Trusted Tips and Resources

Trusted Tips & Resources

Trusted Saskatoon Auto Repair & Service Specialist Phobia Auto Mystery Shop!

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with a lot of responsibility - no other directory, advertising medium, or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. 

Why Choose a Business On the Trusted Saskatoon Directory? 

All of the Trusted Saskatoon partners have to pass a unique verification process, they are then annually contracted to uphold our 5 Trusted Guarantees. The partners then become part of a local community of Saskatoon and area businesses that we promote with a strong local marketing campaign. We also have a Trusted MYSTERY SHOPPER PROGRAM. This is where we find and engage with normal everyday people, just like you, who are looking for products and services in Saskatoon and area. We approach individuals we can see are looking for a local business and we ask them to mystery shop Trusted Saskatoon Partners. Those that agree to be Trusted mystery shoppers go about their usual business, except at the end they fill out a report to tell us about the experience. We then share it with you! The Trusted Saskatoon Team is thrilled to share our latest mystery shop report about Phobia Auto Repair.


Mystery Shop - Phobia Auto Repair 


Name of Shopper: Scott W.


1. How was the greeting/welcome/call answered?

Friendly and promptly. 


2. Appearance of the store, staff, and showroom?

The client area was neat and tidy. 

3. Product/industry knowledge of staff?

Very good! Melissa impressed me with her industry knowledge. 

 

4. Overall experience 1-10

10 


5. Would you return/recommend?

Yes - very much so!


6. Did anyone stand out as exceptional?

Both the tech and Melissa at the counter were friendly and helpful. 


Did they uphold the 5 Trusted Guarantees? 

  1. Provide the service and quality promised: 10
  2. Complete the job on time: 10
  3. Change the price quoted with no surprises: 10 + (Less than I expected)
  4. Communicate.honestly and be responsive to customer needs: 10
  5. Resolve any issues with customer satisfaction in mind: 10

Please share any other comments relating to your experience with the company. 

Overall, a tremendous first impression. I came in for one concern, a secondary problem which was minor in nature, was repaired for no charge. Definitely will return.

CONGRATULATIONS on a successful mystery shop Phobia Auto Repair! We are thrilled to have such amazing Auto Repair & Service Specialists like Phobia Auto Repair on Saskatoon's directory of excellence!


 Stop second-guessing your engine. Contact their team today! 

Phobia Auto Are Trusted Saskatoon & area Auto Repair & Service Specialist.  


Trusted Saskatoon Auto Body Experts at Superior Share What You Need to Know About Safe Railway Crossing

Superior Auto Body Ltd Saskatoon has been in business since 1961, and they are an SGI ELITE Autobody shop and have been SGI accredited since 1982. There are many reasons they have so many loyal longstanding clients from all over the city, but mostly it is the small, personal touches that they offer to people who have been unfortunate enough to require their services. They offer newer model courtesy cars and vans for clients... and to help out, they also pick up your vehicle and take it to your SGI appointment for you and deliver the courtesy car to you at home. In our latest accident prevention tip, they share advice about safety at railway crossings in Saskatchewan. 


RAILWAY CROSSINGS ARE HIGH COLLISION ZONES – WHAT YOU NEED TO KNOW TO BE SAFE



IN A COLLISION WITH A TRAIN, THE TRAIN WILL ALWAYS WIN!

When driving your vehicle around Saskatoon and area roads, it’s easy to think you’re the king of the road. But when that road intersects with railway tracks, be prepared to give up your crown. There are so many rail tracks crisscrossing our province and many of them do not have safety barriers.

Trains are massive columns of speeding metal that can take more than a kilometer to come to a complete stop. As a driver, you need to respect their size and power or risk serious consequences.

Vehicle collisions with trains result in an average of 12 injuries and 2 deaths each year in Saskatchewan. The human cost is tragic, particularly because collisions with trains are entirely preventable.

SASKATCHEWAN RAILWAY CROSSING ISSUES

It’s a dubious distinction for Saskatchewan; a disproportionate number of railway crossings that are judged to be the most dangerous in the country. Of the 500 railway crossings that Transport Canada has assessed as being among the most dangerous in Canada, more than 60 are in this province. Put another way, with only about three percent of Canada’s population, we have an unlucky 13 percent of the crossings on this list.

Transport Canada says this list reflects a number of elements including not only the number of collisions, but also the characteristics of the crossings including:

  • Volumes of rail and vehicle traffic,
  • The type of trains,
  • The number of tracks,
  • Vehicle and train speeds and,
  • Whether these crossings are in rural or urban areas.

Mixed in too, is information from a database of “rail occurrences” maintained by the Transportation Safety Board of Canada, including “accident and incident” data.

RAILWAY CROSSINGS – SUPERIOR SAFETY TIPS FOR SASKATOON AND AREA DRIVERS


Be alert and be prepared to stop

As you approach a crossing in the middle of Saskatoon or in rural Saskatchewan – whether marked or uncontrolled – remember to slow down and look both ways. You must stop if you see a train coming since they always have the right of way.

Never try to race through a crossing before a train arrives

They aren’t required to slow down at crossings and their speed can often be difficult to gauge. Trying to save a few seconds by beating the train simply isn’t worth the risk. Regardless of what you drive, in a collision with a train, the train will always win. To reinforce this point, many railway crossings are equipped with electronic warning devices. Their message is simple: stop your vehicle and wait until it’s safe to proceed. Don’t needlessly put yourself in harm’s way by ignoring flashing lights or driving around barrier arms. Even if you make it safely over the tracks, a hefty fine could be waiting for you on the other side. Tickets for failing to obey a stop signal at a railway crossing start at $220.

Exercise caution around railway tracks even if you don’t see a train approaching

A common mistake is stopping on the tracks while waiting for traffic ahead of you to proceed. Not only do you risk a collision with a train, but your vehicle could be struck by the barrier arms if they’re activated. To avoid these situations, stop well behind the barriers and wait until you have enough room to clear the tracks completely.

Be sure to look for multiple sets of tracks

They are indicated by a small numbered sign under the traditional railway crossbuck. Don’t proceed after a train has passed until making sure another isn’t approaching on a different set of tracks.

Watch for other vehicles stopping in front of you

Half of all crashes occurring at crossings are rear-end collisions where the lead vehicle is slowing down or stopping. Pay particular attention to school buses since they are required to stop at all uncontrolled railway crossings. Flashing amber lights will be activated on the bus, giving you plenty of warning before it stops.

Staying safe near trains isn’t complicated. Rather, it’s a matter of knowing the rules and obeying them to ensure that you arrive at your destination safely.

Our team at Superior takes pride in their workmanship… as we always say, “When we get through it’s just like new”.


For more Superior Auto Body Tip & Articles Click here.

SERVICES

"When we get through it's just like new".

Superior Auto Body is a Trusted Saskatoon Auto Body & Collision Repair Shop 

Trusted Saskatoon Auto Body Experts at Superior Share Why Colour Matching is Vital To Repairs

Superior Auto Body Ltd Saskatoon has been in business since 1961, and they are an SGI ELITE Autobody shop and have been SGI accredited since 1982. There are many reasons they have so many loyal longstanding clients from all over the city, but mostly it is the small, personal touches that they offer to people who have been unfortunate enough to require their services. We offer newer model courtesy cars and vans for our clients... and to help out, we will also pick up your vehicle and take it to your SGI appointment for you and deliver the courtesy car to you at home. In our latest accident prevention tips, we share the reason correct paint matching is vital to auto body repairs.



When your vehicle is involved in an accident, you want to have it repaired as close to new condition possible. One of the most technically challenging parts of auto body and collision process is paint matching and the final finish.

We have all seen auto bodywork rolling around the streets of Saskatoon that is not up to par, and it often looks worse than the original accident. If the entire panels have been replaced, there is often a noticeable difference between the new panel and the rest of the car because of mismatched paint. It is the job of the team at Superior Auto Body to make sure your vehicle looks as good as new, and this is a challenge as paint matching is one of the most difficult skills to master.

When your car or truck was newly painted at the factory, the entire body was painted at the same time from the same batch of paint. This ensures that all the parts of the car are EXACTLY the same colour and shade of paint. Paint matching is an art, and only an experienced and accredited auto body shop can accurately match new paint to an original finish. All automotive paints have codes specific to the colour, but there are thousands of variations and shades. Additionally, colour variations from original are inevitable because of normal aging. When a car has been on the road for a few years, there is a normal fading of the color. Even if a new batch of paint is mixed to factory specifications, there may still be a noticeable difference, and this is where the skill of the body shop comes in.

HOW DO YOU KNOW THE EXACT COLOUR TO MATCH?

There is a tag, usually inside the door jamb, with code numbers and one of these codes is the paint color for your car. This number is used to correctly match the paint should a repair ever be necessary. The number of colors available is staggering, even basic colors such as black and red have dozens, if not hundreds of different shades. In addition, the older the vehicle, the more difficult it may be to match the paint. At this point insurance coverage has some influence on the repair work. If a door panel on an older car needs to be repaired after a collision, a good body shop should be able to match the paint to your satisfaction. There are blending techniques that allow new paint to lightly overspray old paint to achieve a transition that is not noticeable. In some cases, it may not be possible to match the paint due to weathering and fading, and it may be necessary to paint the entire side of the car.

Any accident is an unpleasant experience that you want to put behind you. One important step is having your car repaired properly, and the best way to do that is to use an experienced auto body and collision repair shop like Superior Autobody; a repair shop that warranties their work, will repair the hidden damage that may not be apparent for a month after the accident and stands by their work. 


Our team at Superior takes pride in their workmanship… as we always say, “When we get through it’s just like new”.


For more Superior Auto Body Tip & Articles Click here.

SERVICES

"When we get through it's just like new".

Superior Auto Body is a Trusted Saskatoon Auto Body & Collision Repair Shop 

Superior Auto Body Shares What To Do If You Have An Accident IN Saskatchewan

Superior Auto Body has been in business since 1961, and SGI accredited since 1982... There are many reasons they have so many loyal longstanding clients from all over the city, but mostly it is the small, personal touches that they offer to people who have been unfortunate enough to require their services. They offer newer model courtesy cars and vans for their clients.. and to help out they will actually pick up your vehicle and take it to your SGI appointment for you and deliver the courtesy car to you at home... Superior take pride in their workmanship... as they always say, "When we get through it's just like new".


Superior Auto Body is a TRUSTED SASKATOON AUTO BODY shop…you will not regret choosing them!

Auto Body Experts at Superior Auto Body Saskatoon Driving Tip.


SGI VEHICLE REPAIR ESTIMATE PROCESS

Oh no, you have been involved in a collision or auto accident in Saskatoon...now what? 

 

Getting into an auto accident is a scary experience and the moments following are stressful. Obtaining a trustworthy collision repair estimate is a necessary first step toward getting your vehicle fixed and back on the road. Once you do that you can get on with your life Superior is here to help! Monty Heiser, owner Superior AutoBody 

 

If you are an advocate for having the initial vehicle repair estimate done at a preferred auto body shop ( such as Superior Auto Body, an SGI Elite Bodyshop) to avoid any dispute, we recommend the following steps:

 

The insured or whoever was driving at the time of accident needs to call SGI first to report their claim.  See the process and follow the steps by clicking on the image below! 




 

 

Depending upon the circumstances (time of day, type of accident, type of damage), all of which are at SGI’s discretion, the insured can immediately request, while making the report, to have the appraisal done at a preferred auto body shop, whose name needs to be mentioned at the time of report e.g. Superior Auto Body.

Should the request be granted by the adjuster, SGI will email the auto body shop directly with the insured’s details and claim information.

The auto body shop will contact the insured directly to arrange a date and time to do the appraisal.

Generally, it is a better option for the insured to call SGI to make the report and request to have the estimate done at their preferred auto body. This way, they know immediately if that is an option or not. Filing an online claim leaves the insured at SGI’s discretion to determine where to book the appraisal for, which might be at one of SGI’s claim centres, most likely.



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Trusted Saskatoon Auto Repair & Services Pros at Phobia Auto Tip On Shop Rates

The Trusted Saskatoon Auto Repair & Service Experts at Phobia Auto are based in Martensville and they are a Trusted source for honest advice and qualified auto service and repairs. People ask all the time how the price of an auto repair is determined, usually phrased something like, "Why does my car repair cost so much?" This is a question worth asking, especially if you've been given a repair quote that runs into the hundreds or even thousands of dollars. Steve at Phobia answers the question in this auto tip! 


Why Can Shop Rates Be So Expensive?

Today’s vehicles are not what they used to be. The average vehicle today had dozens of modules and computers. Training on these takes countless hours and often cost a lot of money. In training, technicians learn about manufacture specific software, and the diagnostic tree for that specific vehicle. Because no two vehicles are the same (rolls such as storage, temperature, road type, driving style, towing etc play a huge roll in wear and tear on a vehicle) Diagnostics on a particular item can be difficult without the proper training. Because every year manufacturers are trying to make vehicles more reliable, safe and efficient, the evolution of vehicles is changing rapidly. It’s important to keep the latest software and training up to date.



A shop that specializes in a particular area usually charges higher labour rates for their service than a general service shop. While a specialist may charge more, this type of shop can often wind up being cheaper in the long run. A specialist is more likely to diagnose and repair a problem in a laser-like fashion, fixing the vehicle in less time and using fewer new parts. Shops unfamiliar with a type of problem can end up muddling around, wasting the customer's money on unnecessary parts and long hours of labour just trying to find a solution.







Contact Steve and the team today- check out their reviews and see all they do on their listing here : 
Phobia Auto A Trusted Saskatoon & area Auto Repair & Service Shop
Phobia Auto Are Your Trusted Saskatoon & Area Performance Vehicle Specialist 


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TrustedSaskatoon.com
129 21st St E #500
Saskatoon, SK   S7K 0B2
Ph: 306.244.4150

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