Trusted Tips and Resources

Trusted Tips & Resources

Glenwood Auto your Trusted Saskatoon Auto Repair & Service Expert passes a Mystery Shop with flying colors

The businesses featured on www.trustedsaskatoon.com become Partners...and we promote the mantra that 'only together are we Trusted" ..we all have our parts to play to ensure the Saskatoon directory maintains the standards and high level of integrity that it does.

Trusted then enters into a contract, where the partners sign to uphold the 5 Trusted Guarantees ..these are the foundation of our business and they are the Guarantees that our Trusted businesses offer their clients...to ensure that our partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where we mystery shop a minimum of 10% of our Trusted Partners on an annual basis... we get our mystery shoppers to fillout a report to tell us about the experience....

Our latest business to be mystery shopped is Glenwood Auto - here we share the results:

 

TRUSTED COMPANY: Glenwood Auto

 

Date: Monday, June 10th

 

 

MYSTERY SHOP CHECKLIST:

 

1. How was the greeting/ welcome/ call answered?  Very professionally and with courtesy.

 

2. If retail: Appearance of the store / staff and showroom?  Clean and organized. As we were leaving one of the employees even dipped into a toy chest to give my 1 year old a little car to take home.

 

3. Product/industry knowledge of staff?  Very knowledgeable and honest.

 

4. If a quote is required is the quote well laid out/ clear?  A verbal quote was needed to approve work and this was clear and well layed out.

 

5. Did they ask where you found them? No.

 

6. Overall experience 1-10.  10

 

7. Would you return as a customer/ recommend them to close friends?  Yes

 

8. Did anyone stand out as exceptional? If so who? Why?  I felt well taken care of by the whole team. Sadly I did not write down the name of the front person, but he was a gentleman and was wonderful. I had to get $700 worth of work done, but really liked when he called me to tell me the news that at least we sounded almost a little bad about it, like he was hurting along with me. I appreciated this as sometimes people are arrogant and really deadpan-matter-of-fact when giving news involving money, and this eased the blow.

 

9. If you made a purchase/booked a job how was the process?

If so refer to the Trusted Guarantees and give an overall mark on each if applicable. (on a 10 scale, 10 is high)

 

TRUSTED GUARANTEES

1. Provide the service and quality promised - 10

2. Complete the job on time - 10

3. Charge the price quoted with NO surprises - 10

4. Communicate honestly and be responsive to customer needs - 10

5. Resolve any issues with customer satisfaction in mind - 10

 

Please share any other comments relating to your experience with the company.

Very satisfied! This is the first time in the 15+ years of having to get my vehicle fixed that I ever walked out feeling satisfied and that I trusted them not to screw me over.

 

WHAT A GREAT MYSTERY SHOP!!! Yet again showing you deserve the Thumbs Up from www.TrustedSaskatoon.com

Find Glenwood in both the Saskatoon Tires and Saskatoon Auto Repair & Service Categories  

 

 

 

Fresh Living your Trusted Saskatoon Interior decorator & home stager is interviewed on C95

You know those spotless, clutter-free, amazing looking rooms you see in magazines? That can be your home. Seriously! Fresh Living’s founder, Chantal Hounjet, created the company out of her combined love and talent for interior decorating and home improvement which paved the way to a career in Home Staging and Interior Redesign. Chantal is an International Staging and Redesign Professional, bringing her talents directly to your door..and she is your Trusted Saskatoon Interior Decorator and Home staging expert!

Here Chantal is a guest on C95 morning show with Rob & Shauna ... This very funny segment is all about terrible trends returning to design!

 

 

Find Fresh Living on the Trusted Saskatoon Directory under the Painters, Decorating & Design category   

Trusted Saskatoon Veterinary Expert share a Trusted Tip on pets mealtime

Here our Vet Experts share a tip on pets mealtime: 

Puppies

Feed a high quality diet designed for puppies. A wide variety of diets and formulations are available and your veterinarian should be your primary source of information as to the best choice for your puppy. The amount fed will vary with the type of food and the individual dog, but in general, should only be as much as the puppy can consume in 5 to 10 minutes at a given meal. Puppies are usually fed 3 times daily when between 6 and 12 weeks old, 2 times daily when 12 weeks to 6 months old, and may be fed 1 or 2 times daily when older than 6 months.

For certain large breeds of dogs, your veterinarian may recommend that several smaller meals be fed rather than 1 large meal (even when your dog becomes an adult) because an association has been suggested between the consumption of large meals and a serious medical condition called gastric dilatation/volvulus or "bloat."

 

Be careful not to overfeed. Generally, portion as much as the puppy can consume in 5 to 10 minutes at a given meal.

Kittens

Feed a high quality diet designed for kittens. Your veterinarian is your best source for information regarding an appropriate diet for your kitten. Dry foods are usually most economical and have the advantage of providing a rough surface that will help reduce plaque and tartar buildup on your kitten's teeth, but canned foods can be fed/supplemented if desired.

Amount fed will depend on the diet, as well as the age, size, and activity level of your kitten. Kittens can be fed free-choice or at set mealtimes; however, many veterinarians recommend feeding all pets at set mealtimes because intake can be more easily monitored. Canned foods should always be fed at set times, because if left unrefrigerated, they can spoil. I recommend use of stainless steel bowls because plastic and ceramic bowls can scratch, leaving crevices for bacteria to hide. The latter types of bowls (and resultant resident bacteria) have been associated with feline "acne" and skin irritation. 

 

 

Dry foods are usually most economical and have the advantage of providing a rough surface that will help reduce plaque and tartar buildup on your kitten's teeth. 

Trusted Saskatoon team brags about Stone Temple Decorative Concrete on the Saskatoon Directory of excellence

Now that our horrid winter is over, everyone is right back at it working on our homes and beautifying our backyards. We have waited a long time to finally be able to enjoy the outdoors! This is the perfect time to introduce our newest Trusted Saskatoon Directory partner in the Saskatoon Landscape and Yard category – Stone Temple Decorative Concrete!

You would not believe all of the uses for concrete! Sure… there’s the driveway, perhaps the patio…. But have you ever had someone create a custom rock for your landscaping? Stamp a custom creation into your concrete patio? Even create a concrete countertop for your outdoor kitchen? You have got to see what Stone Temple Decorative Concrete can do for your living spaces!

 

The Concrete Experts at Stone Temple Decorative Concrete continue to expand their knowledge by attending seminars and courses instructed by nationally renowned leaders in the decorative concrete industry. Whether stamped or standard grey broomed concrete, "THE QUALITY IS IN THE FINISH".

Trust the "Concrete Artisans" for unique hand-carved vertical concrete, hand-built decorative landscape boulders or stained interior floors. Stone Temple Decorative Concrete installers take pride in their creative designs.

 

Whatever your heart desires or your yard requires, give the Saskatoon decorative concrete Experts at Stone Temple Decorative Concrete a call!

You’ll be glad you did!

 

The Trustedsaskatoon.com directory Trusted show on NewsTalk 650 CKOM. We answer the publics questions

www.trustedsaskatoon.com celebrated it's 2 year anniversary on June 1st 2013 ..the directory has had over 80,000 visitors ( most from Saskatoon - 82% from Saskatchewan ), yet we get questions on a weekly basis from the public and businesses who are unsure what we actually do!  

The Trusted Saskatoon Directory team of www.trustedsaskatoon.com want to make sure that the public knows exactly who we are , what we stand for ( and against ) and how we do what we do , so we asked our wonderful Facebook and Twitter fans to submit questions about Trusted to us , so we could answer them..109 questions later we knew we had a great show ( and that we had done the right thing to ask!!).

Brent and the team then chose 10 winners from these questions to thank them for their great questions, see the list of prizes and winners below!

 

Enjoy the Trusted Show!!  

 

 

1. $50 Just For You Day Spa Gift Certificate - Christina Shoals

2. $50 Trusted Saskatoon Gift Certificate - Tammy Unger

3. $50 Trusted Saskatoon Gift Certificate- Corey Robert

4. $50 Trusted Saskatoon Gift Certificate- AE Stone

5. $50 Trusted Saskatoon Gift Certificate- Diane Fontaine

6. Health Market Gift Basket & Gift Certificate-

7. $50 Keg Gift Certificate from Tammy Wandzura- Bonny Fiss

8. $175 Gift Certificate to J & S Picture Frame Warehouse -

9. $100 Gift Certificate to Frontier Vinyl & Glass - David Moore

10. 3 Flex Tickets to Auto Clearing Motor Speedway -  Rebecca Dyck

  

If you are a lucky winner please email sara@trustedcanada.com for the full details and to claim your prize!

 

 

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S & E Trusted Online Directories Inc
TrustedSaskatoon.com
434 20th Street West
Saskatoon, SK   S7M 0X4
Ph: 306.244.4150

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