Trusted Tips and Resources

Trusted Tips & Resources

Wiebe Windows & More Excels Through a Mystery Shop!

Being a Trusted Business on the Trusted Saskatoon Directory of Excellence comes with alot of responsibility, no other directory, advertising medium or 'watchdog organization' puts businesses through the process we do before we promote and endorse them. Most other organizations offer is checking that the business has a valid business license, and maybe that they have insurance and don't have a bad rating, 99% don't even bother with that and those that do rely on the consumers to provide ratings, mostly unverified and un-qualified.

 

The Trusted Saskatoon businesses become Partners with a contract, and they become part of a community. In a community we all have our parts to play to ensure the directory maintains the standards and high level of integrity that it does. To ensure that our partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where normal everyday people mystery shop our Trusted Partners, we then get our mystery shoppers to fill out a report to tell us about the experience!




Our latest business to be mystery shopped is Trusted Saskatoon Windows & Door Experts, let’s tell you how they did! 

Trusted Saskatoon Partner Business: Wiebe Windows & More

Date:  June 28, 2018

 

Name of Shopper: Darren Gregory 

MYSTERY SHOP CHECKLIST

1. How was the greeting/welcome/call answered? Very professional and informative. Quick to get back to me regarding my needs

2. If retail: Appearance of the store/staff and showroom? N/A

3. Product/Industry knowledge of staff? Brad clearly had expertise in his field. Other quotes failed in providing me with information required to secure a contract. He even took me to the manufacturer to see the quality of door quoted. 

4. If a quote is required is the quote well laid out/clear? There were no issues with the quote. It was as specified with all questions answered effectively and promptly

5. Did they ask where you found them? I offered that up when I met Brad for the first time

6. Overall experience 1-10. 9............... as close to a 10 as possible but he didn't comp my purchase 

7. Would you return as a customer/recommend them to close friends? I am in the process of using Brad Wiebe for another large-scale project immediately. I would not hesitate to recommend him to anybody.

8. Did anyone stand out as exceptional? If so who? Why? Brad!!!!!!!! And his staff that he uses. All professional and courteous.

9. If you made a purchase/booked a job how was the process? If so, refer to the Trusted Guarantees and give an overall mark on each if applicable:


TRUSTED GUARANTEES


1. Provide the service and quality promised. Yes
2. Complete the job on time. Yes
3. Charge the price quoted with NO surprises. Yes
4. Communicate honestly and be responsive to customer needs. Yes
5. Resolve any issues with customer satisfaction in mind. Yes yes yes!!


Please share any other comments relating to your experience with the company.

Brad Wiebe was by chance a great find. He is very talented.  His concern for customer satisfaction is paramount.  He did a great job removing a replacing a large patio door with precision and care. I enjoyed his honest recommendations and look forward to hiring him immediately for a larger project.  



GREAT Job Brad Wiebe and the team at Wiebe Windows & More! Yet again, proving that you deserve the THUMBS UP from www.trustedsaskatoon.com !



If you want an awesome experience with Door, Windows & More with the Trusted Saskatoon customer service difference call Wiebe Windows & More today- Check out Wiebe Windows, Doors & More listing here - they are Trusted Saskatoon window and door pros !



Plumbing Experts at Perfection Plumbing Give Advice on How to Maintain a Clean and Functional Toilet

Perfection Plumbing was founded in 1996 and is locally owned and operated. They are different than any other plumbing company in the area. In 2001 they became affiliated with a national plumbing association called Plumbers Success International. Through this affiliation, they are able to bring valuable products and services to clients that they cannot obtain from any other plumbing service company in the area.

Perfection Plumbing are Trusted Saskatoon Plumbers on the Saskatoon Directory

Here is some pro advice from the very best plumbers at Perfection Plumbing:


Pro Advice on How to Maintain a Clean, Functional Toilet From Plumbing Experts at Perfection Plumbing


A toilet might not constantly be on a homeowner’s mind, but once it becomes inoperable, it preoccupies everyone in the household and protests will be heard. Since going to the toilet is such a big part of our everyday lives, it’s only natural to miss it when trouble arises. To avoid this uncomfortable situation, you need to stay on top of things in terms of toilet maintenance.

Clean Your Toilet Daily


Any system in the world tends to experience fewer problems when kept clean. As everyone knows, toilets are the place to flush away the body’s excrement. Urine and other bodily waste are naturally filled with bacteria and, in some cases, diseases. Did you know that bacteria can be propelled as high as 1.5 metres into the air when flushed? It will then stick to the surrounding surface. The simplest way to deal with this problem is to close the toilet lid before you flush.

Dispersed bacteria may be colonizing everywhere in the bathroom, including all the toilet components: the handle, the base, and toilet seat. Bathrooms are naturally humid places, a perfect environment for bacterial growth. Using disinfectants such as bleach or vinegar to thoroughly clean all surfaces. Be careful, experts say common toilet cleaning products can cause damage that leads to leakage.



Only Flush What is Meant to be Flushed

Is it wise to flush toilet paper? In Canada, the answer is grey. You can flush toilet paper down the drain, but only in limited amounts between flushes. Otherwise, be prepared to suffer the consequences! It’s possible to suffer damages or blockages within your plumbing system because of excess toilet paper, which can eventually lead to flooding of your floor.

The Canadian government is also advocating that citizens not flush down baby wipes, even when the manufacturer insists they are flushable. In 2013, these wipes clogged the sewer system across the country to cause damages up to $250 million.

Inspect the Inner Toilet System Regularly

Keeping the outer surface of the toilet clean is easy. However, it’s the system inside that presents difficulties you cannot see. Hire a plumber to perform routine maintenance so that you can catch problems early, before they cause even bigger problems.

During maintenance, a plumber will typically check your plumbing’s condition and identify potential leaks. You will also receive personalized tips on how to perform daily cleaning and maintenance of all your toilet components. Always keep your toilet well maintained.



Burnt Orange Trusted Saskatoon IT Experts Talk About Mac's and Hacks

The Trusted team at Burnt Orange Solutions are located in the Computers & Web Design Category.

Honesty and respect are important factors in the daily communication at Burnt Orange. Gareth and the team at Burnt Orange Solutions are YOUR Saskatoon IT stress solution. Burnt Orange Solutions are your Trusted Saskatoon IT Experts


Burnt Orange Solutions Provides Advice About Hacks and Mac's



Locked Out of Your Mac?

If you’ve purchased a Mac expecting to never have to be concerned with malware or hacking, think again!  A recent exploit is targeting Mac users.  The good news?  It’s preventable. Mac users have long touted the fact that Apple computers are much less likely than computers running Microsoft Windows to be hacked, but that era may be coming to an end.  With four times as many Windows 10 computers currently in the marketplace than Macs, it’s not surprising that hackers choose to attack the system that is much more prevalent in the marketplace overall.  A recent ransomware attack may be cause for Mac users to stop their taunts of the platform being hacker-proof, however.  The good news is that by taking a few simple precautionary steps, you may be able to stop cybercriminals from locking you out of your expensive Mac.


Are Apple Products 'Hacker' Proof?



For more than a decade, there’s been a rumor that Apple products are hacker proof, but the reality is that no operating system or data structure is completely airtight.  Historically speaking, there are fewer viruses and malware that are targeted to Macs than to PCs, but that doesn’t mean that any Apple OS is immune from threats.  There have been more attacks in recent years as ransomware has leaked to the dark web.  While Android and Windows will likely always receive a higher percentage of malware than Apple devices, the threats continue to multiply as Apple becomes ever more popular in the marketplace.  It’s only a matter of time until specific devices are targeted with browser-specific hacks that bypass some of the security that is baked into OS X.


Mac Attacks


Phishing emails and third-party exploits of software such as Java or Adobe are also some of the current crops of attacks against Macs, but they’re not the only ones.  Macs have been plagued by adware and bloatware — whether malicious or just annoying — that can float pop-up ads on your system to tempt users to download non-essential software tools.  These problem spots can slow down the system overall or spawn additional pop-ups, and generally aren’t dangerous. Malicious iOS apps are another form of malware that is likely to be found on a Mac.  It’s important to stick with only downloading apps from the official App Store, as others could potentially include subsets of code that can steal user information or infect the device in a much more widespread fashion.  While buying from within the App Store helps combat nearly all malicious software, the ever-diligent app reviewers don’t catch everything.  In the last 24 months, XcodeGhost was able to introduce a framework into legitimate apps that hijacked back-end servers and ultimately infecting the third-party advertising network.


Rise of Ransomware


Hackers are always looking for new ways to hold your device hostage, essentially locking you out of your device until you pay a ransom which is generally requested in nearly-untraceable Bitcoin currency.  With ransomware up nearly 250 percent in 2017, cybercriminals have discovered that there is significant money to be made in locking down computers both for individuals and for businesses.  Ransomware has often targeted PCs in the past, but mobile devices and Macs are a growing part of the threat landscape.  The U.S. has been hit particularly hard, most likely due to the high number of available computers and relatively high per capita income — which translates into funds available to pay for ransom demands.  Ransomware often completely disables the boot-up process for your computer, a crippling effect on any system.


Find My Mac


This recent risk is related to the Find My Mac application, or FMM, which is being targeted by hackers who then request Bitcoin payments in order to provide renewed access to the system. This particular app makes it simple to pinpoint the current location of your device and is helpful in the case of a lost phone or stolen Mac computer.  Apparently, hackers have illegally obtained a large quantity of iCloud passwords and usernames, and are leveraging these assets to lock people out of their Macs and mobile devices.  The good news is that there’s a relatively easy fix that doesn’t involve paying the ransom, but only if you’re willing to lose all of the data on your device by doing a hard reset.  This can also be accomplished by bringing your Mac to an Apple store and verifying your identity.


Reducing the Risk of Loss


Fortunately, there are a few ways that you can reduce the risk of being hit by these cybercriminals.  Creating a password that is highly secure is the first step, as is turning off the Find My Mac or Find My iPhone in your device’s Settings.  Turn on two-factor authentication on your Apple account to ensure your password cannot be reset without your knowledge, and consider utilizing a password vault app that provides additional levels of security.  

If your IT admins are struggling to keep security under control, let the professionals at Burnt Orange support your Saskatoon organization.  They work to ensure that all risks are addressed in a timely manner throughout your fleet of devices and computers.




Contact Burnt Orange today for more information or to take advantage of your FREE initial consultation. View them on Facebook here. They are your Trusted Saskatoon IT Experts!

Trusted brags about Hounjet Tastad Harpham - Trusted Saskatoon Accountants!

The Trusted Saskatoon team is thrilled to welcome Hounjet Tastad Harpham Accountants to our Saskatoon directory of excellence in the Saskatoon Financial Services Category!

Hounjet Tastad Harpham

Hounjet Tastad Harpham is a locally owned and operated accounting firm in Saskatoon. While they are based in Saskatoon, they serve clients across the entire province. Hounjet Tastad Harpham has spent decades gaining the trust of the people of Saskatchewan and has gained a reputation as one of the most knowledgeable and consistent accounting firms in the city, and province. They provide accounting and tax services for small, medium, and large businesses, as well as individuals and non-profit organizations. Hounjet Tastad Harpham is a partnership between Roseline Hounjet, Allyn Tastad, and Dustin Harpham.


Roseline Hounjet - CPA, CGA, CFP
Roseline has nearly three decades of experience in public accounting and is a certified financial planner. Roseline particularly enjoys the challenge of working with fellow entrepreneurs, assisting in the startup, growth, and continued success of their businesses. Roseline resides near St. Denis with her husband Denis and has three adult children who live in the Saskatoon area.

 








Allyn Tastad - B.Comm, CPA, CGA

Allyn has been a public accountant since 1988. He provides tax and accounting services to a wide range of clients, from individuals to large-scale enterprises. Allyn is also a regular contributor to the Western Producer as a columnist. He is still actively involved with the family farm near Loreburn, SK, and lives in Saskatoon with his wife Pattie and their two children. 









Dustin Harpham - B.Comm, CPA, CGA

Dustin has been working in public accounting since 1996. Dustin brings diverse tax expertise to the firm and enjoys applying computer applications to accounting and tax problems. Dustin lives in Saskatoon with his wife Angela and their three children. 











Why Hounjet Tastad Harpham are Trusted Saskatoon Accountants. 

We knew about Hounjet Tastad Harpham as they have been Trusted's accountants since 2011- in addition they have been the personal accountants of Sara the Trusted founder since 2006. They have an exceptional reputation within the Saskatoon business community. Therefore, we were thrilled when they showed interest in joining the family of TrustedSaskatoon.com businesses. While interviewing clients for their verification, they received stellar ratings - 10/10 after 10/10!


Don't just take it from us, check outwit their other clients had to say ! 

 

Yvonne Crozier of Straightline Builders had this to say about Hounjet Tastad Harpham:

 

"Hounjet Tastad Harpham took over our accounting after a bad experience with another firm. They took over and fixed the issue right away. The experience working with Hounjet Tastad Harpham has been nothing but wonderful." 


Another satisfied customer from Saskatoon had this to say:

 

"Roseline has always been at the forefront of non-profit accounting. I appreciate her cautious and careful approach to avoid any potential issues. They always went above and beyond to educate us, and their bilingual service is a great added value that not a lot of accountants offer." - Julien Gaudet (Saskatoon)

 

While interviewing clients, a couple of themes consistently came up. 


The first was that the accountants at Hounjet Tastad Harpham go out of their way to educate their clients on their accounting affairs in a straightforward way that the client can understand. The second was that Hounjet Tastad Harpham Accountants are very customer service focused; they are very attentive to their client's needs and provide prompt responses and feedback. 


Trusted Saskatoon warmly welcomes Houjet Tastad Harpham Accountants to our directory of excellence in the Saskatoon financial services category, and we are proud to give them the thumbs up!

Check out the Hounjet Tastad Harpham Accountants listing and read more reviews here.


Trusted Saskatoon Air Conditioning & Furnace Experts at Razor Talk About How the Cold Affects Vehicles

At Razor Heating & Air Conditioning, the primary focus is to provide Saskatoon and surrounding area customers with quality work, prompt service and innovative real world solutions to everyday mechanical and home comfort issues.

Whether it be an upgrade or repair to your current home, or mechanical needs of a new home Razor Heating and Air are the people to turn to for all your Air Conditioning, Heating and Indoor Air Quality needs. Their real-world, on-the-job trained employees have the industry experience and know-how to look past the rough edges of renovation or construction. The professionals at Razor strive to bring you quality products and services with a budget-minded solution.

 

THEY ARE YOUR TRUSTED SASKATOON AIR CONDITIONING & FURNACE EXPERTS!




Experts at Razor Heating & Air Conditioning Discuss How the Cold Affects Vehicles

Saskatchewan winters are really hard on vehicles. If you are one of the lucky ones to already have a Unit Heater for your garage then you know what I am referencing to. If not, here are some of the benefits that can be experienced, from the experts at Razor Heating & Air Conditioning themselves. 

Q: How does the cold affect vehicles? Does it have many negative effects?


The rubber compound in all-season tires hardens when temps drop below? 7C, causing them to lose grip, whereas winter tires stay soft and stick to the road in sub-zero temperatures.

Motor oil thickens when cold, making it harder for the engine to turn over on the first start of the day. This is further exacerbated by the fact that battery output drops by about half at -18C. It also declines gradually with age, so an older battery that’s fine in warm weather might fail in the cold.

Your engine runs least efficiently during the first 20 minutes or so after cold start-up, before it has warmed to operating temperature.

 

Windshields will be more vulnerable to damage. Never use hot water to clear a frosted windshield, as it could crack. Alcohol sprays, such as Frost Buster, Prestone Heat or ordinary rubbing alcohol are safer alternatives. These can also be added to washer fluid to increase freeze-up protection.




Some of your items will be more susceptible to harm depending on the materials they are made of. Wood and metal will expand and contract during freezing and thawing, which can cause the material to warp or weaken and sometimes split or crack. Leather and other materials may yellow or degrade more easily after being exposed to freezing temperatures.


There are many reasons to support the installation of unit heaters whether it be recreational, storage, or for the purpose of a shop function. 


Trusted Saskatoon's Heating and Cooling Experts, Razor Heating and A/C are here to help you with all your need Heating, Air Conditioning, and Indoor Air Quality Needs. Contact them today!

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

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