Look at reason 4 to see why this is false. However, price differences can also reflect the expense of the foam from bed to bed. Higher grades and densities simply cost more. However expensive foam doesn't mean more comfort. Again, you purchase what you find comfortable, not what is more expensive.

7. Salespeople are always objective

In a perfect world maybe, but manufacturers dangle financial incentives known as SPIFs (for “sales person incentive funds”) to push various brands and models. Again, nobody knows whats best for you other than you.

If nothing else remember these simple rules... The only thing that matters in a mattress is comfort, comfort, comfort and durability.

Nobody knows what is right for you, except you. Everybody has different comfort levels. Let your body tell you what's right. 

 

Listen to Mark...he's " Da Boss"  after all..and he works in YOUR best interests..guaranteed!
 
Find Wiseguys Mattress , Circle Dr. E. Saskatoon,fan them on Facebook or check out their listing here in the Saskatoon Furniture Category on THE Saskatoon Directory of excellence. They are YOUR Trusted SASKATOON MATTRESS Experts !

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